This page gives an overview of how to create a new user account on BO and the access permission of each role.
How to create a new account:
- Click upper right of top bar > Manage account
- Fill out the email, password, and role > Click Create
Delete an existing account:
- Manage account > Account List > Click the delete icon under Action column
Privileges for each role:
Pre defined privileges:
- Read privileges means ability to view a given page or a given information on the Backoffice
- Create privileges means ability to create a new information on the Backoffice.
Example: create a new single ticket, create a new notification campaign... - Update privileges means ability to update an existing information on the Backoffice.
Example: update ticket details, update event details... - Delete privileges means ability to delete an existing information on the Backoffice.
Example: delete a ticket - Search privileges means ability to execute a search on the Backoffice
Example: search for a ticket ID, a spectator... - Export privileges means ability to export data from Backoffice
Example: export data from Ticket list page - Execute privileges: ability to execute an action
Example: resend communications...
Pre defined roles:
- admin-user - AU: has all the privileges listed above.
- support-user SU: has limited privileges (mostly read privileges)
- basic-user BU: has limited privileges similar to SU but including delete ticket
Detailed privileges for each role:
| Access to the pages |
|
Pages / views | Role | read | create | update | delete | search | export | re-execute | Show Icons |
Organizer profile / api key | AU | yes | yes | yes | yes | yes | yes | yes | n/a |
SU | no | no | no | no | no | no | no | n/a |
BU | no | no | no | no | no | no | no | n/a |
Support->Spectator | AU | yes | yes | yes | yes | yes | yes | yes | Resend |
SU | yes | no | no | no | no | no | yes | Resend |
BU | yes | no | no | no | no | no | yes | Resend |
Support->Ticket | AU | yes | yes | yes | yes | yes | yes | yes | n/a |
SU | yes | no | no | no | no | no | no | n/a |
BU | yes | no | no | no | no | no | no | n/a |
Tickets | AU | yes | yes | yes | yes | yes | yes | yes | Edit, Delete, Export |
SU | yes | no | no | no | no | no | no | Delete |
BU | yes | no | no | yes | no | no | no | Delete |
Ticket Injection | AU | yes | yes | yes | yes | yes | yes | yes | Inject |
SU | no | no | no | no | no | no | no | n/a |
BU | no | no | no | no | no | no | no | n/a |
Events | AU | yes | yes | yes | yes | yes | yes | yes | Export, Edit, Questionnaire, Security info (pin), Beacon Information |
SU | no | no | no | no | no | no | no | n/a |
BU | no | no | no | no | no | no | no | n/a |
Spectators | AU | yes | yes | yes | yes | yes | yes | yes | Export, Delete Sessions |
SU | yes | no | no | yes | no | no | no | Delete Sessions |
BU | yes | no | no | yes | no | no | no | Delete Sessions |
Communications | AU | yes | yes | yes | yes | yes | yes | yes | Export, Resend |
SU | yes | no | no | no | no | no | no | n/a |
BU | yes | no | no | no | no | no | no | n/a |
Communications -> Notification Campaigns | AU | yes | yes | yes | yes | yes | yes | yes | Schedule Campaign |
SU | no | no | no | no | no | no | no | n/a |
BU | no | no | no | no | no | no | no | n/a |
Reports | AU | yes | yes | yes | yes | yes | yes | yes | Export |
SU | yes | no | no | no | no | no | no | n/a |
BU | yes | no | no | no | no | no | no | n/a |
Transactions | AU | yes | yes | yes | yes | yes | yes | yes | Export |
SU | yes | no | no | no | no | no | no | n/a |
BU | yes | no | no | no | no | no | no | n/a |
Pendings | AU | yes | yes | yes | yes | yes | yes | yes | Export |
SU | yes | no | no | no | no | no | no | n/a |
BU | yes | no | no | no | no | no | no | n/a |
Mobile logs | AU | yes | yes | yes | yes | yes | yes | yes | Export |
SU | yes | no | no | no | no | no | no | n/a |
BU | yes | no | no | no | no | no | no | n/a |
Settings | AU | yes | yes | yes | yes | yes | yes | yes | Edit Action |
SU | no | no | no | no | no | no | no | n/a |
BU | no | no | no | no | no | no | no | n/a |
Charts | AU | yes | yes | yes | yes | yes | yes | yes | n/a |
SU | yes | no | no | no | no | no | no | n/a |
BU | yes | no | no | no | no | no | no | n/a |