Published — v. 44

Understanding TIXNGO Roles and Permissions

Pre defined privileges

  1. Read privileges means ability to view a given page or a given information on the Backoffice
  2. Create privileges means ability to create a new information on the Backoffice.
    Example: create a new single ticket, create a new notification campaign...
  3. Update privileges means ability to update an existing information on the Backoffice.
    Example: update ticket details, update event details...
  4. Delete privileges means ability to delete an existing information on the Backoffice.
    Example: delete a ticket
  5. Search privileges means ability to execute a search on the Backoffice
    Example: search for a ticket ID, a spectator...
  6. Export privileges means ability to export data from Backoffice
    Example: export data from Ticket list page
  7. Execute privileges: ability to execute an action
    Example: resend communications...

Pre defined roles

  1. ADMIN (AU): has all the privileges listed below.
  2. SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
  3. BASIC (BU): has all SU privileges + Delete ticket.
  4. MODERATOR (Mod): has all BU privileges + Notification Campaigns
  5. TIXNGO_SUPPORT (TS): has all AU privileges listed below except organizer profile/ API key and create new account

Detailed privileges for each role:


Pages


Role

Access to the pages
Show action icons/button
readcreateupdatedeletesearchexportresend
Organizer profile & API keyAUyesnononononono
SUnonononononono
BUnonononononono
Modnonononononono
TSnonononononono
Manage accountAUyesyesyesyesnonoyes

Edit account Delete account Resend QR code for 2FA log in

SUnonononononono
BUnonononononono
Modnonononononono
TSnonononononono
Support
> Spectator
AUyesnononoyesnoyes

SUyesnononoyesnoyes

BUyesnononoyesnoyes

Modyesnononoyesnoyes

TSyesnononoyesnoyes

Support
> Ticket
AUyesnoyesnoyesnono

Edit ticket transfer rules

SUyesnononoyesnono
BUyesnononoyesnono
Modyesnononoyesnono
TSyesnoyesnoyesnono

Edit ticket transfer rules 

TicketsAUyesnoyesyesyesyesno

Edit ticketDelete ticketTransfer ticket

SUyesnononoyesnono

This feature is disabled for this user roleThis feature is disabled for this user roleThis feature is disabled for this user role

BUyesnonoyesyesnono

This feature is disabled for this user roleDelete ticketThis feature is disabled for this user role

Modyesnonoyesyesnono

This feature is disabled for this user roleDelete ticketThis feature is disabled for this user role

TSyesnoyesyesyesyesno

Edit ticketDelete ticketTransfer ticket

Bulk updateAUyesnoyesnoyesnono

SUnonononononono
BUnonononononono
Modnonononononono
TSyesnoyesnoyesnono

InjectionAUyesyesnonoyesnono

SUnonononononono
BUnonononononono
Modnonononononono
TSyesyesnonoyesnono

CSV InjectionAUyesyesnononoyesno

SUnonononononono
BUnonononononono
Modnonononononono
TSyesyesnononoyesno

TransactionAUyesnononoyesyesno

SUyesnononoyesnono
BUyesnononoyesnono
Modyesnononoyesnono
TSyesnononoyesyesno

PendingsAUyesnononoyesyesno

SUyesnononoyesnono
BUyesnononoyesnono
Modyesnononoyesnono
TSyesnononoyesyesno

Privilege InstancesAUyesnoyesyesyesyesno

SUyesnononoyesnono
BUyesnononoyesnono
Modyesnononoyesnono
TSyesnoyesyesyesyesno

Spectators ListAUyesnonoyesyesyesno

Remove spectator accountLog out spectatorReset number of spectator's devicesLock spectator account/Unlock spectator account

SUyesnononoyesnono

This feature is disabled for this user roleLog out spectatorReset the number of usage devices for this spectatorThis feature is disabled for this user role/This feature is disabled for this user role

BUyesnononoyesnono

This feature is disabled for this user roleLog out spectatorReset the number of usage devices for this spectatorThis feature is disabled for this user role/This feature is disabled for this user role

Modyesnononoyesnono

This feature is disabled for this user roleLog out spectatorReset the number of usage devices for this spectatorThis feature is disabled for this user role/This feature is disabled for this user role

TSyesnonoyesyesyesno

Remove spectator accountLog out spectatorReset number of spectator's devicesLock spectator account/Unlock spectator account

Mobile LogsAUyesnononoyesyesno

SUyesnononoyesnono
BUyesnononoyesnono
Modyesnononoyesnono
TSyesnononoyesyesno

CommunicationsAUyesnononoyesyesyes

SUyesnononoyesnono
BUyesnononoyesnono
Modyesnononoyesnono
TSyesnononoyesyesyes

EventsAUyesnoyesnoyesyesno

Edit eventTicket security information

SUnonononononono
BUnonononononono
Modnonononononono
TSyesnoyesnoyesyesno

Edit eventTicket security information

CampaignsAUyesyesyesyesyesyesno

SUnonononononono
BUnonononononono
Modyesyesyesyesyesyesno

TSyesyesyesyesyesyesno

ReportsAUyesnononoyesyesno

SUyesnononoyesnono
BUyesnononoyesnono
Modyesnononoyesnono
TSyesnononoyesyesno

SettingsAUyesnoyesnoyesyesno

Edit value

SUnonononononono
BUnonononononono
Modnonononononono
TSyesnoyesnoyesyesno

Edit value

ChartsAUyesnononoyesnono

SUyesnononoyesnono

BUyesnononoyesnono

Modyesnononoyesnono

TSyesnononoyesnono

DocumentationAUyesnononononono

SUyesnononononono

BUyesnononononono

Modyesnononononono

TSyesnononononono

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