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Here is the list of default email and push notification templates

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TIXnGOImage RemovedTIXnGOImage Removed
NoDescriptionKeyValueExample
1

Email sent at ticket injection


  • Triggered when a new ticket is injected to a spectator.
    If more than one ticket is injected, only send one email.
  • A job is running on the backend to trigger emails for
    newly injected tickets, every 2mn.
email.invitation.inject.subject$$event.name$$ - Mobile ticket(s) availableATLAS GLOBAL - Mobile ticket(s) available.
email.invitation.inject.body

TIXnGOImage Removed

Dear Sir or Madam,

Thank you for choosing TIXnGOTIXNGO.
Your mobile ticket(s) for "$$event.name$$" is/are now available.
To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app


We look forward to seeing you during "$$event.name$$" event.

Thank you,
The TIXnGO TIXNGO Team
https://www.tixngo.io

Ticket Details
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$


**********************************************

You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXnGO TIXNGO mobile application.

TIXnGOImage Removed

Dear Sir or Madam,

Thank you for choosing TIXnGOTIXNGO.

Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available.

To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXnGO TIXNGO mobile app
  2. Open the TIXnGO TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
  3. After your registration, your tickets will appear on your TIXnGO TIXNGO mobile app

We look forward to seeing you during "ATLAS GLOBAL" event.

Thank you,

The TIXnGO TIXNGO Team

https://www.tixngo.io

Ticket Details

EventATLAS GLOBAL
Ticket ID20210710
Email Addressuser-a@yopmail.com



**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXnGO TIXNGO mobile application.

2

Email sent at ticket transfer to Unkown account

  • Triggered when a Spectator transfers a ticket to another
    person (email address) who is not yet registered in the
    app.
  • Triggered as the same time as the Transfer.
email.invitation.approval.subject$$app.name$$ - $$event.name$$ - Mobile ticket(s) transferTIXnGO TIXNGO - Event A - Mobile ticket(s) available.
email.invitation.approval.body

TIXnGOImage Removed

Dear Sir or Madam,

$$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app


We look forward to seeing you during "$$event.name$$" event on $$event.date$$.

Thank you,
The TIXnGO TIXNGO Team
https://www.tixngo.io

Ticket Details $$ticket.details.main$$
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$


**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXnGO TIXNGO mobile application.

Dear Sir or Madam,

User A (user-a@yopmail.com) has transferred you a mobile ticket for "Event A".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXnGO TIXNGO mobile app
  2. Open the TIXnGO TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
  3. After your registration, your tickets will appear on your TIXnGO TIXNGO mobile app


We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.

Thank you,
The TIXnGO TIXNGO Team
https://www.tixngo.io
Ticket Details

EventEvent A
Ticket ID20210630
Email Addressuser-a@yopmail.com



**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXnGO TIXNGO mobile application.

3

Email sent at ticket transfer to Known account

  • Triggered when a Spectator transfers a ticket to another
    Spectator (registered in the system)
  • Triggered as the same time as the Transfer.
email.information.approval.subject$$app.name$$ - $$event.name$$ - Mobile ticket(s) transferTIXnGO TIXNGO - Event A - Mobile ticket(s) available.
email.information.approval.body

TIXnGOImage Removed

Dear Sir or Madam,

$$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app


We look forward to seeing you during "$$event.name$$" event on $$event.date$$.

Thank you,
The TIXnGO TIXNGO Team
https://www.tixngo.io

Ticket Details $$ticket.details.main$$
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$


**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXnGO TIXNGO mobile application.

TIXnGOImage Removed

Dear Sir or Madam,

Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXnGO TIXNGO mobile app
  2. Open the TIXnGO TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
  3. After your registration, your tickets will appear on your TIXnGO TIXNGO mobile app


We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.

Thank you,
The TIXnGO TIXNGO Team
https://www.tixngo.io
Ticket Details

EventEvent A
Ticket ID20210630
Email Addressuser-a@yopmail.com



**********************************************

You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXnGO TIXNGO mobile application.

4

Email sent at ticket transfer cancel

  • Triggered when a Spectator cancels a ticket Transfer he
    previously transferred to someone else.
  • Triggered as the same time as the Cancellation.
  • For automatically canceled: Triggered when the time in Admin tool >> Organizer settings >> Amount of time (hour) after which the pending transfers... has been reached.
email.information.cancel.subject

$$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled.

TIXnGO TIXNGO - Event A - Mobile ticket transfer cancelled.
email.information.cancel.bodyTIXnGOImage Removed

Dear Sir or Madam,

$$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

Thank you,
The TIXnGO TIXNGO Team
https://www.tixngo.io

Ticket Details
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address

$$spectator.email$$


TIXnGOImage Removed

Dear Sir or Madam,

Moda Yoki has cancelled the transfer of the mobile ticket for Event A

Thank you,
The TIXnGO TIXNGO Team
https://www.tixngo.io
Ticket Details

EventEvent A
Ticket ID20210630
Email Addressuser-a@yopmail.com


email.information.automaticallycancel.recipient.subject$$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled.TIXnGO TIXNGO - Event A - Mobile ticket transfer cancelled.
email.information.automaticallycancel.recipient.subjectTIXnGOImage Removed

Dear Sir or Madam,

$$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

Thank you,

The TIXnGO TIXNGO Team

https://www.tixngo.io

Ticket Details

Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address

$$spectator.email$$


TIXnGOImage Removed

Dear Sir or Madam,

User B has cancelled the transfer of the mobile ticket for Event A

Thank you,
The TIXnGO TIXNGO Team
https://www.tixngo.io
Ticket Details

EventEvent A
Ticket ID20210630
Email Addressuser-a@yopmail.com


email.information.automaticallycancel.sender.subject$$app.name$$ - Your ticket transfer for $$event.name$$ is canceledTIXnGO TIXNGO - Your ticket transfer for Event A is canceled
email.information.automaticallycancel.sender.body

Dear Sir or Madam,
Please be informed that the transfer of the ticket $$ticket.id$$ was canceled, because $$ticket.approval.cancel.delay$$ hours have passed without any response from recipients.
Ticket Details

Event
           $$
$$event.name$$
Event date
   $$event
$$event.date$$
Ticket Id
       $$

$$ticket.details.main$$
 
Thank you,
$$organizer.name$$

Dear Sir or Madam,
Please be informed that the transfer of the ticket E0000001 was canceled, because 5 hours have passed without any response from recipients.
Ticket Details
Event                       Event A
Event date               2022

EventEvent A
Event date2022-09-16 18:00:00
Ticket
Id                   E0000001
Gate                         D
Block                        4
Row                          7
Seat                          2009
Gate open               
IdE0000001
GateD
Block4
Row7
Seat2009
Gate open5:00 PM
Opening
Ceremony 
Ceremony7:00 PM


 
Thank you,
TIXnGO TIXNGO Team

5

Ticket sent as reminder (User did not sign-up yet)

  • Reminder email are triggers when a user who purchased
    tickets did not sign-up in the app yet.
  • A backend job is running every hour to check for tickets
    that would require a reminder.
  • Maximum number of reminder, interval between two
    reminder, how long before the event to send a reminder
    and time at which we should send reminder are
    configurable in the TIXnGO TIXNGO Console.
email.reminder.subject

Reminder - TIXnGO TIXNGO - $$event.name$$ - Mobile ticket(s) available.

Reminder - TIXnGO TIXNGO - Event A - Mobile ticket(s) available.
email.reminder.bodyTIXnGOImage Removed

Dear Sir or Madam,

Thank you for choosing TIXnGOTIXNGO.
Your mobile ticket(s) for "$$event.name$$" is/are still waiting.
To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app


We look forward to seeing you during "$$event.name$$" event.

Thank you,
The TIXnGO TIXNGO Team
https://www.tixngo.io

Ticket Details
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$


**********************************************

You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXnGO TIXNGO mobile application.

Dear Sir or Madam,

Thank you for choosing TIXnGOTIXNGO.
Your mobile ticket(s) for "Event A" is/are still waiting.
To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXnGO mobile TIXNGO mobile app
  2. Open the TIXnGO TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
  3. After your registration, your tickets will appear on your TIXnGO mobile TIXNGO mobile app


We look forward to seeing you during "Event A" event.

Thank you,
The TIXnGO TIXNGO Team
https://www.tixngo.io

Ticket Details

EventEvent A
Ticket ID20210630
Email Addressuser-a@yopmail.com



**********************************************

You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXnGO TIXNGO mobile application.

6

Email sent at ticket deletion

  • Triggered when an Organizer deletes a ticket that
    belongs to a Spectator.
  • Triggered as the same time as the Deletion.
email.delete.subject$$app.name$$ - Your ticket(s) was deletedTIXnGOTIXNGO - Your ticket(s) was deleted
email.delete.body

Hello,

Your ticket was deleted.
The TIXnGO TIXNGO Team

[ticket id : $$ticket.id$$]

Hello,

Your ticket was deleted.

The TIXnGO TIXNGO Team


[ticket id : 20210630]

7

Email sent at ticket transfer delivered (to Sender)

  • Triggered when the reciever opens the app and finalize
    the transfer.
  • Triggered as the same time as the Transfer finalizes.
email.sent.subject

$$app.name$$ - Your ticket(s) was delivered

TIXnGO TIXNGO - Your ticket(s) was delivered to original ticket owner
email.sent.body

Dear Sir or Madam!

Please be informed that the tickets listed below were successfully delivered:
The person who received tickets: $$spectator.name$$ ($$spectator.email$$)
Match and date of the match: $$event.name$$ - $$event.date$$
Ticket details:
- Ticket Id: $$ticket.id$$
$$ticket.details.main$$

Dear Sir or Madam!

Please be informed that the ticket below were successfully delivered:
The person who received ticket (User A, user-a@yopmail.com)
Match Event A and date of the match (2023-05-31 07:25:00)
Ticket and seating details:
- Ticket Id: 20210630
- Block: 1
8Notification sent at ticket injectionnotification.inject.titleNew Ticket
notification.inject.contentYou received a ticket for "$$event.name$$"
9Notification sent at ticket transfer (to Sender)

notification.sent.titleTicket Sent
notification.sent.content

Your ticket was successfully transferred to $$spectator.name$$


10Notification sent at ticket transfer (to Reciever)notification.received.titleNew Ticket Received
notification.received.content

You received a ticket from $$spectator.name$$ to attend "$$event.name$$" event.


11Notification sent at ticket deletionnotification.deleted.titleTicket deleted
notification.deleted.content

A ticket for $$event.name$$ has been deleted


12Notification sent at ticket activationnotification.activated.titleTicket activated
notification.activated.contentA ticket for $$event.name$$ has been activated
13Notification sent at transfer accepted (to Sender)notification.acknowledge.accepted.titleTicket Transfer Accepted
notification.acknowledge.accepted.contentThe ticket's transfer for $$event.name$$ was accepted by $$spectator.name$$
14Notification sent at transfer rejected (to Sender)notification.acknowledge.rejected.titleTicket Transfer Rejected
notification.acknowledge.rejected.content

The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$


15Notification sent at ticket update (ex: update event info)notification.update.ticket.titleTicket
notification.update.ticket.content

Your ticket for $$event.name$$ was updated


16Notification sent at ticket transfer cancelation (to Reciever)notification.cancel.titleTicket Transfer Cancelled
notification.cancel.contentThe transfer for a ticket for $$event.name$$ was cancelled
17

Notification sent at mobile app logout:

  • Triggered when a session is clear on the Admin tool.
notification.logout.titleTIXnGOTIXNGO
notification.logout.contentYou have been successfully logged out.



18

Notification to initiate logout of session:

  • Triggered when a device initiated a connection with your account.


notification.logout.force.title

TIXnGOTIXNGO

notification.logout.force.content

You have logged in with another device.
19

Notification at ticket transfer has been auto canceled

notification.information.automaticallycancel.titleTicket is canceled
notification.information.automaticallycancel.contentYour ticket transfer for $$event.name$$ is canceled
20

Push Notifications at delete resale pending

  • Triggered when ticket is deleted with delete reason RESALE_PENDING
notification.deleted.resale-pending.titleTicket being resold
notification.deleted.resale-pending.contentA ticket for $$event.name$$ has been being resold
21

Push Notifications at delete resale cancelled

  • Triggered when ticket is deleted with delete reason RESALE_CANCELLED
notification.deleted.resale-cancelled.titleReselling ticket cancel
notification.deleted.resale-cancelled.contentA reselling ticket for $$event.name$$ has been cancelled
22

Push Notifications at delete resold

  • Triggered when ticket is deleted with delete reason RESOLD
notification.deleted.resold.titleTicket resold
notification.deleted.resold.contentA ticket for $$event.name$$ has been resold










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