Page Comparison

Info

title	Updating

This page gives an overview of how to create a new user account on Backoffice and the access permission of each role.

...

Read privileges means ability to view a given page or a given information on the Backoffice
Create privileges means ability to create a new information on the Backoffice.
Example: create a new single ticket, create a new notification campaign...
Update privileges means ability to update an existing information on the Backoffice.
Example: update ticket details, update event details...
Delete privileges means ability to delete an existing information on the Backoffice.
Example: delete a ticket
Search privileges means ability to execute a search on the Backoffice
Example: search for a ticket ID, a spectator...
Export privileges means ability to export data from Backoffice
Example: export data from Ticket list page
Execute privileges: ability to execute an action
Example: resend communications...

Pre defined roles:

admin-user ADMIN (AU): has all the privileges listed below.
support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
basic-user BASIC (BU): has all SU privileges + Delete ticket.
moderator MODERATOR (Mod): has all BU privileges + Notification Campaigns
tixngoTIXNGO_support SUPPORT (TS): has all AU privileges listed below except organizer profile/ api API key and create new account

Detailed privileges for each role:

Pages / views	Access to the pages

Pages / views

Show action icons/button	Note
Show action icons/button	Note	Role	read	create	update	delete	search	export	re-execute

Show Icons


Organizer profile /

api

API key	AU	yes

yes

no

yes

no

yes

no

yes

no

yes

no

yes

no	n/a
SU	no	no	no	no	no	no	no	n/a
BU	no	no	no	no	no	no	no	n/a
Mod	no	no	no	no	no	no	no	n/a
TS	no	no	no	no	no	no	no	n/a
Manage account	AU	yes	yes	yes	yes	no	no

yesEdit, Delete, Resend QR code

no	Image Added
SU	no	no	no	no	no	no	no	n/a
BU	no	no	no	no	no	no	no	n/a
Mod	no	no	no	no	no	no	no	n/a
TS	no	no	no	no	no	no	no	n/a
Support->Spectator	AU	yes

yes

no

yes

no

yes

no

yes

no

yes

Resend

Image Added
SU	yes	no	no	no

no

yes

no

yes

Resend

Image Added
BU	yes	no	no	no

no

yes

no

yes

Resend

Image Added
Mod	yes	no	no	no

no

yes

no

yes

Resend

Image Added
TS	yes

yes

no

yes

no

yes

no

yes

no

yes

Resend

Image Added
Support->Ticket	AU	yes

yes

no

yes

no

yes

yesn/a

no

yes

no	Image Added Ticket transfer rules
SU	yes	no	no	no

no

yes	no	no	n/a
BU	yes	no	no	no

no

yes	no	no	n/a
Mod	yes	no	no	no

no

yes	no	no	n/a
TS	yes

yes

no

yes

no

yes

no

yes

no	n/a
Tickets	AU	yes	no	yes	yes	yes	yes	yes

yesEdit, Delete, Transfer, Export, Export Ticket Details

Image Added Image Added
SU	yes	no	no	no

no

yes	no	no	n/a
BU	yes	no	no	yes

no

yes

no

Delete

Image Added
Mod	yes	no	no	yes

no

yes

no

Delete

Image Added
TS	yes	no	yes	yes	yes	yes	yes

yesEdit, Delete, Transfer, Export, Export Ticket DetailsTicket

	Image Added Image Added
Bulk update	AU			Image AddedImage AddedImage Added
	SU
	BU
	Mod
	TS			Image AddedImage AddedImage Added
Injection	AU	yes	yes

yes

no

yes

no

yes

no

yes

no

Inject

Image Added
SU	no	no	no	no	no	no	no	n/a
BU	no	no	no	no	no	no	no	n/a
Mod	no	no	no	no	no	no	no	n/a
TS	yes	yes	no	no	yes

yesyesyesyesEdit, Delete, Transfer, Export, Export Ticket DetailsEvents

	no	no	Image Added
CSV Injection	AU								Image AddedImage Added
	SU
	BU
	Mod
	TS								Image AddedImage Added
Transaction	AU	yes	yes	yes	yes	yes	yes	yes

Export, Edit, Questionnaire, Security info (pin), Beacon Information

SU
Image Added

no

BU
yes	no	no	no	no	no	no	n/a

no

Mod
yes	no	no	no	no	no	no	n/a

no

yes

no

n/a

Spectators


TS	yes	yes	yes	yes	yes	yes	yes	Image Added
Pendings	AU	yes	yes	yes	yes	yes	yes	yes

Export, Delete Sessions

Image Added
SU	yes	no	no

yes

no

Delete Sessions

n/a
BU	yes	no	no

yes

no

Delete Sessions

n/a
Mod	yes	no	no

yes

no

Delete SessionsCommunications

n/a
TS	yes	yes	yes	yes	yes	yes	yes

Export, Delete Sessions

Image Added
Spectators List	AU	yes	yes	yes	yes	yes	yes	yes

Export, Resend

Image Added
SU	yes	no	no	no	no	no	no

n/a

Delete Sessions
BU	yes	no	no	no	no	no	no

n/a

Delete Sessions
Mod	yes	no	no	no	no	no	no

n/a

Delete Sessions
TS	yes	yes	yes	yes	yes	yes	yes

Export, ResendCommunications -> Notification Campaigns

Image Added
Mobile Logs	AU	yes	yes	yes	yes	yes	yes	yes

Schedule Campaign

SU
Image Added

no

BU
yes	no	no	no	no	no	no	n/a

no

yes	no	no	no	no	no	no	n/a
Mod	yes

yes

no

yes

no

yes

no

yes

no

yesSchedule Campaign

no

yes

no	n/a
TS	yes	yes	yes	yes	yes	yes	yes

Schedule Campaign

Image Added

Reports


Communications	AU	yes	yes	yes	yes	yes	yes	yes

Export

Image Added
SU	yes	no	no	no	no	no	no	n/a
BU	yes	no	no	no	no	no	no	n/a
Mod	yes	no	no	no	no	no	no	n/a

Transactions


TS	yes	yes	yes	yes	yes	yes	yes	Image Added
Events	AU	yes	yes	yes	yes	yes	yes	yes	Image Added

Export

SU
Image Added

yes

BU
no	no	no	no	no	no	no	n/a

yes

Mod
no	no	no	no	no	no	no	n/a

yes

no	no	no	no	no	no	no	n/a
TS	yes	yes	yes	yes	yes	yes	yes	Image Added

Export

Image Added

Pendings


Campaigns	AU	yes	yes	yes	yes	yes	yes	yes

Export

SU
Image Added

yes

BU
no	no	no	no	no	no	no	n/a

yes

no	no	no	no	no	no	no	n/a
Mod	yes	yes	yes	yes	yes	yes	yes	Image Added
TS	yes

no

yes

no

yes

no

yes

no

yes

no

yes

no

yes

n/aMobile logs

Image Added
Reports	AU	yes	yes	yes	yes	yes	yes	yes

Export

Image Added
SU	yes	no	no	no	no	no	no	n/a
BU	yes	no	no	no	no	no	no	n/a
Mod	yes	no	no	no	no	no	no	n/a
TS	yes	yes	yes	yes	yes	yes	yes

Export

Image Added
Settings	AU	yes	yes	yes	yes	yes	yes	yes	Image Added Edit

Action

value
SU	no	no	no	no	no	no	no	n/a
BU	no	no	no	no	no	no	no	n/a
Mod	no	no	no	no	no	no	no	n/a
TS	yes	yes	yes	yes	yes	yes	yes	Image Added Edit

Action

value
Charts	AU	yes	yes	yes	yes	yes	yes	yes	n/a
	SU	yes	no	no	no	no	no	no	n/a
	BU	yes	no	no	no	no	no	no	n/a
	Mod	yes	no	no	no	no	no	no	n/a
	TS	yes	yes	yes	yes	yes	yes	yes	n/a
Documentation	AU	yes	no	no	no	no	no	no

API documentation, Manage your ticket, Profile & API Key

Image Added
SU	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
BU	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
Mod	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
TS	yes	yes	yes	yes	yes	yes	yes

n/a

Image Added

Versions Compared

Old Version 25

New Version 26

Key

Pre defined roles:

Detailed privileges for each role: