Enhanced email verification for ticket transfers

Email addresses are crucial to the ticket transfer process, good news for our mobile app users, we're excited to roll out an innovative email validation feature.

Spotting the tiny typo devils

While on the go, we all sometimes make tiny typos on our mobile keyboards, especially when typing out email addresses. Who hasn't accidentally typed "julie@gmal.com" when they meant "julie@gmail.com"?
Our branded wallet app now boasts a nifty feature to catch these small slip-ups.

Think of this tool as a keen-eyed friend peering over your shoulder. If you happen to type something that closely resembles "gmail.com" or another well-known domain but with a minor mistake, our mobile app will gently hint at the likely correct version.

It's akin to having a spell-checker, but exclusively for email domains. And there's more! Our app will also highlight email addresses containing unusual characters that might not be widely accepted, ensuring that your emails are always in the right format.

Please note that these validations are non-blocking, while we provide suggestions to review, if the sender is confident in the entered e-mail address, (s)he 'll be able to proceed with the transfer. 

Supported domains

Once entered, the e-mail address will be assed against a list of predefined domains used for well known e-mail service provider, such as "yahoo.com", "google.com", "hotmail.com", "gmail.com", "me.com", "aol.com", "mac.com", "live.com", "comcast.net", "googlemail.com", "msn.com", "hotmail.co.uk", "yahoo.co.uk", "facebook.com", "verizon.net", "sbcglobal.net", "att.net", "gmx.com", "mail.com", "outlook.com", "icloud.com" and also top level domains "co.jp", "co.uk", "com", "net", "org", "info", "edu", "gov", "mil", "ca".

How to enable it ?

A new admin tool setting key has been introduced: "Enable the TIXNGO email checker to detect and alert users about any special characters or typos in their provided email addresses" to enable/disable the feature.
Two crowdin labels for adjusting the banner message are also necessary :

• warning_email_special_character : Email address contains special characters. You still can process with transfer but at your own risk
• warning_email_has_suggestion : Provided email address might be wrong. You still can process with transfer but at your own risk

What about your branded app ?

• For mobile apps built after this delivery of this feature, changing the setting key will be enough
• For mobile apps built before this delivery, please reach out to the Profesional Service team in order to request a new build of the app

Screenshot Protection enhancement for iOS

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