New features

Intelligent email spell check validation (mobile transfer)

Email addresses are crucial to the ticket transfer process, good news for our mobile app users, we're excited to roll out an innovative email validation feature.

Spotting the tiny typo devils

While on the go, we all sometimes make tiny typos on our mobile keyboards, especially when typing out email addresses. Who hasn't accidentally typed "julie@gmal.com" when they meant "julie@gmail.com"?
Our branded wallet app now boasts a nifty feature to catch these small slip-ups.

Think of this tool as a keen-eyed friend peering over your shoulder. If you happen to type something that closely resembles "gmail.com" or another well-known domain but with a minor mistake, our mobile app will gently hint at the likely correct version.

It's akin to having a spell-checker, but exclusively for email domains. And there's more! Our app will also highlight email addresses containing unusual characters that might not be widely accepted, ensuring that your emails are always in the right format.

Please note that these validations are non-blocking, while we provide suggestions to review, if the sender is confident in the entered e-mail address, (s)he 'll be able to proceed with the transfer. 

Supported domains

Once entered, the e-mail address will be assed against a list of predefined domains used for well known e-mail service provider, such as "yahoo.com", "google.com", "hotmail.com", "gmail.com", "me.com", "aol.com", "mac.com", "live.com", "comcast.net", "googlemail.com", "msn.com", "hotmail.co.uk", "yahoo.co.uk", "facebook.com", "verizon.net", "sbcglobal.net", "att.net", "gmx.com", "mail.com", "outlook.com", "icloud.com" and also top level domains "co.jp", "co.uk", "com", "net", "org", "info", "edu", "gov", "mil", "ca".

How to enable it ?

A new admin tool setting key has been introduced: "Email checker feature" (enable-email-suggestion) to enable/disable the feature.
Two crowdin labels for adjusting the banner message are also necessary :

• warning_email_special_character : Email address contains special characters. You still can process with transfer but at your own risk
• warning_email_has_suggestion : Provided email address might be wrong. You still can process with transfer but at your own risk

What about your branded app ?

• For mobile apps built after this delivery of this feature, changing the setting key will be enough
• For mobile apps built before this delivery, please reach out to the Profesional Service team in order to request a new build of the app

Screenshot Protection enhancement for iOS

Previously, on iOS when a screenshot was taken from Ticket details post-activation, only the QR code was truncated.

After this release, when screenshot protection is enabled, any attempt by a user to take a screenshot or record a video within the app will result in capturing a complete black screen.

This protection is universally applied throughout all sections of the app, irrespective of the specific view or screen.

Auto-fill registration code on iOS 17

In iOS 17, Apple has introduced a new feature that automatically fills in verification codes received via Mail, this functionality can now be utilized within the TIXNGO branded wallet apps.

To do so : Open Settings > Go to Passwords > Password options > Enable autofill password & passkeys

Registration and Burger Menu now supports a second legal link

If you want to use a second legal link during registration and in the burger menu, it's now possible.

Redesign

Redesigned Home Screen

Our revamped design not only amps up the visual appeal but also guarantees a seamless navigation experience, allowing spectators to effortlessly explore all the event highlights with just a tap.

Our home screen design has been elevated to provide spectators with a more organised and efficient way of perceiving event schedules. We're introducing redesigned event cells which now offer:

• More space for promoting event branding! Horizontal event images places on the subtle background highlights the brand of your event.
• Clear display of event name, date, time, and venue information. Date format has been improved to (dd-month-yy) match to standard that is easy to understand for most of people on the globe. 
• Inclusion of event group name only if distinct from the event name.
• The app's primary color takes the lead in highlighting active components and clickable elements also on the homescreen. This consistent color choice ensures a seamless and intuitive user experience throughout the app.
• two tabs for upcoming events and past events

Ratio for group event image

Space fits to the height of provided assets and matches ratio presented below.

Warning infos

All warning informational banners also boasted a refreshed and engaging appearance by gradient background color and subtle pumping animation of icon. 

Transfer center

Saying goodbye to hidden transfer management from the previous version and introducing a new transfer center conveniently accessible with just one click from the bottom menu. This center promises a more intuitive and visible way to manage spectator's ticket transfer. 

All spectator's pending transfers, whether incoming or outgoing are thoughtfully organised within the Transfer Center. Offers are intelligently grouped per email and real time, providing a clear and organised perspective on spectator's ticket exchanges. 

Incoming transfers take the spotlight at the top of the list, ensuring that ticket wallet owners can effortlessly download received tickets. 

Outgoing transfers are also presented, allowing you to check download status and cancel downloads promptly.

Spectators can explore the all-new tickets history tab within the Transfer Center for a comprehensive view of both incoming and outgoing tickets. 

Unified pop-ups

We've addressed an existing issue where various pop-up and dialogue interfaces lacked a cohesive look. We've now implemented a uniform standard for these displays to ensure a consistent and seamless user experience.