Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Here is the list of default email and push notification templates

Table of Contents

Notification & Email templates

...

Email sent at ticket injection

  • Triggered when a new ticket is injected to a spectator.
    If more than one ticket is injected, only send one email.
  • A job is running on the backend to trigger emails for
    newly injected tickets, every 2mn.

...

Dear Sir or Madam,

Thank you for choosing TIXNGO.
Your mobile ticket(s) for "$$event.name$$" is/are now available.
To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app

We look forward to seeing you during "$$event.name$$" event.

Thank you,
The TIXNGO Team
https://www.tixngo.io

...

Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$

**********************************************

You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

Dear Sir or Madam,

Thank you for choosing TIXNGO.

Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available.

...

Here is the list of default email and push notification templates

Table of Contents

Notification & Email templates

EventATLAS GLOBALTicket ID20210710Email Address
NoDescriptionKeyValueExample
1

Email sent at ticket injection


  • Triggered when a new ticket is injected to a spectator.
    If more than one ticket is injected, only send one email.
  • A job is running on the backend to trigger emails for
    newly injected tickets, every 2mn.
email.invitation.inject.subject$$event.name$$ - Mobile ticket(s) availableATLAS GLOBAL - Mobile ticket(s) available.
email.invitation.inject.body

Dear Sir or Madam,

Thank you for choosing TIXNGO.
Your mobile ticket(s) for "$$event.name$$" is/are now available.
To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app


We look forward to seeing you during "$$event.name$$" event.

Thank you,
The TIXNGO Team
https://www.tixngo.io

Ticket Details
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$


**********************************************

You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

Dear Sir or Madam,

Thank you for choosing TIXNGO.

Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available.

To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app
  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
  3. After your registration, your tickets will appear on your TIXNGO mobile app

We look forward to seeing you during "ATLAS GLOBAL" event.

Thank you,

The TIXNGO Team

https://www.tixngo.io

Ticket Details

EventATLAS GLOBAL
Ticket ID20210710
Email Addressuser-a@yopmail.com



**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

2

Email sent at ticket transfer to Unknown account

  • Triggered when a Spectator transfers a ticket to another
    person (email address) who is not yet registered in the
    app.
  • Triggered as the same time as the Transfer.
email.invitation.approval.subject$$app.name$$ - $$event.name$$ - Mobile ticket(s) transferTIXNGO - Event A - Mobile ticket(s) available.
email.invitation.approval.body

Dear Sir or Madam,

$$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app


We look forward to seeing you during "$$event.name$$" event on $$event.date$$.

Thank you,
The TIXNGO Team
https://www.tixngo.io

Ticket Details $$ticket.details.main$$
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$


**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

Dear Sir or Madam,

User A (user-a@yopmail.com) has transferred you a mobile ticket for "Event A".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app
  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
  3. After your registration, your tickets will appear on your TIXNGO mobile app


We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.

Thank you,
The TIXNGO Team
https://www.tixngo.io
Ticket Details

EventEvent A
Ticket ID20210630
Email Addressuser-a@yopmail.com



**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

3

Email sent to recipient when ticket transfer to Unknown account (single email for bulk tickets)

email.invitation.bulk.approval.subject$$app.name$$ - You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$ ($$sender.email$$)TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com)
email.invitation.bulk.approval.body

Dear Sir or Madam,

We are pleased to inform you that $$sender.name$$ ($$sender.email$$) has transferred you $$ticket.quantity$$ mobile tickets for the following events:

$$ticket.transfer.details$$

EventDateTicketsTicket tax numbers (s)


To download and use these tickets, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$receiver.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app

We look forward to seeing you on:

    $$event.details$$

Thank you,
$$organizer.name$$

Dear Sir or Madam,


We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events:


Image Added

To download and use these tickets, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app
  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : 
user-a@yopmail.com
  • After your registration, your tickets will appear on your TIXNGO mobile app
  • We look forward to seeing you during "ATLAS GLOBAL" event.

    Thank you,

    The TIXNGO Team

    https://www.tixngo.io

    Ticket Details

    **********************************************

    You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

    2
    1. After your registration, your tickets will appear on your TIXNGO mobile app


    We look forward to seeing you on:

    • 2026-05-31 07:25:00 during "U18 Team Play vs U18 Dads FC" event.
    • 2026-05-31 07:25:00 during “U18 Team Play - U18 Hedgehog  United” event.


    Thank you,
    The TIXNGO Team

    4

    Email sent at ticket transfer to

    Unknown

    Known account

    • Triggered when a Spectator transfers a ticket to another
    person (email address) who is not yet
    • Spectator (registered in the

    app.
    • system)
    • Triggered as the same time as the Transfer.
    email.
    invitation
    information.approval.subject$$app.name$$ - $$event.name$$ - Mobile ticket(s) transferTIXNGO - Event A - Mobile ticket(s) available.
    email.
    invitationuser-a@yopmail
    information.approval.body

    Dear Sir or Madam,

    $$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
    To download it and to be able to use it, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
    2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
    3. After your registration, your tickets will appear on your $$app.name$$ mobile app


    We look forward to seeing you during "$$event.name$$" event on $$event.date$$.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details $$ticket.details.main$$
    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address$$spectator.email$$


    **********************************************

    You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

    Dear Sir or Madam,

    User A (

    Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
    To download it and to be able to use it, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the TIXNGO mobile app
    2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
    3. After your registration, your tickets will appear on your TIXNGO mobile app


    We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io
    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com



    **********************************************

    You received this email because you have purchased one or more tickets and

    you have

    youhave chosen to receive them on the TIXNGO mobile application.

    3
    5

    Email sent

    at

    to recipient when ticket transfer to Known account


    • Triggered when a Spectator transfers a ticket to another
      Spectator (registered in the system)
    • Triggered as the same time as the Transfer.

    (single email for bulk tickets)

    email.information.bulk.approval.subject$$app.name$$ -
    $$event
    You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$
    - Mobile ticket(s) transferTIXNGO - Event A - Mobile ticket(s) available.spectator
    ($$sender.email$$)TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com)
    email.information.bulk.approval.body

    Dear Sir or Madam,

    $$


    We are pleased to inform you that $$sender.name$$ ($$sender.email$$) has transferred you

    a

    $$ticket.quantity$$ mobile

    ticket for "$$event.name$$".
    To download it and to be able to use it, please follow the instructions below:
  • Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  • Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  • After your registration, your tickets will appear on your $$app.name$$ mobile app

    tickets for the following events:

    $$ticket.transfer.details$$

    EventDateTicketsTicket tax numbers (s)




    We look forward to seeing you on:

      $$event.details$$

    Thank you,
    $$organizer.name$$

    Dear Sir or Madam,


    We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events:

    Image Added


    We look forward to seeing you:

    • 2026-05-31 07:25:00 during "
    $$event.name$$
    • U18 Team Play vs U18 Dads FC" event
    on $$event.date$$.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details $$ticket.details.main$$
    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address$$spectator.email$$

    **********************************************

    You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

    Dear Sir or Madam,

    Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
    To download it and to be able to use it, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the TIXNGO mobile app
    2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
    3. After your registration, your tickets will appear on your TIXNGO mobile app
    We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.
    • .
    • 2026-05-31 07:25:00 during “U18 Team Play - U18 Hedgehog  United” event.


    Thank you,
    The TIXNGO Team

    6

    Email sent at ticket transfer cancel

    • Triggered when a Spectator cancels a ticket Transfer he
      previously transferred to someone else.
    • Triggered as the same time as the Cancellation.
    • For automatically canceled: Triggered when the time in Admin tool >> Organizer settings >> Amount of time (hour) after which the pending transfers... has been reached.
    email.information.cancel.subject

    $$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled.

    TIXNGO - Event A - Mobile ticket transfer cancelled.
    email.information.cancel.body

    Dear Sir or Madam,

    $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details
    Event
    Event A
    $$event.name$$
    Ticket ID
    20210630
    $$ticket.id$$
    Email Address
    user-a@yopmail

    $$spectator.

    com

    **********************************************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    4

    Email sent at ticket transfer cancel

    • Triggered when a Spectator cancels a ticket Transfer he
      previously transferred to someone else.
    • Triggered as the same time as the Cancellation.
    • For automatically canceled: Triggered when the time in Admin tool >> Organizer settings >> Amount of time (hour) after which the pending transfers... has been reached.
    email.information.cancel

    email$$


    Dear Sir or Madam,

    Moda Yoki has cancelled the transfer of the mobile ticket for Event A

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io
    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com


    email.information.automaticallycancel.recipient.subject$$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled.TIXNGO - Event A - Mobile ticket transfer cancelled.
    email.information.automaticallycancel.
    cancel
    recipient.body

    Dear Sir or Madam,

    $$spectator.name$$ has cancelled the transfer of the mobile ticket

    for 

    for $$event.name$$

    Thank you,

    The TIXNGO Team

    https://www.tixngo.io

    Ticket Details

    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address

    $$spectator.email$$


    Dear Sir or Madam,

    Moda Yoki

    User B has cancelled the transfer of the mobile ticket for Event A

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io
    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com


    email.information.automaticallycancel.
    recipient
    sender.subject$$app.name$$ - Your ticket transfer for $$event.name$$
    - Mobile ticket transfer cancelled.
    is canceledTIXNGO -
    Event A - Mobile
    Your ticket transfer
    cancelled.
    for Event A is canceled
    email.information.automaticallycancel.
    recipient
    sender.body

    Dear Sir or Madam,

    $$spectator.name$$ has cancelled

    Please be informed that the transfer of the

    mobile

    ticket

    for 

    $$

    event

    ticket.

    name$$

    Thank you,

    The TIXNGO Team

    https://www.tixngo.io

    id$$ was canceled, because $$ticket.approval.cancel.delay$$ hours have passed without any response from recipients.
    Ticket Details

    Event$$event.name$$
    Ticket ID
    Event date$$event.date$$
    Ticket Id$$ticket.id$$
    Email Address$$spectator.email$$

    $$ticket.details.main$$
     
    Thank you,
    $$organizer.name$$

    Dear Sir or Madam,

    User B has cancelled

    Please be informed that the transfer of the

    mobile ticket for Event A

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io
    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com
    email.information.automaticallycancel.sender

    ticket E0000001 was canceled, because 5 hours have passed without any response from recipients.
    Ticket Details

    EventEvent A
    Event date2022-09-16 18:00:00
    Ticket IdE0000001
    GateD
    Block4
    Row7
    Seat2009
    Gate open5:00 PM
    Opening Ceremony7:00 PM


    Thank you,
    TIXNGO Team

    7

    Email sent to recipient when ticket transfer cancel by sender (single email for bulk tickets)



    email.information.bulk.cancel.subject

    $$app.name$$

    - Your ticket transfer for $$event.name$$ is canceledTIXNGO - Your ticket transfer for Event A is canceled

    - $$sender.email$$ has cancelled the sending of $$ticket.quantity$$ mobile tickets

    TIXNGO - Moda Yoki (moda.yoki@yopmail.com) has cancelled the sending of 15 mobile tickets
    email.information.
    automaticallycancel
    bulk.
    sender
    cancel.body

    Dear Sir or Madam,

    Please be informed that


    $$spectator.email$$ has cancelled the transfer of

    the ticket $$ticket.id$$ was canceled, because $$ticket.approval.cancel.delay$$ hours have passed without any response from recipients.
    Ticket Details
    Event$$event.name$$
    Event date$$event.date$$
    Ticket Id$$ticket.id$$
    $$ticket.details.main$$
     EventEvent AEvent date2022-09-16 18:00:00Ticket IdE0000001GateDBlock4Row7Seat2009Gate open5:00 PMOpening Ceremony7:00 PM

    $$ticket.quantity$$ mobile tickets to you as following:

    $$ticket.transfer.details$$

    EventDateTicketsTicket tax numbers (s)




    Thank you,
    $$organizer.name$$

    Dear Sir or Madam,

    Please be informed that the transfer of the ticket E0000001 was canceled, because 5 hours have passed without any response from recipients.
    Ticket Details

    moda.yoki@yopmail.comhas cancelled the transfer of 15 mobile tickets to you as following:

    Image Added


    Thank you,
    The TIXNGO Team

    5
    8

    Ticket sent as reminder (User did not sign-up yet)

    • Reminder email are triggers when a user who purchased
      tickets did not sign-up in the app yet.
    • A backend job is running every hour to check for tickets
      that would require a reminder.
    • Maximum number of reminder, interval between two
      reminder, how long before the event to send a reminder
      and time at which we should send reminder are
      configurable in the TIXNGO Console.
    email.reminder.subject

    Reminder - TIXNGO - $$event.name$$ - Mobile ticket(s) available.

    Reminder - TIXNGO - Event A - Mobile ticket(s) available.
    email.reminder.body

    Dear Sir or Madam,

    Thank you for choosing TIXNGO.
    Your mobile ticket(s) for "$$event.name$$" is/are still waiting.
    To download them and to be able to use them, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
    2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
    3. After your registration, your tickets will appear on your $$app.name$$ mobile app


    We look forward to seeing you during "$$event.name$$" event.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details
    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address$$spectator.email$$


    **********************************************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    Dear Sir or Madam,

    Thank you for choosing TIXNGO.
    Your mobile ticket(s) for "Event A" is/are still waiting.
    To download them and to be able to use them, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the TIXNGO mobile app
    2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
    3. After your registration, your tickets will appear on your TIXNGO mobile app


    We look forward to seeing you during "Event A" event.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com



    ********************************

    **************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    6Email sent at ticket deletion
    Triggered when an Organizer deletes a ticket that
    belongs to a Spectator

    **************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    9

    Email sent at ticket deletion

    • Triggered when an Organizer deletes a ticket that
      belongs to a Spectator.
    • Triggered as the same time as the Deletion.
    email.delete.subject$$app.name$$ - Your ticket(s) was deletedTIXNGO - Your ticket(s) was deleted
    email.delete.body

    Hello,

    Your ticket was deleted.
    The TIXNGO Team

    [ticket id : $$ticket.id$$]

    Hello,

    Your ticket was deleted.

    The TIXNGO Team


    [ticket id : 20210630]

    10

    Email sent at ticket transfer delivered (to Sender)

    • Triggered when the recipient opens the app and finalize
      the transfer.
    • Triggered as the same time as the
    Deletion.email.delete.subject$$app.name$$ - Your ticket(s) was deletedTIXNGO - Your ticket(s) was deletedemail.delete.bodyHello,
    Your ticket was deleted.
    The TIXNGO Team
    [ticket id : $$ticket.id$$]

    Hello,

    Your ticket was deleted.

    The TIXNGO Team

    [ticket id : 20210630]

    7Email sent at ticket transfer delivered (to Sender)
    • Triggered when the recipient opens the app and finalize
      the transfer.
    • Triggered as the same time as the Transfer finalizes.
    email.sent
    • Transfer finalizes.
    email.sent.subject

    $$app.name$$ - Your ticket(s) was delivered

    TIXNGO - Your ticket(s) was delivered to original ticket owner
    email.sent.body

    Dear Sir or Madam!

    Please be informed that the tickets listed below were successfully delivered:
    The person who received tickets: $$spectator.name$$ ($$spectator.email$$)
    Match and date of the match: $$event.name$$ - $$event.date$$
    Ticket details:
    - Ticket Id: $$ticket.id$$
    $$ticket.details.main$$

    Dear Sir or Madam!

    Please be informed that the ticket below were successfully delivered:
    The person who received ticket (User A, user-a@yopmail.com)
    Match Event A and date of the match (2023-05-31 07:25:00)
    Ticket and seating details:
    - Ticket Id: 20210630
    - Block: 1
    11

    Email sent to sender when ticket transfer delivered successfully (single email for bulk tickets)



    email.sent.sender.bulk.subject

    $$app.name$$ - Your

    ticket(s) was delivered

    mobile ticket(s) have been successfully delivered to $$receiver.name$$ ($$receiver.email$$)

    TIXNGO - Your mobile ticket(s)
    was delivered to original ticket owner
    have been successfully delivered to User A (user-a@yopmail.com)
    email.sent.sender.bulk.body

    Dear Sir or Madam

    !

    ,

    Please be informed that

    the tickets listed below were successfully delivered:
    The person who received tickets: $$spectator

    $$ticket.quantity$$ mobile tickets have been successfully delivered to $$receiver.name$$ (

    $$spectator

    $$receiver.email$$)

    Match and date of the match: $$event.name$$ - $$event.date$$
    Ticket details:
    - Ticket Id: $$ticket.id$$
    $$ticket.details.main$$


    $$ticket.transfer.details$$

    EventDateTicketsTicket tax numbers (s)




    Thank you,
    $$organizer.name$$

    Dear Sir or Madam!


    Please be informed that

    the ticket below were successfully delivered:
    The person who received ticket (User A,8

    15 mobile tickets have been successfully delivered to User A (user-a@yopmail.com)

    Match Event A and date of the match (2023-05-31 07:25:00)
    Ticket and seating details:
    - Ticket Id: 20210630
    - Block: 1

    Image Added


    Thank you,
    The TIXNGO Team

    12

    Email sent to spectator when he or she is using pin code to login

    • Triggered at login time, and this account not yet have a ticket in wallet
    email.account.activation.noticket.subjectYour registration code $$spectator.invitCode$$Your registration code 215391
    email.account.activation.noticket.body

    Registration code
    $$spectator.email$$
    $$spectator.invitCode$$
    Hello,
    Thank you for downloading the $$Mobile Tickets App name$$.
    Currently, there are no tickets associated to this e-mail address.
    Double check your e-mail address
    Please check you are using the same e-mail address which you used to purchase your tickets.
    Yours sincerely,
    $$organizer.name$$

    Registration code
    sample@tixngo.io
    215391
    Hello,
    Thank you for downloading the TIXNGO Tickets App. 
    Currently, there are no tickets associated to this e-mail address.
    Double check your e-mail address
    Please check you are using the same e-mail address which you used to purchase your tickets.
    Yours sincerely,
    TIXNGO Team
    9
    13

    Email sent to spectator when he or she is using pin code to login

    • Triggered at login time, and this account already have at least 1 ticket in wallet
    email.account.activation.subjectYour registration code $$spectator.invitCode$$Your registration code 542214
    email.account.activation.bodyRegistration code
    $$spectator.email$$
    $$spectator.invitCode$$
    Enter $$spectator.invitCode$$ on the App followed by your personal details to see your tickets.
    Yours sincerely,
    $$organizer.name$$
    Registration code
    sample@tixngo.io
    542214
    Enter 542214 on the App followed by your personal details to see your tickets.
    Yours sincerely,
    TIXNGO Team
    10
    14Notification sent at ticket injectionnotification.inject.titleNew Ticket
    notification.inject.contentYou received a ticket for "$$event.name$$"
    11

    15Notification sent at ticket transfer (to Sender)

    notification.sent.titleTicket Sent
    notification.sent.content

    Your ticket was successfully transferred to $$spectator.name$$

    12

    16Notification sent at ticket transfer (to Recipient)notification.received.titleNew Ticket Received
    notification.received.content

    You received a ticket from $$spectator.name$$ to attend "$$event.name$$" event.

    13

    17Notification sent at ticket deletionnotification.deleted.titleTicket deleted
    notification.deleted.content

    A ticket for $$event.name$$ has been deleted

    14

    18Notification sent at ticket activationnotification.activated.titleTicket activated
    notification.activated.contentA ticket for $$event.name$$ has been activated
    15

    19Notification sent at transfer accepted (to Sender)notification.acknowledge.accepted.titleTicket Transfer Accepted
    notification.acknowledge.accepted.contentThe ticket's transfer for $$event.name$$ was accepted by $$spectator.name$$
    16

    20Notification sent at transfer rejected (to Sender)notification.acknowledge.rejected.titleTicket Transfer Rejected
    notification.acknowledge.rejected.content

    The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$

    17

    21Notification sent at ticket update (ex: update event info)notification.update.ticket.titleTicket
    notification.update.ticket.content

    Your ticket for $$event.name$$ was updated

    18

    21Notification sent at ticket transfer cancelation (to Recipient)notification.cancel.titleTicket Transfer Cancelled
    notification.cancel.contentThe transfer for a ticket for $$event.name$$ was cancelled
    19

    23

    Notification sent at mobile app logout:

    • Triggered when a session is clear on the Admin tool.
    notification.logout.titleTIXNGO
    notification.logout.contentYou have been successfully logged out.
    20


    24

    Notification to initiate logout of session:

    • Triggered when a device initiated a connection with your account.


    notification.logout.force.title

    TIXNGO

    notification.logout.force.content

    You have logged in with another device.
    21

    25

    Notification at ticket transfer has been auto canceled

    notification.information.automaticallycancel.titleTicket is canceled
    notification.information.automaticallycancel.contentYour ticket transfer for $$event.name$$ is canceled
    22

    26

    Push Notifications at delete resale pending

    • Triggered when ticket is deleted with delete reason RESALE_PENDING
    notification.deleted.resale-pending.title

    Ticket available for resale


    notification.deleted.resale-pending.contentThe ticket for $$event.name$$ is now available for resale
    23

    27

    Push Notifications at delete resale cancelled

    • Triggered when ticket is deleted with delete reason RESALE_CANCELLED
    notification.deleted.resale-cancelled.titleTicket deleted
    notification.deleted.resale-cancelled.contentA ticket for $$event.name$$ has been deleted
    24

    28

    Push Notifications at delete resold

    • Triggered when ticket is deleted with delete reason RESOLD
    notification.deleted.resold.titleTicket deleted
    notification.deleted.resold.contentA ticket for $$event.name$$ has been deleted










    Non-editable email template: (only available by configuration by TIXNGO team)

    ...