Here is the list of default email and push notification templates
Table of Contents |
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Notification & Email templates
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Email sent at ticket injection
- Triggered when a new ticket is injected to a spectator.
If more than one ticket is injected, only send one email. - A job is running on the backend to trigger emails for
newly injected tickets, every 2mn.
...
Dear Sir or Madam,
Thank you for choosing TIXNGO.
Your mobile ticket(s) for "$$event.name$$" is/are now available.
To download them and to be able to use them, please follow the instructions below:
- Using your mobile phone, click HERE to download the $$app.name$$ mobile app
- Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
- After your registration, your tickets will appear on your $$app.name$$ mobile app
We look forward to seeing you during "$$event.name$$" event.
Thank you,
The TIXNGO Team
https://www.tixngo.io
...
Event | $$event.name$$ |
Ticket ID | $$ticket.id$$ |
Email Address | $$spectator.email$$ |
**********************************************
You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.
Dear Sir or Madam,
Thank you for choosing TIXNGO.
Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available.
...
Here is the list of default email and push notification templates
Table of Contents |
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Notification & Email templates
No | Description | Key | Value | Example | ||||||||||
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1 | Email sent at ticket injection
| email.invitation.inject.subject | $$event.name$$ - Mobile ticket(s) available | ATLAS GLOBAL - Mobile ticket(s) available. | ||||||||||
email.invitation.inject.body | Dear Sir or Madam, Thank you for choosing TIXNGO.
We look forward to seeing you during "$$event.name$$" event. Thank you,
********************************************** You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application. | Dear Sir or Madam, Thank you for choosing TIXNGO. Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available. To download them and to be able to use them, please follow the instructions below:
We look forward to seeing you during "ATLAS GLOBAL" event. Thank you, The TIXNGO Team Ticket Details
********************************************** You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application. | ||||||||||||
2 | Email sent at ticket transfer to Unknown account
| email.invitation.approval.subject | $$app.name$$ - $$event.name$$ - Mobile ticket(s) transfer | TIXNGO - Event A - Mobile ticket(s) available. | ||||||||||
email.invitation.approval.body | Dear Sir or Madam, $$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
We look forward to seeing you during "$$event.name$$" event on $$event.date$$. Thank you,
********************************************** You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application. | Dear Sir or Madam, User A (user-a@yopmail.com) has transferred you a mobile ticket for "Event A".
We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00. Thank you,
********************************************** You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application. | ||||||||||||
3 | Email sent to recipient when ticket transfer to Unknown account (single email for bulk tickets) | email.invitation.bulk.approval.subject | $$app.name$$ - You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$ ($$sender.email$$) | TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com) | ||||||||||
email.invitation.bulk.approval.body | Dear Sir or Madam,
We look forward to seeing you on:
Thank you, | Dear Sir or Madam, We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events: To download and use these tickets, please follow the instructions below:
|
We look forward to seeing you during "ATLAS GLOBAL" event.
Thank you,
The TIXNGO Team
Ticket Details
**********************************************
You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.
2
We look forward to seeing you on:
Thank you, | |
4 | Email sent at ticket transfer to |
Known account
|
|
app.
| email. |
information.approval.subject | $$app.name$$ - $$event.name$$ - Mobile ticket(s) transfer | TIXNGO - Event A - Mobile ticket(s) available. |
email. |
information.approval.body | Dear Sir or Madam, $$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
We look forward to seeing you during "$$event.name$$" event on $$event.date$$. Thank you,
********************************************** You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application. | Dear Sir or Madam, |
Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00. Thank you,
********************************************** You received this email because you have purchased one or more tickets and |
youhave chosen to receive them on the TIXNGO mobile application. |
5 | Email sent |
to recipient when ticket transfer to Known account |
- Triggered when a Spectator transfers a ticket to another
Spectator (registered in the system) - Triggered as the same time as the Transfer.
(single email for bulk tickets) | email.information.bulk.approval.subject | $$app.name$$ - |
You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$ |
($$sender.email$$) | TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com) |
email.information.bulk.approval.body | Dear Sir or Madam, |
We are pleased to inform you that $$sender.name$$ ($$sender.email$$) has transferred you |
$$ticket.quantity$$ mobile |
To download it and to be able to use it, please follow the instructions below:
tickets for the following events:
Thank you, | Dear Sir or Madam, We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events: We look forward to seeing you:
|
|
Thank you,
The TIXNGO Team
https://www.tixngo.io
Event | $$event.name$$ |
Ticket ID | $$ticket.id$$ |
Email Address | $$spectator.email$$ |
**********************************************
You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.
Dear Sir or Madam,
Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
To download it and to be able to use it, please follow the instructions below:
- Using your mobile phone, click HERE to download the TIXNGO mobile app
- Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
- After your registration, your tickets will appear on your TIXNGO mobile app
Thank you, | ||||
6 | Email sent at ticket transfer cancel
| email.information.cancel.subject | $$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled. | TIXNGO - Event A - Mobile ticket transfer cancelled. |
email.information.cancel.body | Dear Sir or Madam, $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$ Thank you,
|
|
|
|
**********************************************
You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.
Email sent at ticket transfer cancel
- Triggered when a Spectator cancels a ticket Transfer he
previously transferred to someone else. - Triggered as the same time as the Cancellation.
- For automatically canceled: Triggered when the time in Admin tool >> Organizer settings >> Amount of time (hour) after which the pending transfers... has been reached.
| Dear Sir or Madam, Moda Yoki has cancelled the transfer of the mobile ticket for Event A Thank you,
| |||||||
email.information.automaticallycancel.recipient.subject | $$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled. | TIXNGO - Event A - Mobile ticket transfer cancelled. | ||||||
email.information.automaticallycancel. |
recipient.body | Dear Sir or Madam, $$spectator.name$$ has cancelled the transfer of the mobile ticket |
for $$event.name$$ Thank you, The TIXNGO Team Ticket Details
| Dear Sir or Madam, |
User B has cancelled the transfer of the mobile ticket for Event A Thank you,
| ||||||
email.information.automaticallycancel. |
sender.subject | $$app.name$$ - Your ticket transfer for $$event.name$$ |
is canceled | TIXNGO - |
Your ticket transfer |
for Event A is canceled |
email.information.automaticallycancel. |
sender.body | Dear Sir or Madam, |
Please be informed that the transfer of the |
ticket |
$$ |
Thank you,
The TIXNGO Team
https://www.tixngo.ioid$$ was canceled, because $$ticket.approval.cancel.delay$$ hours have passed without any response from recipients.
|
|
$$ticket.details.main$$ | Dear Sir or Madam, |
Please be informed that the transfer of the |
Thank you,
The TIXNGO Team
https://www.tixngo.io
Ticket Details
Event | Event A |
Ticket ID | 20210630 |
Email Address | user-a@yopmail.com |
ticket E0000001 was canceled, because 5 hours have passed without any response from recipients.
| ||||||||||||||||||
7 | Email sent to recipient when ticket transfer cancel by sender (single email for bulk tickets) | email.information.bulk.cancel.subject | $$app.name$$ |
- $$sender.email$$ has cancelled the sending of $$ticket.quantity$$ mobile tickets | TIXNGO - Moda Yoki (moda.yoki@yopmail.com) has cancelled the sending of 15 mobile tickets |
email.information. |
bulk. |
cancel.body | Dear Sir or Madam, |
|
Ticket Details
Event | $$event.name$$ |
Event date | $$event.date$$ |
Ticket Id | $$ticket.id$$ |
$$ticket.quantity$$ mobile tickets to you as following:
| Dear Sir or Madam, |
Ticket Details
moda.yoki@yopmail.comhas cancelled the transfer of 15 mobile tickets to you as following: Thank you, |
8 | Ticket sent as reminder (User did not sign-up yet)
| email.reminder.subject | Reminder - TIXNGO - $$event.name$$ - Mobile ticket(s) available. | Reminder - TIXNGO - Event A - Mobile ticket(s) available. | ||||||||||
email.reminder.body | Dear Sir or Madam, Thank you for choosing TIXNGO.
We look forward to seeing you during "$$event.name$$" event. Thank you,
********************************************** You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application. | Dear Sir or Madam, Thank you for choosing TIXNGO.
We look forward to seeing you during "Event A" event. Thank you, Ticket Details
******************************** |
You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.
Triggered when an Organizer deletes a ticket that
belongs to a Spectator
************** You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application. | ||||
9 | Email sent at ticket deletion
| email.delete.subject | $$app.name$$ - Your ticket(s) was deleted | TIXNGO - Your ticket(s) was deleted |
email.delete.body | Hello, | Hello, Your ticket was deleted. The TIXNGO Team [ticket id : 20210630] | ||
10 | Email sent at ticket transfer delivered (to Sender)
|
Your ticket was deleted.
The TIXNGO Team
[ticket id : $$ticket.id$$]
Hello,
Your ticket was deleted.
The TIXNGO Team
[ticket id : 20210630]
- Triggered when the recipient opens the app and finalize
the transfer. - Triggered as the same time as the Transfer finalizes.
| email.sent.subject | $$app.name$$ - Your ticket(s) was delivered | TIXNGO - Your ticket(s) was delivered to original ticket owner |
email.sent.body | Dear Sir or Madam! | Dear Sir or Madam! Please be informed that the ticket below were successfully delivered: The person who received ticket (User A, user-a@yopmail.com) Match Event A and date of the match (2023-05-31 07:25:00) Ticket and seating details: - Ticket Id: 20210630 - Block: 1 | |
11 | Email sent to sender when ticket transfer delivered successfully (single email for bulk tickets) | email.sent.sender.bulk.subject | $$app.name$$ - Your |
mobile ticket(s) have been successfully delivered to $$receiver.name$$ ($$receiver.email$$) | TIXNGO - Your mobile ticket(s) |
have been successfully delivered to User A (user-a@yopmail.com) | |
email.sent.sender.bulk.body | Dear Sir or Madam |
, |
The person who received tickets: $$spectator
$$ticket.quantity$$ mobile tickets have been successfully delivered to $$receiver.name$$ ( |
$$receiver.email$$) |
Ticket details:
- Ticket Id: $$ticket.id$$
$$ticket.details.main$$
| Dear Sir or Madam! Please be informed that |
The person who received ticket (User A,8
15 mobile tickets have been successfully delivered to User A (user-a@yopmail.com) |
Ticket and seating details:
- Ticket Id: 20210630
- Block: 1
Thank you, | ||||
12 | Email sent to spectator when he or she is using pin code to login
| email.account.activation.noticket.subject | Your registration code $$spectator.invitCode$$ | Your registration code 215391 |
email.account.activation.noticket.body | Registration code | Registration code sample@tixngo.io 215391 Hello, Thank you for downloading the TIXNGO Tickets App. Currently, there are no tickets associated to this e-mail address. Double check your e-mail address Please check you are using the same e-mail address which you used to purchase your tickets. Yours sincerely, TIXNGO Team |
13 | Email sent to spectator when he or she is using pin code to login
| email.account.activation.subject | Your registration code $$spectator.invitCode$$ | Your registration code 542214 |
email.account.activation.body | Registration code $$spectator.email$$ $$spectator.invitCode$$ Enter $$spectator.invitCode$$ on the App followed by your personal details to see your tickets. Yours sincerely, $$organizer.name$$ | Registration code sample@tixngo.io 542214 Enter 542214 on the App followed by your personal details to see your tickets. Yours sincerely, TIXNGO Team |
14 | Notification sent at ticket injection | notification.inject.title | New Ticket | |
notification.inject.content | You received a ticket for "$$event.name$$" |
15 | Notification sent at ticket transfer (to Sender) | notification.sent.title | Ticket Sent | |
notification.sent.content | Your ticket was successfully transferred to $$spectator.name$$ |
16 | Notification sent at ticket transfer (to Recipient) | notification.received.title | New Ticket Received | |
notification.received.content | You received a ticket from $$spectator.name$$ to attend "$$event.name$$" event. |
17 | Notification sent at ticket deletion | notification.deleted.title | Ticket deleted | |
notification.deleted.content | A ticket for $$event.name$$ has been deleted |
18 | Notification sent at ticket activation | notification.activated.title | Ticket activated | |
notification.activated.content | A ticket for $$event.name$$ has been activated |
19 | Notification sent at transfer accepted (to Sender) | notification.acknowledge.accepted.title | Ticket Transfer Accepted | |
notification.acknowledge.accepted.content | The ticket's transfer for $$event.name$$ was accepted by $$spectator.name$$ |
20 | Notification sent at transfer rejected (to Sender) | notification.acknowledge.rejected.title | Ticket Transfer Rejected | |
notification.acknowledge.rejected.content | The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$ |
21 | Notification sent at ticket update (ex: update event info) | notification.update.ticket.title | Ticket | |
notification.update.ticket.content | Your ticket for $$event.name$$ was updated |
21 | Notification sent at ticket transfer cancelation (to Recipient) | notification.cancel.title | Ticket Transfer Cancelled | |
notification.cancel.content | The transfer for a ticket for $$event.name$$ was cancelled |
23 | Notification sent at mobile app logout:
| notification.logout.title | TIXNGO | |
notification.logout.content | You have been successfully logged out. |
24 | Notification to initiate logout of session:
| notification.logout.force.title | TIXNGO | |
notification.logout.force.content | You have logged in with another device. |
25 | Notification at ticket transfer has been auto canceled | notification.information.automaticallycancel.title | Ticket is canceled | |
notification.information.automaticallycancel.content | Your ticket transfer for $$event.name$$ is canceled |
26 | Push Notifications at delete resale pending
| notification.deleted.resale-pending.title | Ticket available for resale | |
notification.deleted.resale-pending.content | The ticket for $$event.name$$ is now available for resale |
27 | Push Notifications at delete resale cancelled
| notification.deleted.resale-cancelled.title | Ticket deleted | |
notification.deleted.resale-cancelled.content | A ticket for $$event.name$$ has been deleted |
28 | Push Notifications at delete resold
| notification.deleted.resold.title | Ticket deleted | |
notification.deleted.resold.content | A ticket for $$event.name$$ has been deleted | |||
Non-editable email template: (only available by configuration by TIXNGO team)
...