New features
This is a SecuTix major release. The list of features delivered is available here: SecuTix 360° Gabelhorn V2 release notes
Bug fixes
[STX-
91781] It is not possible to delete a seat from the seat map editor, due to a technical error
[STX-91764] Turnstiles are systematically out of order when installing a new release in produciton
[STX-
86905]
Multi-million amounts are not handled correctly in SecuTix, generating errors during purchases
[STX-
90267] In some specific cases, the availabilities are wrongly calculated and exceed the available quotas
[STX-
89839] The total amount calculation in invoices is in some cases wrong
[STX-
89771] Uploading seat maps using physical configuration screens, randomly moves graphical elements out of position
[STX-
89772] seatmap editor: rotating text does not work and creates the text twice
[STX-
Clarification process could start already just the screenshot are missing and a discussion with SGB to validate that only the 2 following fields are needed :
merchant id
SHA key
[STX-86984] Timezone management: Sales period & profiles
let's start the clarification
[STX-86981] More flexibility in the allowed payment methods on Ticket Shop
[STX-86982] More flexibility in the allowed payment methods on Back Office
[STX-87822] Alligatorticket - Add PSP identifier in fiscal seal
[STX-87499] Export data cleansing file in Risk.Ident friendly format (3 separate files)
[STX-87238] View reports directly in producer space
- [marketplace, producer, producerspace]
[STX-87239] Split payment - producer/distributor - Storage of payment details in EPC
[STX-87112] Automatic self-payment of VAT from the ticketshop
[STX-87086] Group tickets on A4 paper
[STX-87091] Export all products and performances with their state
[STX-87088] Two sided tickets
[STX-87087] Secure A4 document
[STX-87092] Datatrans full redirect - base API functions CAPTURE / REFUND / CANCEL AUTHORIZATION
[STX-87890] Ingenico NPS - SafetyPay payment method [Finalization]
[STX-87835] Plugin extension to support integrated payment (ticketshop post) -[REVIEW OK]
[STX-87834] Extend plugin with Sofort support (redirect) - [NO COMMIT]
[STX-87800] Real Madrid - Barcode and TIXnGO export adaptations
[STX-87536] Setup special comfort variable "_prodnum" - Finalization and correction
[STX-87500] Self-payment of VAT for selected countries at Euro2020 (in backoffice)
[STX-87379] Quick purchase
[STX-87378] Print tickets on Mobile TPE
[STX-87377] Pay on mobile TPE
[STX-87213] Provide detailed status information to institutional web site
[STX-87096] Event alert - Registration
[STX-87095] Barcode for distributors
Marketplace barcode suitable for a very large number of products
[STX-87093] Import a file from my bank with all registered payments
Prepayment: the buyer pays his tickets per bank transfer (outside of SecuTix) and gets his ticket once the the institution has been informed about his payment
[STX-87068] Add new domains: Ticket status and Ticket transactions
[STX-87895] Pledge integration
New partner : Pledg.co is entering SecuTix's partner eco-system allowing you to propose split payment to your contacts. Read more about Pledg.co : https://www.pledg.co/
[partner, payment]
[STX-87381] Change language on storefront page
[STX-87380] One plain price (single entry products)
[STX-86962] Pay online by Direct Debit (Bottomline)
Your fans can now pay with Direct Debit online thanks to the Bottomline integration.
[Direct_Debit, bottomline, online, payment]
[STX-91516] Extend "Send PDF invoice" for Italian authorities (continue.)
[STX-90292] Configurable group ticket layout
[STX-90057] Import a file from my bank with all registered payments [Finalization]
[STX-89499] Add missing promocodes
[STX-90257] Handle 1-step payment with Ingenico NPS [REVIEW OK]
[STX-90217] Promocodes as a service
[STX-90215] Guest Checkout with postal address
[STX-90030] New promocodes
[STX-89531] Risk.Ident - third version of lottery export data for cleansing
[STX-90411] NESTLE: add a button on BO screen to open cash desk
You now open the cashdesk drawer with just one click.
[box-office, caskdesk]
[STX-91015] Run a Season ticket/membership renewal batch with an existing DD mandate
Renew season ticket and membership through a batch with Bottomline Direct Debit by re-using the existing mandate.
[Season-ticket-renewal, bottomline, directdebit, membership, seasonticket]
[STX-90593] Extend "Send PDF invoice" for Italian authorities (not done)
[STX-89387] Request validation after VAT is removed should work
[STX-89010] New payment method codes and logos
[STX-89247] Invalid first name / last name from Gigya - correct handling in Lottery
[STX-89248] Invalid first name / last name from Gigya - correct handling in Ticketshop
[STX-89036] Extension to SSO and generic implementation of Oauth
[STX-88940] Improve the overall mass printing experience on the distribution portal
[STX-88556] Automate color ticket export (part 2)
[STX-88555] Automate color ticket export (part 1)
[STX-88296] TIXnGO - Add configurability (simple) for the injection to control fields and labels
[STX-88232] Alipay - Second wallet integration
[STX-88230] See the EURO lottery applications taken by Alipay
[STX-88231] As a Chinese customer, I can view the UEFA LMS portals
[STX-88181] New Plugin : export contacts to Cognito system
[STX-87994] Allow ticket manipulation on on-site screen based on operators access rights of sites
[STX-87978] CLONE - [Backend] Update seat information of tickets already distributed
[STX-85056] Promoter configured event - part 3 (other data)
[STX-85889] BluePay PSP integration [review ok]
[STX-88554] Display all prices including simple charges (part 1)
[STX-86963] New membership renewal batch
Renew season ticket and membership through a batch with Bottomline Direct Debit by re-using the existing mandate.
[Season-ticket-renewal, bottomline, directdebit, membership, seasonticket]
[STX-86961] Setup a Bottomline payment method and use it in BO
Offer Direct Debit payment in UK to your customers thanks to the Bottomline integration while simplifying your operations as the process is full digitalized.
[Direct_Debit, bottomline, payment]
[STX-87070] Collection screen with advanced filtering, including multi-venue
[STX-87074] Allow QueryParam to hide header/footer/logout in the embedded view of the lottery
[STX-87069] Sub categories of invalidation reasons
[STX-87843] External rate validation with journals LaNacion, Clarin through WS
[STX-87498] BO: the shipping address / delivery contact are shown with their value
Contact/relay/structure names are displayed in the box-office address fields to be consistent with the address printed on documents.
[box-office]
[STX-87497] Original SellTo country linked to an existing file not effected by editions
[STX-87090] Filtering in calendar widget
[STX-87089] Tour in Calendar Widget
[STX-87636] Optimizations
[STX-87260] Import SBB stops part 1
Managing transport stops is much simpler and faster from now. You can directly link transport stops at product level.
[transport-stops]
[STX-87261] Adapt the Catalog API
Support of transport stops export in CatalogService attached to products
[api, publicAPI, transport-stops]
[STX-87214] Eventalert - Send alerts
[STX-87197] Multi-currency: setup rates tables for additional currencies of the current organization
[STX-87094] View the revenues as tour promoter
[STX-87101] Display performance detail from file detail
[STX-87066] Deactivate the insert mode from the phone field
[STX-87048] Support new model of TPE ICT 220/250 + IPP 310
[STX-87897] Multi-currency - Prevent cross currency operations in box office
Please refer to the Spec of STX-
[STX-87215] Double opt-in - user profile
[STX-87217] Secutix usage interface
[STX-87218] Other interfaces
[STX-87201] Configure different sales breach fees for manual order cancellation operations
[STX-86987] Shipment mode per product - sales channel setup and printer interface adaptation
[STX-86790] As an operator, I can define organization variable associated to an organization
[STX-86959] Importing an xml file listing all the payment done through BVR
[STX-90123] Ticket preview
[STX-89969] RiskIdent snippet ID update LOTTERY
[STX-88292] EFSTA setup for France
[STX-88294] Config Slimpay ODL
[STX-85334] Create tools to automate handling git branch
[STX-87065] Link files for seating-Backend
[STX-87199] Multi-currency: purchase ticket with the currency of the point of sale (ticket shop)
[STX-87198] Multi-currency: sell on a point of sales tickets in a specific currency (box office)
[STX-87202] Set a refund fee for conditional matches as % with min and max values per refund order
[STX-87263] Import SBB stops part 2
Support the new format of Stammdaten xml of SBB.
[interface, stops]
[STX-87825] Timezone management: Batch scheduling time
Finalize the timezone management in SecuTix.
[STX-86995] Identity card (DNI) validation
[STX-87204] Select seat categories that are conditional to other seat categories (ticket shop) and have into account the proportional condition
[STX-91704] Implement support of Canadian dollars [REVIEW OK]
[STX-87203] Setup Adobe Dynamics in lottery
Bug fixes
[STX-91781] Cannot delete a seat from the seat map, due to a technical error
[STX-91764] Turnstiles are systematically out of order when installing a new release in produciton
[STX-86905] Multi-million amounts are not handled correctly in SecuTix, generating errors during purchases
[STX-90299] Adapt to MyTicket bankfile
[STX-90267] The Availability is double the quota
[STX-90199] TS not available
[STX-89896] P15 Lottery - No redirection to Netacea Fun Captcha when first time access or using deep link
[STX-89839] Wrong Total amount calculation in an invoice
[STX-89771] Uploading seat maps into physical confuguration randomly moves graphical elements out of position
[STX-89772] seatmap editor: rotating text is KO and creates text twice
[STX-89591] In tickets template editor, text label with orientation value 90 are not being displayed
[STX-89468] Technical error while launching season ticket renewal batch
[STX-90262] Ogone issue - authentifcation signature refused [REVIEW OK]
[STX-90265] EFC - Unable to register contact with address with SSO System
[STX-90119] In ticket shop when picking area/seat in the seat map, full unnumbered areas aren't disabled for picking
[STX-89943] Lottery errors on Gigya login with invalid Gigya cookie
[STX-89541] Printer Evolis - Impossible to use Monochrome ribbon with RFID implementation
[STX-89756] In the seat map editor, the modification of seat/row distance reset the seat numbering order
[STX-90339] SLOT16 / All customers: slowness and technical error due to applicative OOM
[STX-91353] CLONE - In the seat map of box office, when picking rates, the list does not show all rates that are available
[STX-90446] An error occured during the generation of an invoice document
[STX-90444] The invoice screen doesn't show the exchange orders with no payment associated
[STX-91384] Can't buy a spcecific visit pass on the ticketshop
[STX-91235] In the seat map of box office, when picking rates, the list does not show all rates that are available
[STX-89397] Impossible to pay for options on ticket shop
[STX-89265] An error prevent to display contact information screen for some contacts
[STX-89090] Some order done through the AVET interface are failing, the orders remain in "in progress" state
[STX-89076] Export tickets to PDF: Printing order of tickets inside shipment should be based on cultural contact
[STX-88964] Regenerating the seat map on both seat map editors leads to have incoherency on cosmetics
[STX-88920] RFID external interface to link badge is not working
[STX-88831] Fees on a package are not applied in the box office
[STX-88719] Unsubscribe link does not work from emails generated in SAM
[STX-88720] The time to load package line in the box office is long
[STX-88686] Print tickets batch takes a lot of time to be executed
[STX-88654] Print tickets batch takes a lot of time to be executed
[STX-88629] Vending machines receipt printers cannot be detected correctly anymore, blocking sales
[STX-88620] Accounting and revenue management reports are wrong for new seasons
[STX-88564] Payment screen is not displayed if the payment provider is not Ogone
[STX-88559] Firehose interface error prevents sales in box office when the feature is enabled
[STX-88552] Transport product does not work correctly in a package containing non dated pass
[STX-88318] Season ticket holders transfer batch does not execute correctly due to a technical error
[STX-88085] External access control : impossible to export any white list
[STX-87981] Loading the seat map selection screen in ticket shop fails when too many non-numbered areas are present
[STX-92004] SAML SSO does NOT work anymore
[STX-87133] Report "Partner letter" is not accessible
[STX-91935] Season ticket prints badge with empty labels for block, row and seat
[STX-91814] SCUP19 PP15 (PITCH) - If switch to PAPER ticket with invalidation reason "Reseating" + new inject the ticket is sent to original owner
[STX-89423] IngenicoNPS payment integration fails due to incorrect language parameter sent for the requests - [REVIEW OK]
[STX-89405] RiskIdent snippet ID update
[STX-87259] UEFA pp15 - Threshold alert is not taken in to account for bundles
[STX-87084] Slow Recency indicator calculation on ONP
[STX-86396] Increase in double debits from credit card payments and slowness when using contactless payments
[STX-89653] Add new promocodes on Ticketshop - [REVIEW OK]
[STX-89729] Do not block the lottery contact synchronization to back office when lottery contacts need merging.
[STX-90129] Gigya login on ticketshop - special cases to improve
[STX-89984] Transaction control screen doesn't work
[STX-89851] Adapt Otipass interface for PMP to support several service ID
[STX-89628] An error is raised during the batch that send invoice copy
[STX-91454] SaferPay JSON: Map XK to RS [REVIEW OK]
[STX-91260] The old PDAs don't correctly support the new barcode formats
[STX-91251] Create pending account invoice is stuck by loading steps
[STX-91140] Impossible to save the seapmap in the new editor if adding new blocks/new seats
[STX-91270] Filtering by matches/performance is ineffective when using access control web service
[STX-90944] The interface Send copy PDF invoices filter should filter by generation_date and not by by printing_date
[STX-91359] The file search box on the top of Secutix backend cannot be used when there is a public screen configured
[STX-91145] Add URL to retrieve tickets if internet user has checked out as a guest
[STX-91277] Turnstiles are systematically out of order when installing a new release in produciton
[STX-90971] [ONP] - transactions control is down on the bornes
[STX-90459] frequent getCatalog fills archivelogs
[STX-90357] Export cleansing new format > Wrong value of paymentType column.
[STX-89357] Impossible to sell options for not numbered areas due to a technical error
[STX-89356] [PP15] On-site screen > Case sensitive emails issue
[STX-89333] Impossible to download tickets in distribution portal due to an error
[STX-89032] During the resale process, the refunded contact is wrong
[STX-89170] UELF & UNLF PROD (PITCH) - Onsite support screen / make sure the Mobile ticket search is always open
[STX-89116] Incoherent data model for HOSP_ROOM table in the Datamart
[STX-89216] UELF & UNLF PROD (PITCH) - Onsite support screen / cannot re-printed Mobile ticket(s) already "activated"
[STX-89173] UELF LIVE (PITCH) - On-site support / Mobile Ticket date - time overwritten if ticket / kept
[STX-88973] PERF15 Split shipment batch - Shipment mode is not changed, filter KO after seating on TG, batch size ignored, not all shipment processed
89591] In ticket template editor, text label with orientation value 90° are not being displayed
[STX-89468] A technical error occurs when launching season ticket renewal batch
[STX-90262] Authentifcation signature refused due to an error in Ogone
[STX-90265] It is not possible to register contacts with address using the SSO
[STX-90119] In ticket shop when picking area/seat in the seat map, full unnumbered areas are not disabled for picking
[STX-89541] Printer Evolis: impossible to use monochrome ribbon with RFID
[STX-89756] In the seat map editor, the modification of seat/row distance reset the seat numbering order
[STX-91353] In the seat map of box office, when picking rates, the list does not show all rates that are available
[STX-90446] In some cases the generation of invoices fails due to an error
[STX-90444] The invoice screen does not show the exchange orders with no payment associated
[STX-91235] In the seat map of box office, when picking rates, the list does not show all rates that are available
[STX-89397] In some cases, it is not possible to pay for options in ticket shop
[STX-89265] An error prevents the display of contact information screen for some contacts
[STX-89090] Some order done through the AVET interface are failing, and the orders remain in "in progress" state
[STX-89076] Export tickets to PDF: printing order of tickets inside shipment should be based on cultural contact
[STX-88964] Regenerating the seat map in both seat map editors leads to have incoherencies on cosmetics items
[STX-88920] RFID external interface to link badges is not working
[STX-88831] Fees on a package are not applied in the box office
[STX-88719] Unsubscribe link does not work from emails generated in SAM
[STX-88720] The time to load package lines in the box office is too long
[STX-88686] "Print tickets" batch takes a lot of time to be executed
[STX-88629] Vending machines receipt printers cannot be detected correctly anymore, blocking sales
[STX-88620] Accounting and revenue management reports are wrong for new seasons
[STX-88564] Payment screen is not displayed if the payment provider is not Ogone
[STX-88559] Firehose interface error prevents sales in box office when the feature is enabled
[STX-88552] Transport product does not work correctly in a package containing non dated pass
[STX-88318] Season ticket holders transfer batch does not execute correctly due to a technical error
[STX-88085] External access control: is is not possible to export any white list
[STX-87981] Loading the seat map selection screen in ticket shop fails when too many non-numbered areas are present
[STX-87133] Report "Partner letter" is not accessible
[STX-91935] Season tickets printed on badges contain empty labels for block, row and seat
[STX-89423] IngenicoNPS payment integration fails due to incorrect language parameter sent for the requests
[STX-87084] Slow Recency indicator calculation is not working correctly
[STX-86396] Increase in double debits from credit card payments and slowness when using contactless payments
[STX-89729] Do not block the lottery contact synchronization to back office when lottery contacts need merging.
[STX-89984] Transaction control screen is not working correctly
[STX-89628] An error is raised when executing the batch that send invoice copies
[STX-91260] The old PDAs don't correctly support the new barcode formats
[STX-91251] Create pending account invoice does not work, and the screens remains in loading state forever
[STX-91140] Is is not possible to save a seat map in the new editor when adding new blocks/new seats
[STX-91270] Filtering by matches/performance is ineffective when using access control web services
[STX-90944] The interface filter for the feature "send copy PDF invoices" should filter by generation date and not by by printing date
[STX-91359] The file search box of the back office cannot be used when there is a public screen configured
[STX-91277] Turnstiles are systematically out of order when installing a new release in produciton
[STX-89357] Impossible to sell options for not numbered areas due to a technical error
[STX-89333] Impossible to download tickets in distribution portal, due to an error
[STX-89032] During the resale process, the refund contact selected is wrong
[STX-89216] Onsite support screen: it is not possible to re-printe mobile ticket(s) already "activated"
[STX-88948] Access control is not working properly with Sportdata integration
[STX-88571] Double quotes in visit pass internal
names is blocking the display of the calendar
[STX-88497] In some particular configurations, it is not possible to buy a fixed price season ticket from the ticket shop
[STX-88480] B2B customers cannot pay by credit card
in ticket shop with installments handled by Saferpay
[STX-88468] The seat map displayed
in the ticket shop is not correct
[STX-88359] The time to load package line in the box office is long (part 1)
[STX-88532] UEFA Lottery Contact Synchronization is really slow
(issue with the overlay)
[STX-88026] Impossible to validate options for multi-season season tickets
[STX-
91699] The seat text color is not kept when printing the seatmap
[STX-91665] Impossible to display physical area screen for configuration without
seat map
[STX-91639]
It is not possible to delete seats from the
seat map editor
[STX-91727] In the seatmap editor, adding seats in a row use the default seat quality instead of the selected one
[STX-91680] Impossible to resale tickets with subscriber tariff
[STX-91684] Missing audit log related to the association of sales channel and event charge table
[STX-91749] Batch "Transfer of season ticket holders" fails if there is "handed at bo" shipment without a delivery contact
[STX-89411]
Is is not possible to open sales calendar of sales channel
[STX-89383]
In some cases the ticket shipment does not have an address associated
[STX-89374] Qualified guide cannot be assigned to a visit group
[STX-89343] Impossible to print documents if file remark contains the character "<"
[STX-89322] Removing tickets from blockchain batch is deleting tickets also from different organizations and seasons
[STX-89313]
REST API creates non-valid relays
[STX-89295] Access control does not accept tickets belonging to a season ticket when the performance date is postponed of more than two weeks
[STX-89428] The order of performances are not the same between "Season ticket conditions" page and "Control" page
[STX-89427] The province "La Rioja" is not available in the contact creation fields, but the capital "Logroño" is displayed at its place
[STX-89403]
BVR payment interface raises an error for files containing a package
[STX-89401]
A random 405 error is shown in the ticket shop during order validation in some sporadic cases
[STX-89362] Comfort variable description
does not support JSON
[STX-89324] When paying with TPE in
box office, a message indicates the transaction as refused even when it is accepted
[STX-
89303] The ticket state is shown incorrectly in some specific reports
[STX-89301] When adding new theme for a visit pass, a blue message preventing theme deletion is displayed despite no deletion is done
[STX-89289]
In some cases the available quantity of and advantage is increasing and is above the quota
[STX-89278] When multiple documents are configured, the system does not select correctly the one assigned to a particular sales channel
[STX-87792] Ticket
shop header background color is not applying for the landing page
[STX-87784] Cancellation overheads should have a positive amount when exchanging orders
[STX-87773] Some translations in German are wrong
[STX-87769] The on-site support menu, on the sale context, should be disabled by default
[STX-87750] Group remark is duplicated when purchasing/exchanging visit pass
[STX-87748] Privacy policy agreement URL in Ticket shop is hidden behind the Acceptance button on mobile
[STX-87656] It is possible to configure invalid colors for the ticket shop light customization, leading to a broken theme
[STX-87626] Email template names in SAM are not sorted by alphabetical order
[STX-
87529] The batch for computing campaign return of investment fails systematically
[STX-87434] Lottery reservation reintegrations are blocked in state "in reintegration"
[STX-87404] Season tickets with performances that belong to different topics are not displayed correctly in the ticket shop
[STX-87387] External description of the performance does not override the event description in ticketshop landing page
[STX-87294] Impossible to create a scheduled run of the "removal/anonymisation of inactive contacts" batch
[STX-87926] Special characters in tarif names break some
ticket shop pages
[STX-
87885] It is not possible to open multiple SAM email
templates at once
[STX-87845]
It is impossible to configure the access control for new institutions
[STX-87847] Wrong salutation is displayed in documents
when the customer name contains a "-": the first letter is not correctly displayed as upper case
[STX
-
87805] The minimum price displayed for some timeslots is not correct in the ticket shop
[STX-87797] SAP interface not working in case of packages: face value if not correctly computed
[STX-87793] The accompanying letter is not generating correctly in case of multi currency
[STX-87795]
Point of sales url map is missing from export of letter documents
[STX-87722] Operator cannot login due to local storage of
Firefox being corrupted
[STX-87704] SAM criteria using "centralised contact criteria" operator result in technical errors
[STX-87682] Error executing batch to compute metrics for emails campaigns due to large tracker links
[STX-87559] "Buy" button layout is broken in the ticket shop landing page when using Internet Explorer 11
[STX-87542] It is impossible to duplicate email templates from SAM when SecuTix is used with
Spanish language, due to an error
[STX-87541] An error occurs in the inter-institution interface when executing an importation of catalog from another institution
[STX-87543] The accompanying letter attaching the file summary is not generating correctly
[STX-87309] Sold-out seat categories are displayed in the ticket shop selection pages for championship season tickets
[STX-87277] Setting up export to generate a CSV file configuration does not work
[STX-87275]
When sending a PDF
copy of invoices through batch, the email fails to send because attachments are too big
[STX-87178] In SAM, the "Volume that will be sent" field is wrongly calculated and displays negative numbers
[STX-87949] Co-abonné : default family name is cut in placeholder
[STX-87887] Ticket shop in flash mode does not display match and competition details
[STX-
87743] The customer account page in the ticket shop is not displayed correctly in Iphone 7
[STX-87742]
Users can download tickets in distribution ticket pages even when the corresponding parameter
is
disabled
[STX-87738] Technical error when generating order receipts for reservation/reservation cancellation operations
[STX-87693] Error computing metrics for email campaigns in SAM: ROI is always zero
[STX-87590] It is not possible to finish an order when the customer has a special character in his name
[STX-87501] It is not possible to delete the complement name of an event due to a technical error
[STX-87502] Missing translations of a label in rate table breakdown configuration screen
[STX-87485] Email preview not working for SAM campaigns
[STX-87262] Seat map does not display correctly when the window size or position is changed
[STX-87228] Questionnaire answers are not stored correctly in some cases
[STX-87163] New expiration date of credit
cards is not
stored correctly, making alias fail
[STX-87166] Inconsistent result of report "Product Followup" between grouping filters
[STX-87162] If a package contains non-dated pass with validity end date equal to current date, then it is not displayable in the box-office
[STX-87067] Assigning new blocks to existing seats generates a display issue
[STX-87001] Special characters in credit card name is blocking the
order
[STX-87954] Boxoffice
: currency is not displayed in the file
when it is paid with a currency that is different from the organization's one
[STX-87921] Contact
cannot see advantage
linked to many campaigns
[STX-87914] Configuration for Button text color in Internet theme do not apply for "Add to
cart" button in
ticket shop
[STX-87850]
A technical error is raised when opening waiting account history for big
resellers
[STX-87584] Incorrect results when searching contacts by seat categories in SAM targets
[STX-
87561] Images are not displayed correctly in SAM email preview
[STX-87382] The TIXnGO inject batch fails due to errors in generating barcodes
[STX-87289] Lottery dashboard
: winner and paid columns always display zero values
[STX-87233] The execution of "Export file treasury" batch fails due to a technical error
[STX-87009] There is a mismatch between the amounts computed for composed products and product compositions leading to reporting errors
[STX-86455] Inconsistent data between report "Product Revenue" and "List of Sales"
[STX-86927] Payment cancellation does not re-open
orders correctly, when using single-access codes
[STX-86867] Contacts that were deleted (closed accounts) on
SecuTix are still considered in the lottery synchronization batches, causing errors
[STX-86865] Optimal selection is discarded after inserting remarks in physical configuration
[STX-86805]
The membership pictograph is displayed incorrectly
in the "Sales reservation" screen
[STX-
[STX-86923] Exception when openning PoS of B2P
86644] Optimal selection issue due to different row label format within the same block
[STX-86419] Wrong credit card type payment method displayed
in ticket shop when there are multiple credit card payment methods set
for the point of sales
[STX-86300]
Cancelled tickets
are still accepted by access control
[STX-91545]
Technical error
when executing batch "anonymisation
of inactive contacts"
[STX-91522]
In the
ticket shop, the use of a single code advantage with quantity higher than one leads to an incomprehensible error
[STX-91485] Timezone issue when logging user action in the operator action screen
[STX-91549]
In the
ticket shop, selectable seats should not be displayed at top zoom level
of the
seat map
[STX-91552] Stadaccess: cancellation is not working
[STX-91498] When creating a new organization for CO customer, only ES can be chosen as country
for badges
[STX-90147] Technical error when registering the accounting interface mapping on an event
[STX-90026] A Spanish translation is wrong in a batch execution log
[STX-90011] An error is raised in the box office if the number of payment is not
sufficient to enable the "other payment" button
[STX-89904]
GIGYA login redirects to wrong ticket shop login page
[STX-89870] Adding a new address for a contact who has already a shipment
, raises an error
[STX-89804] Refresh time for visit pass
timeslots in list view mode is too long
[STX-89650]
Is is not possible to refund orders partially
[STX-89517] An error occurs
when printing
invoices, in some specific cases
[STX-89520] Reprinting to e-tickets should not require right "
cart management, sale" in back office
[STX-89486]
It is not possible to validate the documents from "validation
type"
[STX-89483]
"From
" translation to French is not correct in the ticket shop landing page
[STX-90296] Wrong availability gauge when refunding a blocked seat
[STX-90294] Match
numbers are not accessbile in SAM
[STX-90263]
An incorrect error message
is displayed when contacts have exceeded the maximum allowed tickets number in ticket shop
[STX-90243] Select the best seat automatically for non-numbered
areas is not working
as expected
[STX-90245] Internal name of blocks are deleted when a file is added to the physical configuration
[STX-90212] Old
lottery contacts are not synchronized correctly to SecuTix to backend due to illegal characters
[STX-90192] Unable to reuse existing email for "Friends & Family
" contact in ticket shop
[STX-90174] In Lottery portal, when applying for tickets, a validation error message displays for birth date
[STX-90106]
Is is not possible to remove a logical configuration
[STX-90054] The
ticket shop catalog is taking too long to update for large institutions
[STX-90022] Some labels are displayed wrongly in EU Basque language
[STX-89945] In the box office, the calendar raises errors when the operator have reading rights only
[STX-89949] Name add-
ons of
performances are not displayed in the ticket shop
[STX-89923] During a payment with card, the first name, last name and email should be provided to the payment service provider
[STX-89811] An error
occurs when
users try to access old
tickets
[STX-89814] Access control synchronization
does not invalidate canceled or
reprinted tickets
[STX-89782] Successful credit card payment in a multiple payment are considered as failed by SecuTix
[STX-89747] Documents do not display correct value for file state when they
are partially settled or cancelled
[STX-89637] TIXnGO interface
: SecuTix
sends the "event start time" instead of the "gate opening time"
[STX-89634]
Onsite screen: transfer to thermal tickets throws
"multiple contact
" error when there are invalidated tickets or multiple contacts
[STX-89632] Refund batch is blocked when there is a Premium Credit payment as it
does not contain identification
[STX-89616] Missing
German translation in the execution logs of an external interface
[STX-89526] SAP interface:
retrieve payments function
does not work correctly with credit note
payments
[STX-89527]
Lottery mouse-over on
buttons does not show the same text as
the label
[STX-89508] Impossible to upload ticket holders data via ticket holders import batch
[STX-89494] For a season ticket with only one category, the seat category dropdown is sometimes selected, sometimes not
[STX-
90128] Screen configuration for
box office: address missing for new organizations
[STX-90037] Impossible to finalize orders when the wrong payment methods are associated with an online point of sales
[STX-90040] Impossible to export cleansing
files from lottery due to a technical error
[STX-90031]
In ticket shop landing page, minimum price
"0" is displayed without the currency
[STX-89953] Graphical elements are not displayed correctly depending on
the zoom in the physical configuration configuration screens
[STX-89850] URL encoding in SAM template
modifies the urls, which cannot be interpreted correctly anymore by any browser
[STX-89758]
A technical error
is raised while exporting invoices to csv
[STX-89760] The expiration date of a reservation in incoherent between orders and files in the ticket shop
[STX-89734] When resetting the password for a contact, in some cases the email is not sent
[STX-89663] The
seat map in the performance availability screens does not show the number of controlled tickets
[STX-89627] In the reports, deferred payments
like BVR, should show the payment date (the effective date), not the creation date
[STX-89624] An error happens when creating a new refund schedule to allow refund with credit note payment method
[STX-89606] Refund payment identification is wrong when
refunding from box-office
[STX-89607]
Is is not possible to update hospitality
rooms capacity
[STX-89586] In the distributor portal, some products are missing from the selection to generate reports
[STX-89529] It should be possible to configure GDPR legal information acceptance as mandatory for operators
[STX-89489] Invalidation reason view mode: free seats are brown in zoomed out view
[STX-
[STX-89445] Seat map > small display issue in logical config print-out legend
91436] Filtering by performance creates errors when exporting tickets with the access control web service
[STX-91392] In the
seat map editor, row and seat numbering order are incorrect after
changing the block facing
[STX-91394]
New seats added to a row are displayed incorrectly in the seat map editor
[STX-91370] In the
seat map the keyboard arrow keys have effect
[STX-91369] First loading of the seatmap is 2 times slower than before
[STX-91313] Seat map Icon is not showing in production, but is showing in th PP
[STX-91261] Error when the adress in mandatory
on multiple item in the screen
[STX-
91369] First loading of the seatmap is twice as slower
[STX-91135] Starting price for a timeslot is incorrect
displayed after
modifying date/time
[STX-91101] Visit pass sales tolerance is not respected in touch cart
[STX-91103]
In the
ticket shop, selectable seats are not visible at the lowest zoom level
[STX-91055] Value of comfort variables are displayed incorrectly
when these contain special characters
[STX
-
90859] The number of authorised tickets is not correct
when creating a
championship season ticket
[STX-90830] In package lines with only 1 performance, the only performance should be proposed (box office)
[STX-90769] Excel file is empty when exporting more than 1,000
timeslots to Excel
[STX-90749] It is not possible to save the adjacency of seats in the seat map editor
[STX-90725] Non-numbered tickets cannot be identified in the file detail screen. It is not possible to do partial cancellation
[STX-90647] Indicator
"membership assiduity" is only being taken into account for current season
[STX-90549] In the seatmap the keyboard arrow keys have effect on multiple
items in the screen
[STX-90493]
Is is not
possible to create accounta from APIs
[STX-90402] In the
ticket shop, contact's
picture is deleted after saving changes
[STX-90376] Optimal selection is discarded after inserting remarks in physical configuration
[STX-91450] Contact VAT number are missing
in CSV export (SAP interface)
[STX-91448] The batch for computing campaign return of investment fails systematically
[STX-91463]
[STX-91399] Price divided by 1000 in the Data Layer results in problems setting up the e-commerce analytics properly
Is is not possible to delete a seat from physical configuration when another seat is sold in same area
[STX-91301] In the optimal seat selection snake algorithm, temperature color is not applying correctly
[STX-91282] Wrong identification between the payment in SecuTix and the payment imported from Ingenico on the new vending machines
[STX-91283] Shipping method by products: evolution made for visits does not work with Pass
[STX-91230] Order Summary: installments are missing in payment detail
[STX-91231] Impossible to change the invoice contact
when using a pending account payment and the order was converted from
option to
sale
[STX-91039] SSO login error when the user
changes his country address
[STX-90960]
A technical error
occurs when executing
"anonymisation or inactive contacts" batch
[STX-90914]
A technical error occurs when
executirng the
"send copy PDF invoices by country" batch
[STX
-90854] It is not possible to update VAT code at billing step (
agent portal)
[STX-
90524]
Abandoning an order in the ticket shop show systematically a error page
[STX-91422] In the seat map editor, the block editor resets space between rows
[STX-91424] Graphical elements of the
seat map do not stay in the order they were saved
[STX-91423] The modification of curving and rotation of a block sometimes move the block instead
[STX-91380] Impossible to add/remove matches of a championship season ticket
[STX-91387] Adding new
items in the touch cart by pressing the tariff button several time is slow
[STX-91357] Row numbering is displayed on both sides of
blocks in seat map editor
[STX-91360] When a seat map is zoomed in, click on the Move Up direction button,
moves down the map down
[STX-
91255] Random availability error
happen when selecting packages containing visit pass and services in the ticket shop
[STX-91097]
Is is not possible to abandon
orders via API
[STX-90968] The parameter $phs_block does not show the block in the
[STX-90893] Vending machine issues
[STX-90867] Rounding problem on the resale platform
ticket template
[STX-
[STX-90754] DailySchedule widget not working
90721] In the
seat map, the button to acces other performances is replace by "sales / reservation"
[STX-90673] Balancing an order
that contains a deposit payment raises an error
[STX-90560] An error
occurs when opening a logical configuration
in which invalidated seats have been modified
[STX-90454] Conditional cross-selling
does not appear after adding
products while renewing season
tickets
[STX-90453] Batch that computes ROI fails in some cases
[STX-90420] Many documents are printed with incomplete address: zip code and town are not displayed
[STX-90368] Missing German translation in the execution logs of an external interface
[STX-91441] Hide or delete the button "FORCE" in the payment at the boxoffice
[STX-91275] Impossible to view report by timeslot
[STX-91264] Different behavior about the possibility of deleting a contact's email
[STX-
91275] Impossible to view reports by timeslot
[STX-90972] The ticket holder
actions are not available in the file details screen
[STX-90936] SAM target returns wrong results when filtering on seat category
[STX-
90823] Advantage shows
prices without default charge on the ticketshop
[STX-90829] Cannot sell championship
season tickets from seat map
in box office
[STX-90814]
A technical error occurs
[STX-90614] SAP inteface is not working on complimentary hospitalities due to price
in some cases when paying with vouchers
[STX-90571] Producer reports show products which are not linked to that producer
[STX-90572]
In some cases, it is not possible to open a
seat map in the seatmap editor
[STX-90480] Coloured lines on seats in seatmap in Ticketshop
[STX-
89430] Internal/External name are switched between old and new physical
configurations
[STX-89433]
File remarks are not correctly updating
[STX-89420] The execution of "Batch to compute metrics", results in error due to large shipments
[STX-89398] Season ticket holders transfer batch should not create new internet
accounts
[STX-89399] Title and contact name
should display in two separate lines
[STX-89400] Names of matches are not displayed in the personal account, only in the list of events
[STX-89380] Contacts created in lottery without first name / last name are blocking synchronization
[STX-89331] It is impossible to change seats for matches inside a season ticket
[STX-89271] An operator without privilege to pay in multiple
currencies, gets a technical error
when using payment features in back office
[STX-89263]
Area
codes are not correctly exported for
nonnumbered areas in StadAccess interface
[STX-89223] It should not be possible to resume a canceled reservation of a season ticket as a reservation
[STX-
89009] It is not possible to change hospitality product definition
[STX-89011] In the tour configuration screen, the producer information is displayed using the id instead of name
[STX-89238]
It is not possible to create
documents from order screen without admin rights
[STX-
89211] Currency and amount display is not consistent between all languages
[STX-89210] removeFileDateTest parameter
does not work when exporting exchange rates through the
interfaces
[STX-89185] In the
seat map the keyboard arrow keys have effect on multiple item in the screen
[STX-89134] After social login with Google, there are elements overlapping in ticket shop
[STX-89025]
In the
ticket shop, an error prevents to complete a
season ticket in some configurations
[STX-88913] In the on-site support screen, the search of
contacts by Email and Country
does not work
[STX-88911] Rest API return an error when getting section with suspended
events
[STX-88883] Position of cosmetic items is different between physical and logical configuration, and changes with zoom level
[STX-89276] Season ticket tariffs and price levels are not available in the visit pass rate tables
[STX-89105] Failure on contact data change in the individual contact screen
[STX-89078] An error happens during the export of
invoices to csv
files
[STX-89081] An error happens during generation of
ticket shop seat map in the new
seat map editor
[STX-89035] Logical configuration
filter of the seat map editor
does not work for "Invalidation reason"
[STX-89037] In the optimal selection tool in
logical configuration seat map editor, the display is incoherent between different zoom
levels
[STX-89005
] Broken
file details page when a relay contact take back a distributed ticket in distribution portal
[STX-89214] The change invoice contact action does not take the document template that was chosen
[STX-
89095] Fidelity points calculation double the amount received
[STX-89096] The payment method in three times (
installments), always
redirects to paypal
[STX-89098]
Some client specific payment
methods are not available to the
ticket shop
[STX-89018]
Invoices are not exported with right amount in SAP interface
[STX-89236] Error when searching seat with area and block filter on seating screen
[STX-89208] In a package with visit pass, the price selection popup of the dependent line displays price of parent line
[STX-89178] Sporadically,
seat map seating action is blocked due to a technical error
[STX-89176] The import performances external interface fails to execute
[STX-
89181] During the seating, the view mode by file in the
seat map is not applied correctly
for file selection
[STX-89077] Ticket list is not ordered correctly when sorted by
number or by
state
[STX-89047] During a refund, in some case the invoice is not generated
correctly
[STX-89262] When changing seat category of a season ticket in the
seat map; if there is a reservation, the new amount is not calculated correctly
[STX-89267] Impossible to modify group visit information when buying a group visit pass within a package
[STX-88985] The quota and availability numbers do not match in
some reports
[STX-88976]
Document generation for
invoices paid by waiting account
does not work correctly
[STX-88970]
An error prevents printing seat maps by block with high resolution
[STX-88971]
It is not possible to finish orders in ticket shop when there is a special character in the email
[STX-88960]
In some cases documents cannot be generated after payment
of installments
[STX-88959] In some cases, payment status is marked as "Submission pending" event when the payments are correctly done
[STX-
[STX-88947] Impossible to create a new institution
88931] The physical configuration seat map is not loading due to a technical error
[STX-88935]
It is not possible to add or remove
multiple rooms into
hospitality product profile at once
[STX-
88905] In the hospitality allocation screen, the default value for the filter "bundle type" should be "all" instead of "none"
[STX-88889] Email validation mismatch between ticketshop and contact
back office screen
[STX-
88888] Some queries that define targets in SAM do not execute correctly
[STX-88878] On IOS, the button of the ticket shop to accept the privacy of policy is at the bottom of the page instead of the top
[STX-
88854] The deletion of entrances
in
the physical configuration does not work
[STX-88833] For some contacts the contact information screen takes more than 5 minutes to load
[STX-
88800] In a ticket template, a field with 270 degree orientation and center alignement is not fully displayed
[STX-88802] The change of logical configuration for a performance
does not update correctly all seat information
[STX-88799]
In a
ticket shop sales channel, an unauthorized contact should not be able to reset
passwords
[STX
-
88782]
It is not possible to pay for ticket(s) when using UC Web browser
[STX-88784] Custom header does not appear in the ticket shop pages in some specific configurations
[STX-88781] After a visit pass with advantage is added to the cart, it is not possible to get tariff for other visit pas without advantage
[STX-88767] Impossible to change the visit space while duplicating a visit pass
[STX-88753] On printed ticket, the artist name is shown where it should display the tour promoter name
[STX-88757] Some German translations are incorrect
[STX-88756] Unable to search Otipass tags in Access control - Helpdesk screen
[STX-88749] It is not possible to load a ticket on a badge from another institution, despite
having an inter institution configuration setup
[STX-88737] During a payment with card, the first name, last name and email should be provided to the payment service provider
[STX-88733] Inconsistency in
German translations between
SecuTix versions
[STX-
88725] In the tickeshop when setting the ticket holder of a ticket, if a space is added to the firstname or lastname, the system raises an error
[STX-88721] Create a new billing address and structure
[STX-88726] Wrong Spanish translations
[STX-88718] For zipped pdf sent by email, the number of the file should be added in the filename, not in the extension
[STX-88712] On-site support > UNLF PP15 (PITCH) - Ticket controlled (manually) > Missing information
does not work in B2B ticketshop
[STX-
88726] Wrong Spanish translations
[STX-
88718] For zipped PDF sent by email, the number of the file should be added in the filename, not in the extension
[STX-
88715] Charges are not correctly applied for the exchanges
[STX-88703] A technical error prevents the user to resume suspended files
[STX-88704] The name and date of
performances is not displayed correctly in the list of not modified seats
[STX-88694] BVR payment interface raises an error for files containing a package
[STX-88692]
In the ticket shop landing page, changing the language
does not adapt the link to the general
conditions
[STX-88687]
In the
ticket shop, seats belonging to some particular contingents cannot be selected
[STX-88682] In the access control screen, there are PDA that appear as connected
when they are switched off
[STX-88679] Errors happen during the season ticket holder transfer batch
[STX-88673]
It is not possible to add an image for goods
products
[STX-88676] Optimal selection is discarded after inserting remarks in physical configuration
[STX-88675] Seat map does not display correctly when the window size or position is changed
[STX-88666]
An error occurs when adding products to a fixed price season ticket
[STX-88668] Conditional cross-selling products should be available for purchase even
when they are not on sales
[STX-88662]
It is not possible to change the active state of payment method from admin screen
[STX-88651] Incremental mobile-ticket-owner search filter does not work if
first name or
last name with a space
[STX-88652]
Missing mobile information in ticket detail (file details screen)
[STX-88649] Change of address for unsent shipment popup appearing
for files with ticket exported
[STX-88643] Missing
product name in
file list after exchanging tickets
for products that are not anymore on sales
[STX
-
88641] Seat map
in ticket shop does not display correctly for some zoom level
[STX-88634] Hospitality room
max capacity can be updated to lower than seated value
[STX-88635] Hospitality room invalidation when seats assigned in match/logical configuration prevents loading of seat map
[STX-88633] Hospitality room
session capacity
in the seat map is wrong
[STX-88631] Waiting account screen: "to date" field value is excluded from the search
[STX-88630]
In some cases it is not possible to exchange
tickets due to technical
errors
[STX-88628] Impossible to save
producers and
artists at the same time
when creating a new event
[STX-88625] File and contact details are not displayed
in the squares for skyboxes
in seat map
[STX-
88624] Blocked & invalidated markers are not visible in zoomed-in view when the "state marker" state is modified
[STX-88610] In sales cart, charges are not computed correctly when
price thresholds are configured
[STX-88599] Seat map does not show consistent naming for blocked/frozen seats
[STX-88601] Public advantage prices are wrong
in touch cart after adding a contact
[STX-88584] Transport
products are not working correctly when in a package with non dated pass
[STX-88577] Season tickets lines wrongly allocated when using the filters by contact and choosing and event without seat map
[STX-88579]
Visit pass product lines are not correctly sorted in packages
[STX-88568]
Discrepencies between
"payments" and "product revenue payment
" reports
[STX-88567]
It is not possible to reprint RFID season ticket
in ticket shop
[STX-88561]
The legend information is not correct in printed seat maps
[STX-88546]
State markers are not visible
in file mode of the seat map
[STX-88538] Seating screen: hospitality room is not visible
in the zoomed in view
[STX-88535] Technical error when trying to see the purchase history of a structure containing more than 1000 relays
[STX-88524]
When printing the seat map with seat quality legend, the quality name is wrong
[STX-88528] During hospitality session configuration, it is not possible to setup VAT with ticketing and catering association
[STX-88506] Impossible to disable ticket download on
resale platform
[STX-88487] Seating:
last seated files are not colored in file view mode
[STX-88474] Unauthorized
contacts can login a resale platform sales channel
[STX-
88454] Conditional
match transfer batch: error on orders which
have tickets from different sales
channels
[STX-88433] When beneficiaries are optional, a mandatory field is presented to the user when printing a ticket in ticket shop
[STX-88434] The main currency of the organization should be first in the cash counting screen