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Previously, while we can identify spectators or scalpers holding an implausible quantity of tickets, we were unable to inhibit the transfer of these tickets to secondary purchasers, aside from manually deleting these tickets. We have now introduced a new feature, allowing you to lock (and unlock) spectators preventing them to do specific actions from the mobile wallet (branded app only).
What does it means for a spectator to be locked or unlocked ?
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| Spectators list | Support > Spectator | |
|---|---|---|
| Locked | Right after the e-mail address, a lock icon will be displayed if the spectator is locked | In the spectator section, a warning message will be displayed if the spectator is locked
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| Unlocked | No lock icon after the e-mail address | No warning message |
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