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Currently, the resale platform allows to resale tickets not belonging to a season ticket at the tariff of the initial tariffticket. For tickets belonging to season tickets, you had the choice between keeping the initial tariff or forcing a given (generally occasional) tariff. A new mode, called seat release, provides more flexibility by allowing your customers to choose the tariff when buying tickets on the resale platform. |
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- You can define if the reseller will get the original price, that is the price that he has paid during the purchase, or if he gets only the minimum between the original price and the price paid by the new buyer. The price paid by the new buyer may be less than the original price depending on the second parameter explained below.
- You can define if the new buyer is allowed to buy at a lower price than the original price.
- If you allow this, the resale platform will propose all the tariffs that match following (cumulative) conditions:
- The tariff is allowed on the resale platform according to the activity profile
- A price is defined for that tariff
- The buyer has the right to that tariff (concerns membership holder and season ticket holder tariffs).
- If you don't allow to buy at a lower price, the resale platform will only keep, among the tariffs meeting above conditions, the ones that give a current catalog price greater or equal to the original price.
- Note: if you have reduced the catalog price, it's possible that no tariff matches above condition. For example, an end customer has bought a ticket at full occasional tariff. He's paid 100€ for the ticket (not taking into account fees and overheads), and the catalog price has been reduced to 90€. Since no catalog price reaches the amount of 100€, this ticket can't be resold.
- If you allow this, the resale platform will propose all the tariffs that match following (cumulative) conditions:
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Following parameters have been moved from point of sale to organisation level:
The reason is to ensure a consistent behaviour form for our customers managing multiple resale platforms. As a result, only the parameters that impacts the display on the resale platform but that don't have any impact on the process to put on resale have been kept at point of sale level (example: Display the original price) |
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