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SecuTix may be used by distributors that are selling tickets for a very large number of events or exhibitions. These events and exhibitions are under the responsibility of different promoters or producers. From Gabelhorn V1, SecuTix provides a data access scheme allowing the promoters to work directly in the SecuTix back-end, having only access to their own data. By this way, the distributor can delegate to the promoters or producers an important part of the set-up work. The distributor has still an unlimited access to the data. He can therefore check the data created by the promoters or producers or help them for more advanced features.

However, letting promoter/producer performing the set-up will reduce the re-usability of some data. For example, SecuTix allows to create a single price grid and assign it to many events. With the promoter/producer model, a price grid cannot be shared anymore between events (or other products) managed by different promoters because this would allow one promoter to know the price details of another promoter, even before the product is on sale. SecuTix gives you the choice between two strategies:

  • Perform the setup yourself and share (if desired) a maximum data among several events and other products
  • Let the producers/promoters do the set-up (as described in more detail below)

Set-up process

Initial set-up by distributor

  • The distributor creates the base data. In this context, the base data represents all the data configured in the institution context as well as the data configured in the initialisation menu of the organisation context.
  • The distributor creates a contact of type Producer for each promoter/producer
  • The distributor decides which SecuTix menus the promoter/producer should be granted access to and creates the appropriate profile. He can of course define several profiles if needed. These profiles haven't changed in Gabelhorn V1. They define the operations that may be performed by the operators, but not the data they may access. The promoter/producer profile must not grant access to the operator menu because this would allow them to grant additional access rights to themselves, thus destroying the whole access right scheme.
  • The distributor creates operators and link them to the appropriate promoter/producer (contact) created before and assigns them the appropriate profile.

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  • Products that don't require a ticket template (ticket template is possible but not mandatory) may be created directly by the promoter/producer.

Set-up by promoter/

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producer

The promoter distributor /producer may set.-up all event (or other product) related data, for example:

  • Price grids, including possible price breakdown
  • Logical configurations
  • Performances

Note: the distributor may always perform the whole set-up if needed.

Access rights

Different roles for a promoter/producer

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The main or additional promoter can access to the products assigned to themhim. However, a promoter (even the main promoter) cannot assign or reassign a ticket template to his products. Having the right to access an event allows to access to its performances.

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The additional promoter has only read access to the price grid or the logical configuration. The main promoter has also a write access if the price grid or the logical configuration is used by a single performance or , in case of price grids concerning other product families, to if the price grid is used by a single product .other than an event. This restriction (forbidding the modification of price grid or logical configuration used by several performances) is intended to avoid unexpected side effects caused by unexperienced inexperienced operators.

Having access to a price grid provides also access to its price breakdowns.

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Warning
titleAccess to other data

No filtering is performed on other kinds of data like advantages, cross-selling, package or season ticket content, etc. For example, a promoter could create an advantage or a package including products he doesn't have the right to access. Indeed, such checks didn't reveal necessary were deemed unnecessary to the customer for which this feature has been developed.

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Besides the promoters linked to events or other products described in detail in this page, SecuTix now allows to also to assign promoters to tours. These promoters are called tour promoters. A tour promoter has access to a product if both following conditions are met:

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