The promoter/producer model

Principle

SecuTix may be used by distributors that are selling tickets for a very large number of events or exhibitions. These events and exhibitions are under the responsibility of different promoters or producers. From Gabelhorn V1, SecuTix provides a data access scheme allowing the promoters to work directly in the SecuTix back-end, having only access to their own data. By this way, the distributor can delegate to the promoters or producers an important part of the set-up work. The distributor has still an unlimited access to the data. He can therefore check the data created by the promoters or producers or help them for more advanced features.

However, letting promoter/producer performing the set-up will reduce the re-usability of some data. For example, SecuTix allows to create a single price grid and assign it to many events. With the promoter/producer model, a price grid cannot be shared anymore between events (or other products) managed by different promoters because this would allow one promoter to know the price details of another promoter, even before the product is on sale. SecuTix gives you the choice between two strategies:

• Perform the setup yourself and share (if desired) a maximum data among several events and other products
• Let the producers/promoters do the set-up (as described in more detail below)

Set-up process

Initial set-up by distributor

• The distributor creates the base data. In this context, the base data represents all the data configured in the institution context as well as the data configured in the initialisation menu of the organisation context.
• The distributor creates a contact of type Producer for each promoter/producer
• The distributor decides which SecuTix menus the promoter/producer should be granted access to and creates the appropriate profile. He can of course define several profiles if needed. These profiles haven't changed in Gabelhorn V1. They define the operations that may be performed by the operators, but not the data they may access. The promoter/producer profile must not grant access to the operator menu because this would allow them to grant additional access rights to themselves, thus destroying the whole access right scheme.
• The distributor creates operators and link them to the appropriate promoter/producer (contact) created before and assigns them the appropriate profile.

Event or competition creation

• If the distributor uses tours, he may create the Tour and let the promoter/producer create the event and link it to a Tour. The event will inherit the ticket template linked to the tour. The promoter/producer cannot modify this template.
• If the distributor doesn't use tours, he must create the event. Indeed, since the promoter/producer cannot assign a template to an event, he won't be able to save the event. The distributor only needs to create the event itself, without any related information like price grids or performances.

Other product creation

• Products that don't require a ticket template (ticket template is possible but not mandatory) may be created directly by the promoter/producer.

Set-up by promoter/producer

The promoter/producer may set-up all event (or other product) related data, for example:

• Price grids, including possible price breakdown
• Logical configurations
• Performances

Note: the distributor may always perform the whole set-up if needed.

Access rights

Different roles for a promoter/producer

To be more precise, up to 3 promoters/producers may be linked to a product:

• The main promoter of a product is in charge of the set-up described above. For that product, he has read and write access on the data defined below
• The additional promoter of a product is defined by the main promoter or the distributor. For that product, he has read-only access to the data defined below
• The invoice promoter has no dedicated access rights. He may be defined for accounting purposes. The SecuTix reporting tool allows to display all the revenue due to a given invoice promoter

A given promoter may act as the main promoter for one event and as an additional promoter for another event.

Assigning a promoter to a product

When an operator working for a promoter/producer creates a product (event, pass, etc.), this promoter/producer is automatically considered as the main promoter of that product. The operator cannot modify the main promoter/producer assigned to a product. If he wants, he can assign an additional and/or invoice promoter to his product.

When an operator working for the distributor creates a product, he may assign a main promoter, additional promoter, invoice promoter to the product but doesn't have to. If he doesn't assign a promoter/producer, the product is considered to be owned and managed directly by the distributor. This case happens when the distributor produces himself a subset of the products he's selling.

Data that may be accessed by the main or additional promoter

The main or additional promoter can access the products assigned to him. However, a promoter (even the main promoter) cannot assign or reassign a ticket template to his products. Having the right to access an event allows to access to its performances.

The main or additional promoter can access a price grid or a logical configuration in the following situations (OR logic):

• The price grid or the logical configuration has been created by an operator working for the same promoter
• The price grid or the logical configuration is only used by performances or products that may be accessed by that promoter

The additional promoter has only read access to the price grid or the logical configuration. The main promoter has also a write access if the price grid or the logical configuration is used by a single performance or if the price grid is used by a single product other than an event. This restriction (forbidding the modification of price grid or logical configuration used by several performances) is intended to avoid unexpected side effects caused by inexperienced operators.

Having access to a price grid provides also access to its price breakdowns.

Tour promoters

Besides the promoters linked to events or other products described in detail in this page, SecuTix now allows to also assign promoters to tours. These promoters are called tour promoters. A tour promoter has access to a product if both following conditions are met:

• The promoter has been defined as the tour promoter of a tour including the product concerned
• The (product) main promoter has allowed the tour promoter to access his product

Tour promoters have only read access.