Page Comparison

This page gives an overview of how to create a new user account on Backoffice and the access permission of each role.

How to create a new account:

...

Delete an existing account:

...

Privileges for each role:

Pre defined privileges

...

Read privileges means ability to view a given page or a given information on the Backoffice
Create privileges means ability to create a new information on the Backoffice.
Example: create a new single ticket, create a new notification campaign...
Update privileges means ability to update an existing information on the Backoffice.
Example: update ticket details, update event details...
Delete privileges means ability to delete an existing information on the Backoffice.
Example: delete a ticket
Search privileges means ability to execute a search on the Backoffice
Example: search for a ticket ID, a spectator...
Export privileges means ability to export data from Backoffice
Example: export data from Ticket list page
Execute privileges: ability to execute an action
Example: resend communications...

Pre defined roles

...

admin-user ADMIN (AU): has all the privileges listed below.
support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
basic-user BASIC (BU): has all SU privileges + Delete ticket.
MODERATOR (Mod): has all BU privileges + Notification Campaigns
TIXNGO_SUPPORT (TS): has all AU privileges listed below except organizer profile/ API key and create new account

Detailed privileges for each role:

Pages	Role	Access to the pages

Pages / views

Role

Show action icons/button
Show action icons/button	read	create	update	delete	search	export

re-executeShow Icons

resend
Organizer profile

/ api

& API key	AU	yes	no	no	no	no	no	no
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	no	no	no	no	no	no	no
	TS	no	no	no	no	no	no	no
Manage account	AU	yes	yes	yes	yes	no

yes

no

yes

n/aBUno

Image Added Image Added Image Added
SU	no	no	no	no	no	no	no

n/a

BU	no	no	no	no	no	no	no
Mod	no	no	no	no	no	no	no
TS	no	no	no	no	no	no

n/aAUyesyesyesyesyesyesyesResendSU

Support
no

->Spectator

> Spectator	AU	yes	no	no	no	yes	no	yes	Image Added
	SU	yes	no	no	no	yes	no	yes	Image Added
	BU	yes	no	no	no	yes	no	yes	Image Added
	Mod	yes	no	no	no	yes	no	yes	Image Added
	TS	yes	no	no	no	yes	no	yes	Image Added
Support > Ticket	AU	yes	no	yes	no	yes	no	no	Image Added
	SU	yes	no	no	no	yes	no

n/aAU

no
BU	yes	no	no	no	yes	no	no
Mod	yes	no	no

n/aSupport->Ticket

no	yes	no	no
TS	yes	no	yes	no	yes	no	no	Image Added
Tickets	AU	yes	no	yes	yes	yes	yes

n/a

	no	Image AddedImage AddedImage Added Image Added
SU	yes	no	no	no

no

yes

no

n/aAU

Image AddedImage AddedImage Added
BU	yes	no	no	yes	yes	no	no	Image AddedImage AddedImage Added
Mod	yes	no	no	yes	yes	no

n/aTickets

no	Image AddedImage AddedImage Added
TS	yes	no	yes	yes	yes	yes	no	Image AddedImage AddedImage Added Image Added
Bulk update	AU	yes	no	yes	no	yes

Edit, Delete, Transfer, Export, Export Ticket DetailsSUyes

	no	no	Image AddedImage AddedImage Added
SU	no	no	no	no	no	no	no
BU	no	no	no	no	no	no	no
Mod	no	no	no

n/a

no

BU

no

yes

no	no
TS	yes	no	yes	no	yes	no	no

Delete

Image AddedImage AddedImage Added

Ticket

Injection	AU	yes	yes	no	no	yes	no	no	Image Added
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	no	no	no	no	no	no	no
	TS	yes	yes	no	no	yes	no	no	Image Added
CSV Injection	AU	yes	yes	no	no	no	yes	no

Inject

Image AddedImage Added
SU	no	no	no	no	no	no	no
BU	no	no	no	no	no	no	no
Mod	no

n/a

no

BUEventsAUyesyesyesyesyesyesyesExport, Edit, Questionnaire, Security info (pin), Beacon InformationSU

no	no	no	no	no
TS	yes	yes	no	no	no	yes	no

n/a

Image AddedImage Added
Transaction	AU	yes	no	no	no	yes	yes	no	Image Added
	SU	yes	no	no	no	yes	no	no
	BU	yes	no	no	no	yes	no	no
	Mod	yes	no	no	no	yes	no	no
	TS	yes	no	no	no	yes	yes	no	Image Added
Pendings	AU	yes	no	no	no	yes	yes	no	Image Added
	SU	yes	no	no	no	yes	no	no
	BU	yes	no	no

n/a

no

BU

yes	no	no
Mod	yes	no	no	no	yes	no	no

n/aSpectatorsAU


TS	yes	no	no	no	yes	yes	no	Image Added
Privilege Instances	AU	yes	no	yes	yes	yes	yes

Export, Delete Sessions

	no	Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no

Delete Sessions

no

BUAU

no	yes	no	no
Mod	yes	no	no	no

Delete SessionsCommunications

yes	no	no
TS	yes	no	yes	yes	yes	yes	no	Image Added
Spectators List	AU	yes	no	no	yes	yes	yes

Export, Resend

no	Image AddedImage AddedImage AddedImage Added/Image Added
SU	yes	no	no	no

no

yes

no

n/aAU

Image AddedImage AddedImage AddedImage Added/Image Added
BU	yes	no	no	no	yes	no	no	Image AddedImage AddedImage AddedImage Added/Image Added
Mod	yes	no	no	no	yes	no	no

n/aCommunications -> Notification Campaigns

Image AddedImage AddedImage AddedImage Added/Image Added
TS	yes	no	no	yes	yes	yes	no	Image AddedImage AddedImage AddedImage Added/Image Added
Mobile Logs	AU	yes	no	no	no	yes	yes

yes

no

Schedule Campaign

Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no	no

n/a

no

BU

yes	no	no
Mod	yes	no	no	no	yes	no	no

n/aReportsAU


TS	yes	no	no	no	yes	yes	no	Image Added
Communications	AU	yes	no	no

yes

no

yes

Export

Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no

n/a

no

BU

no	yes	no	no
Mod	yes	no	no	no	yes	no	no

n/aTransactionsAU


TS	yes	no	no	no	yes	yes	yes	Image Added
Events	AU	yes	no	yes	no	yes	yes

Export

SU
	no	Image AddedImage Added Image Added

yes

	no	no	no	no	no	no	no
BU	no	no	no

n/a

no

BU

no

yes

no	no
Mod	no	no	no	no	no

n/a

no

Pendings

no

AU


TS	yes	no	yes	no	yes	yes	no	Image AddedImage Added Image Added
Campaigns	AU	yes	yes	yes

Export

yes

SU

yes	yes	no	Image Added
SU	no	no	no	no	no	no

n/a

BU
no

yesAU

no

n/aMobile logs

Mod	yes	yes	yes	yes	yes	yes	no	Image Added
TS	yes	yes	yes

Export

yes

SU

yes	yes	no	Image Added
Reports	AU	yes	no	no	no	yes	yes	no	Image Added
	SU	yes	no	no	no	yes	no

n/aAU

no
BU	yes	no	no	no	yes	no	no
Mod	yes	no	no	no

n/aSettings

yes	no	no
TS	yes	no	no	no	yes	yes	no	Image Added
Settings	AU	yes	no	yes	no	yes	yes

Edit ActionBU

no	Image Added Image Added
SU	no	no	no	no	no	no	no

n/a

BU	no	no	no	no	no	no	no
Mod	no	no	no	no	no	no	no

n/a

TS

Charts

yes

AU

no	yes	no	yes	yes	no	Image Added Image Added
Charts	AU	yes	no	no	no	yes	no	no	Image Added
	SU	yes	no	no	no	yes

n/aSU

	no	no	Image Added
BU	yes	no	no	no	yes	no	no	Image Added
Mod	yes	no

n/a

no

BU

no	yes	no	no	Image Added
TS	yes	no	no	no	yes	no

n/a

no	Image Added
Documentation	AU	yes	no	no	no	no	no	no

API documentation, Manage your ticket, Profile & API KeyBU

Image Added
SU	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
BU	yes	no	no	no	no	no	no	Image Added
Mod	yes	no	no	no	no	no	no	Image Added
TS	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added

Versions Compared

Old Version 19

New Version Current

Key

Table of Contents

How to create a new account:

Delete an existing account:

Privileges for each role:

Pre defined privileges

Pre defined roles

Detailed privileges for each role: