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Context

Solution

The solution integrates a module provided by EFSTA. This module has already been successfully integrated to comply with the Austrian law. This module will in turn call an external Technical Security Element (that will actually sign the data) provided by the Austrian company A-Trust. A-Trust is one of the major digital signature companies in Austria, in which country a law requiring digital signature of orders is in force since 1st of April 2017.

Getting started

• You will have to sign a contract with A-Trust. SecuTix may help you to get in touch with this company.
• A-Trust will provide you the credentials to be provided to the cloud based signature service. Please provide this information to SecuTix that will update the set-up accordingly
• Please perform following set-up in SecuTix:
  
  • Ensure that your European VAT number has been entered. To do this, check that the administrative number "European VAT Code" has been entered (menu "Organization characteristics > administrative numbers"). This number has to start with "DE".
  • Configure a new external manager plugin of type DE-KSV

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• For invoices: {#showFiscalSignatureRestitution($document $document.invoice.orders.get(0))}
• For order summary and order receipt: {#showFiscalSignatureRestitution($document $document.order)}

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Solution

Automatic launch from the external printing screen

Previously, the operator had to note the batch number displayed by the external printing screen and trigger the export by creating a schedule (or modifying an existing one) and entering the batch number. From now on, the batch will be launched automatically. In order to do so, SecuTix will search for an existing schedule for the function concerned (Export tickets and letter file) which internal name is empty and launch it automatically. If such a schedule doesn't exist, SecuTix will create it automatically.

Notes:

• File encoding
  • The schedule created automatically will mention the default encoding type UTF-8. If you want to use another encoding type (for example Cp1252 for ANSI files to be processed in Excel), you should create a schedule manually with following characteristics:
    • Empty internal name
    • Manual launch
    • Desired encoding
  • SecuTix will find your schedule, set the batch number and launch it.
  • The above set-up needs to be done only once. SecuTix will reuse this schedule for later exports.
• Using several export functions at the same time
  • SecuTix provides a second export function called "Export PDF tickets and letter file". The feature above concerns only the export in CSV. format, not the export in PDF format.
  • If this second function has been enabled, the export in CSV format won't be launched automatically. You have to create a schedule (or reuse an existing one) and set the batch number according to the information provided by the external printing screen.

Improvement of the ticket file

The "Export tickets and letter file" of the printer interface generates two documents in CSV format: a letter file and a ticket file.

• The letter file remains unchanged.
• The venue external name and venue code mentioned in the ticket file are also set for non-numbered areas.

Getting started

• The improvements described above are enabled automatically
• In order to use this feature, you have to create a new printer interface (if no such interface has been created yet):

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