Page Comparison

This page gives an overview of how to create a new user account on Backoffice and the access permission of each role.

How to create a new account:

...

Delete an existing account:

...

Privileges for each role:

Pre defined privileges

...

Read privileges means ability to view a given page or a given information on the Backoffice
Create privileges means ability to create a new information on the Backoffice.
Example: create a new single ticket, create a new notification campaign...
Update privileges means ability to update an existing information on the Backoffice.
Example: update ticket details, update event details...
Delete privileges means ability to delete an existing information on the Backoffice.
Example: delete a ticket
Search privileges means ability to execute a search on the Backoffice
Example: search for a ticket ID, a spectator...
Export privileges means ability to export data from Backoffice
Example: export data from Ticket list page
Execute privileges: ability to execute an action
Example: resend communications...

Pre defined roles

...

admin-user ADMIN (AU): has all the privileges listed below.
support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
basic-user BASIC (BU): has all SU privileges + Delete ticket.
moderator MODERATOR (Mod): has all BU privileges + Notification Campaigns
TIXNGO_SUPPORT (TS): has all AU privileges listed below except organizer profile/ API key and create new account

Detailed privileges for each role:

Pages	Role	Access to the pages

Pages / views

Role

Show action icons/button
Show action icons/button	read	create	update	delete	search	export

re-executeShow Icons

resend
Organizer profile

/ api

& API key	AU	yes	no	no	no	no	no	no
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	no	no	no	no	no	no	no
	TS	no	no	no	no	no	no	no
Manage account	AU	yes	yes	yes	yes	no

yes

no

yes

n/aBU

Image Added Image Added Image Added
SU	no	no	no	no	no	no	no
BU	no

n/a

no	no	no	no	no	no
Mod	no	no	no	no

n/a

no

Mod

no	no
TS	no	no	no	no	no	no

n/a

Support
no

->Spectator

> Spectator	AU	yes

yes

no

yes

no

yes

no

yes

no

yes

Resend

Image Added
SU	yes	no	no	no

no

yes

no

yes

n/a

Image Added
BU	yes	no	no	no

no

yes

no

yes

n/a

Image Added
Mod	yes	no	no	no	yes	no	yes	Image Added
TS	yes	no	no	no	yes	no

n/a

Support
yes	Image Added

->Ticket

> Ticket	AU	yes

yes

no

yes

no

yes

no

yes

no

n/a

Image Added
SU	yes	no	no	no

no

yes

no

n/a


BU	yes	no	no	no	yes	no	no
Mod	yes	no

n/a

no

Mod

no	yes	no	no
TS	yes	no	yes	no	yes	no	no

n/a

Image Added
Tickets	AU	yes	no	yes	yes	yes	yes

yes

no

yesEdit, Delete, Transfer, Export, Export Ticket Details

Image AddedImage AddedImage Added Image Added
SU	yes	no	no	no

no

yes

no

n/a

Image AddedImage AddedImage Added
BU	yes	no	no	yes

no

yes

no

Delete

Image AddedImage AddedImage Added
Mod	yes	no	no	yes	yes	no	no

no

Image AddedImage AddedImage Added

Delete

TS

Ticket Injection

yes

AU

no	yes	yes	yes	yes	no	Image AddedImage AddedImage Added Image Added
Bulk update	AU	yes	no	yes	no	yes

Inject

	no	no	Image AddedImage AddedImage Added
SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no	no	no

n/a


Mod	no	no	no	no	no	no	no

n/a

TS

Events

yes

AU

no	yes	no	yes	no	no	Image AddedImage AddedImage Added
Injection	AU	yes	yes	no	no	yes

yes

no

yesExport, Edit, Questionnaire, Security info (pin), Beacon InformationBU

no	Image Added
SU	no	no	no	no	no	no	no

n/a

BU	no	no	no	no	no	no	no
Mod	no	no

n/a

no

ModSpectators

no	no	no	no
TS	yes	yes	no	no	yes	no	no

n/a

Image Added
CSV Injection	AU	yes	yes	no	no	no	yes	no	Image AddedImage Added
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	no	no	no	no	no	no	no
	TS	yes	yes	no	no	no	yes	no	Image AddedImage Added
Transaction	AU	yes

Export, Delete SessionsSU

no

yes

no

Image Added

no

SU	yes	no	no	no	yes	no

Delete Sessions

no
BU	yes	no	no	no	yes	no	no
Mod	yes	no

Delete Sessions

no

Mod

no	yes	no	no
TS	yes	no	no	no	yes	yes	no

Delete Sessions

Image Added

Communications

Pendings	AU	yes

yes

no

yes

no

yes

no

yes

no

Export, Resend

Image Added
SU	yes	no	no	no

no

yes

no

n/a


BU	yes	no	no	no	yes	no	no
Mod	yes	no

n/a

no

Mod

no	yes	no	no
TS	yes	no	no	no	yes	yes	no

n/aCommunications -> Notification Campaigns

Image Added
Privilege Instances	AU	yes

yes

no

yes

no

Schedule Campaign

Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no	no

n/a

no

BUMod

yes	no	no
Mod	yes	no	no	no	yes	no	no

n/a

TS	yes

yes

no

yes

no

Schedule Campaign

Image Added

Reports

Spectators List	AU	yes

yes

no

yesExport

no

yes

no	Image AddedImage AddedImage AddedImage Added/Image Added
SU	yes	no	no	no

no

yes

no

n/a

Image AddedImage AddedImage AddedImage Added/Image Added
BU	yes	no	no	no

no

yes

no

n/a

Image AddedImage AddedImage AddedImage Added/Image Added
Mod	yes	no	no	no	yes	no	no	Image AddedImage AddedImage AddedImage Added/Image Added
TS	yes	no	no

n/aTransactions

	yes	yes	yes	no	Image AddedImage AddedImage AddedImage Added/Image Added
Mobile Logs	AU	yes	no	no	no	yes	yes	no	Image Added
	SU	yes	no	no	no	yes	no	no
	BU	yes	no	no	no	yes	no	no
	Mod	yes	no	no	no	yes	no

Export

no

SUBU


TS	yes	no	no	no	yes	yes	no	Image Added
Communications	AU	yes	no	no	no

n/a

yes	yes	yes	Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no	no	no

n/a

yes	no	no
Mod	yes	no	no	no	yes	no	no
TS	yes	no

n/a

no

Pendings

no

AU

yes	yes	yes	Image Added
Events	AU	yes	no	yes	no	yes	yes	no

yes

Image AddedImage Added

Export

SU
Image Added

yes

	no	no	no	no	no	no	no
BU	no	no	no	no	no	no	no
Mod	no	no	no	no	no	no	no
TS	yes	no

n/aBUyes

	yes	no	yes	yes	no	Image AddedImage Added Image Added
Campaigns	AU	yes	yes	yes	yes	yes	yes	no	Image Added
	SU	no	no	no	no	no	no

n/a

no

Mod

BU

yes

no

n/aMobile logsAUyes


Mod	yes	yes	yes	yes	yes	yes	no	Image Added
TS	yes	yes	yes	yes	yes	yes	no	Image Added

Export

Reports

SU

AU	yes	no	no	no	yes	yes	no	Image Added
SU	yes	no	no	no

n/a

yes	no	no
BU	yes	no	no	no	yes	no	no
Mod	yes	no

n/a

no

Mod

no	yes	no	no
TS	yes	no	no	no	yes	yes	no

n/a

Image Added
Settings	AU	yes	no	yes

yes

no

yes

no

yes

Image Added

Edit Action

Image Added
SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no	no	no

n/a


Mod	no	no	no	no	no	no	no

n/a

TS

Charts

yes

AU

no	yes	no	yes	yes	no	Image Added Image Added
Charts	AU	yes	no	no	no	yes

yes

no

yes

no

n/a

Image Added
SU	yes	no	no	no

no

yes

no

n/a

Image Added
BU	yes	no	no	no	yes	no	no	Image Added
Mod	yes	no

n/a

no

Mod

no	yes	no	no	Image Added
TS	yes	no	no	no	yes	no	no

n/a

Image Added
Documentation	AU	yes	no	no	no	no	no	no

API documentation, Manage your ticket, Profile & API Key

Image Added
SU	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
BU	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
Mod	yes	no	no	no	no	no	no

API documentation, Manage your ticket

	Image Added
TS	yes	no	no	no	no	no	no	Image Added

Versions Compared

Old Version 20

New Version Current

Key

Table of Contents

How to create a new account:

Delete an existing account:

Privileges for each role:

Pre defined privileges

Pre defined roles

Detailed privileges for each role: