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Table of Contents

Event overview

This page gives organizers the overview of all the events that they have on TnG TIXNGO system with statistic numbers related to its ticket status (Injected/Downloaded/Pending/Deleted/Activated/Controlled)

  • By default, the event list is filtered from the current date towards and ordered by event start time (earlier event first)
  • Every new ticket with a new unique event ID is injected into TnGTIXNGO, which will create a new event on this page
  • Under the action column, TnG TIXNGO provides functionalities to edit event details, create a questionnaire, or display check codes for activation purposes.
  • Beacon information is useful in the case of using Bluetooth activation (via beacon) instead of time-activation. 

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Ticket statistics

Tickets injected = Total ticket injected per events (including deleted tickets – All)

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Tickets controlled = Tickets have been controlled at access controlled and data are synced with TnGImage RemovedTIXNGO

Search and filter

  • Organizer The organizer can search for any specific event by their master event id, master event name, event ID name, event Id or filter by event start time or end time.

Manual Activation Code

  • In order to support a quick operation in case of time-based or bluetooth activation do not work, organizer can use manual activation as a alternative method.
  • A code must be entered to activate the ticket and is different per event. 
  • Event list => Click on shield icon => See Manual Activation ID

Edit event details

  • Organizer The organizer can edit and update event details after the event is created on TnG TIXNGO (via injection)
    Event list => Click Pencil icon => Make changes => Click Apply

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  • Event group, event information, address modifying will be applied to all exisiting existing ticket of the event.
  • Activation group, transfer rules, design ID will be applied to all tickets belonging to that groupID
  • Resale Ticket Shop (S-360), prohibited items, sponsor, and seat map will be changed accordingly if under ticketDetails.hidden, there’s no value yet for that.

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More details on Event Page

Variable NameVariable TypeValue lengthVariable usage/description
Event Namestring128 charName of the match
Website URLstring128 charIf specified then clickable URL displayed at the Ticket Detailed View
Event Group Image URLstring256 charDisplay image as per URL on following ticket views: My Tickets - "Group Image"
string128 charDisplay name on following view: My Tickets - Event Group Name
Master Event Namestring256 charMaster event is used for filtering purposes in Events and Ticket List screen
Ribbon Display Timestringmust follow RFC 3339 date formatTime at which a ribbon is displayed on the mobile app to notify spectator to turn on Bluetooth. This Ribbon Display Time is not converted in local browser time as we must set here the Time Zone
Start Timestringmust follow RFC 3339 date formatDisplays Match date and kick-off time at the Ticket View and Ticket Detailed View. This Start Time is not converted in local browser time as we must set here the Time Zone
Expiration datestringmust follow RFC 3339 date formatNot displayed, this is the Time at which the Event Expires. This Expiration Time is not converted in local browser time as we must set here the Time Zone
Time Zoneoffsetmust follow RFC 3339 date formatTime Zone offset for Start Time, Expiration Time & Activation Time of the Event
Sitestring200 charSite name displayed at the Ticket View and Ticket Detailed View under Address title
Citycity200 charCity where the event takes place
Line 1string200 charline 1 of the address
Line 2string200 charline 2 of the address
Line 3string200 charline 3 of the address
Country Codestring200 charcountry code for the address
Regionstring200 charregion of the event
Zipstring200 charzip code for the address
Longitudenumberfloatlongitude of the event's location
Latitudenumberfloatlatitude of the event's location
Mobile App Idstring256 charUsed as a key to display tickets only for the particular Event
Ticket Image URLstring256 charDisplay image as per URL on following ticket views: Ticket View, Ticket Detailed View
Remove Ticket Image URLBooleanBooleanEnable the deletion of all tickets image URLs in that

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event.
Transfer Group Idstring256 charTransfer rules can technically be different for every ticket. Organizer might want to chose to have different transfer rules for different types of ticket (ex: Adult, child, VIP, etc…). This GroupID is the Transfer rules group ID representing a group of transfer rules applied to certain tickets. If Organizers want to apply the same rules to every tickets, by default this groupID is set to the EventID and every ticket will be in this group.
Max number of Ticket per receiver's PhoneintegerintegerMaximum amount of tickets per phone for this Transfer rules group id
Max number transfer per PhoneintegerintegerTotal amount of transfers per Phone (-1 feature is disabled). Counter is increased for every new transfer, but decrease on a Return.
Max number transfer per TicketintegerintegerTotal amount of transfers per Ticket (-1 feature is disabled). Counter is increased for every new transfer, but decrease on a Return.
Assign LimitintegerintegerUpper bound amount of transfer before the Assign function is disable (-1 means unlimited)
Allow TransferBooleanBooleanEnables or Disables transfer functionality for given match (Send menu item in the ticket view hidden or displayed)
Allow Transfer after ActivationBooleanBooleanEnables or Disables transfer functionality for given match for Activated Tickets (Send menu item in the ticket view hidden or displayed)
Allow Transfer after ControlBooleanBooleanEnables or Disables transfer functionality for given match for Controlled Tickets (Send menu item in the ticket view hidden or displayed)
Allow Return To OrganizerBooleanBooleanEnables or Disable allow everyone to release ticket to resale. (More Details)
Allow Return To Organizer For Initial SpectatorBooleanBooleanEnables or Disable only Initial Spectator can release ticket to resale.
Keep one Ticket OverallBooleanBooleanForce ALL ticket wallet holders to keep at least 1 ticket per given Match
Keep one Ticket at InjectionBooleanBooleanForce ticket wallet holder to whom tickets were originally injected to keep at least 1 ticket per given Match. E.g. all his transfer guests will be able to forward all the tickets they received
Activation Idstring50 charActivation group ID. Different tickets could have different activation method, this group ID make the distinction between them.
Activation Timestringmust follow RFC 3339 date format

Timestamp at which the tickets in the activation ID will be activated (following the given Activation Method). This Start Time is not converted in local browser time as we must set here the Time Zone
When an activation time has passed, this activation group is no longer editable (activation time, activation method)

Activation Methodstringonline/offlineDefine ticket activation method for this activation ID, can be online or offline. (Used only if a timestamp is given in Activation Time
Barcode Sizestringkey = 128 char; value = 128 charUsed to adjust QR code size in mm. Reflects both width and height. The value must between 10 and 32 (10 <= barcode size <= 32).
Barcode Positionstringkey = 128 char; value = 128 charUsed to adjust QR code position in case if QR code size smaller that smartphone screen width (center, left, right)
Event Numbernumber0 <= number <= 99Display Event Number on mobile ticket if required
TicketShop Resale URLstringkey = 128 char; value = 128 char

The URL of TicketShop resale


Prohibited Items Image URLstringkey = 128 char; value = 128 charDisplay Prohibited items image from this URL
Prohibited Items Linkstringkey = 128 char; value = 128 charMakes Prohibited Items Image clickable when redirecting to this link (must provide Image URL)
Sponsors Image URLstringkey = 128 char; value = 128 charDisplay Sponsor image from this URL
Sponsors Linkstringkey = 128 char; value = 128 char

Makes Sponsors Image clickable redirecting to this link (must provide Image URL)

Seat Map Image URLstringkey = 128 char; value = 128 charDisplay Seat Map image from this URL
Seat Map Linkstringkey = 128 char; value = 128 charMake Seat Map Image clickable redirecting to this link (must provide Image URL)
Design Idstring256 charThis Design Id representing a design applied to certain tickets in an Event
Background Colorstring7 char hexadecimal color

The background color of the corresponding Design Id (Example: #bbccdd). If the background color is updated, all the tickets with the corresponding Design Id will be affected

Multilingual for events

For more detail, please go to this guideline: Multilingual ticket detail labels