Events

Event overview

This page gives organizers the overview of all the events that they have on TIXNGO system with statistic numbers related to its ticket status (Injected/Downloaded/Pending/Deleted/Activated/Controlled)

By default, the event list is filtered from the current date towards and ordered by event start time (earlier event first)
Every new ticket with a new unique event ID is injected into TIXNGO, which will create a new event on this page
Under the action column, TIXNGO provides functionalities to edit event details, or check codes for activation purposes.
Beacon information is useful in the case of using Bluetooth activation (via beacon) instead of time-activation.

Ticket statistics

Tickets injected = Total ticket injected per events (including deleted tickets – All)

Tickets downloaded = Tickets have been shown on user’s app (meaning users open app and see tickets)

Tickets pending = Tickets have been transfered but not yet accepted by recipients (Ticket status = Pending_transfer)

Tickets deleted = Tickets have been deleted (Validity = Delete)

Tickets activated = Tickets have been activated (Activation = Activated)

Tickets controlled = Tickets have been controlled at access controlled and data are synced with TIXNGO

Search and filter

The organizer can search for any specific event by their master event id, master event name, event name, event Id or filter by event start time or end time.

Manual Activation Code

In order to support a quick operation in case of time-based or bluetooth activation do not work, organizer can use manual activation as a alternative method.
A code must be entered to activate the ticket and is different per event.
Event list => Click on shield icon => See Manual Activation ID

Edit event details

The organizer can edit and update event details after the event is created on TIXNGO (via injection)
Event list => Click Pencil icon => Make changes => Click Apply

Event group, event information, address modifying will be applied to all existing ticket of the event.
Activation group, transfer rules, design ID will be applied to all tickets belonging to that groupID
Resale Ticket Shop (S-360), prohibited items, sponsor, and seat map will be changed accordingly if under ticketDetails.hidden, there’s no value yet for that.

More details on Event Page

Variable Name	Variable Type	Value length	Variable usage/description
Event Name	string	128 char	Name of the match
Website URL	string	128 char	If specified then clickable URL displayed at the Ticket Detailed View
Event Group Image URL	string	256 char	Display image as per URL on following ticket views: My Tickets - "Group Image"
Event Group Name	string	128 char	Display name on following view: My Tickets - Event Group Name
Master Event Name	string	256 char	Master event is used for filtering purposes in Events and Ticket List screen
Ribbon Display Time	string	must follow RFC 3339 date format	Time at which a ribbon is displayed on the mobile app to notify spectator to turn on Bluetooth. This Ribbon Display Time is not converted in local browser time as we must set here the Time Zone
Start Time	string	must follow RFC 3339 date format	Displays Match date and kick-off time at the Ticket View and Ticket Detailed View. This Start Time is not converted in local browser time as we must set here the Time Zone
Expiration date	string	must follow RFC 3339 date format	Not displayed, this is the Time at which the Event Expires. This Expiration Time is not converted in local browser time as we must set here the Time Zone
Time Zone	offset	must follow RFC 3339 date format	Time Zone offset for Start Time, Expiration Time & Activation Time of the Event
Site	string	200 char	Site name displayed at the Ticket View and Ticket Detailed View under Address title
City	city	200 char	City where the event takes place
Line 1	string	200 char	line 1 of the address
Line 2	string	200 char	line 2 of the address
Line 3	string	200 char	line 3 of the address
Country Code	string	200 char	country code for the address
Region	string	200 char	region of the event
Zip	string	200 char	zip code for the address
Longitude	number	float	longitude of the event's location
Latitude	number	float	latitude of the event's location
Mobile App Id	string	256 char	Used as a key to display tickets only for the particular Event
Ticket Image URL	string	256 char	Display image as per URL on following ticket views: Ticket View, Ticket Detailed View
Remove Ticket Image URL	Boolean	Boolean	Enable the deletion of all tickets image URLs in that event.
Transfer Group Id	string	256 char	Transfer rules can technically be different for every ticket. Organizer might want to chose to have different transfer rules for different types of ticket (ex: Adult, child, VIP, etc…). This GroupID is the Transfer rules group ID representing a group of transfer rules applied to certain tickets. If Organizers want to apply the same rules to every tickets, by default this groupID is set to the EventID and every ticket will be in this group.
Max number of Ticket per receiver's Phone	integer	integer	Maximum amount of tickets per phone for this Transfer rules group id
Max number transfer per Phone	integer	integer	Total amount of transfers per Phone (-1 feature is disabled). Counter is increased for every new transfer, but decrease on a Return.
Max number transfer per Ticket	integer	integer	Total amount of transfers per Ticket (-1 feature is disabled). Counter is increased for every new transfer, but decrease on a Return.
Assign Limit	integer	integer	Upper bound amount of transfer before the Assign function is disable (-1 means unlimited)
Allow Transfer	Boolean	Boolean	Enables or Disables transfer functionality for given match (Send menu item in the ticket view hidden or displayed)
Allow Transfer after Activation	Boolean	Boolean	Enables or Disables transfer functionality for given match for Activated Tickets (Send menu item in the ticket view hidden or displayed)
Allow Transfer after Control	Boolean	Boolean	Enables or Disables transfer functionality for given match for Controlled Tickets (Send menu item in the ticket view hidden or displayed)
Allow Return To Organizer	Boolean	Boolean	Enables or Disable allow everyone to release ticket to resale. (More Details)
Allow Return To Organizer For Initial Spectator	Boolean	Boolean	Enables or Disable only Initial Spectator can release ticket to resale.
Keep one Ticket Overall	Boolean	Boolean	Force ALL ticket wallet holders to keep at least 1 ticket per given Match
Keep one Ticket at Injection	Boolean	Boolean	Force ticket wallet holder to whom tickets were originally injected to keep at least 1 ticket per given Match. E.g. all his transfer guests will be able to forward all the tickets they received
Activation Id	string	50 char	Activation group ID. Different tickets could have different activation method, this group ID make the distinction between them.
Activation Time	string	must follow RFC 3339 date format	Timestamp at which the tickets in the activation ID will be activated (following the given Activation Method). This Start Time is not converted in local browser time as we must set here the Time Zone When an activation time has passed, this activation group is no longer editable (activation time, activation method)
Activation Method	string	online/offline	Define ticket activation method for this activation ID, can be online or offline. (Used only if a timestamp is given in Activation Time
Barcode Size	string	key = 128 char; value = 128 char	Used to adjust QR code size in mm. Reflects both width and height. The value must between 10 and 32 (10 <= barcode size <= 32).
Barcode Position	string	key = 128 char; value = 128 char	Used to adjust QR code position in case if QR code size smaller that smartphone screen width (center, left, right)
Event Number	number	0 <= number <= 99	Display Event Number on mobile ticket if required
TicketShop Resale URL	string	key = 128 char; value = 128 char	The URL of TicketShop resale
Prohibited Items Image URL	string	key = 128 char; value = 128 char	Display Prohibited items image from this URL
Prohibited Items Link	string	key = 128 char; value = 128 char	Makes Prohibited Items Image clickable when redirecting to this link (must provide Image URL)
Sponsors Image URL	string	key = 128 char; value = 128 char	Display Sponsor image from this URL
Sponsors Link	string	key = 128 char; value = 128 char	Makes Sponsors Image clickable redirecting to this link (must provide Image URL)
Seat Map Image URL	string	key = 128 char; value = 128 char	Display Seat Map image from this URL
Seat Map Link	string	key = 128 char; value = 128 char	Make Seat Map Image clickable redirecting to this link (must provide Image URL)
Design Id	string	256 char	This Design Id representing a design applied to certain tickets in an Event
Background Color	string	7 char hexadecimal color	The background color of the corresponding Design Id (Example: #bbccdd). If the background color is updated, all the tickets with the corresponding Design Id will be affected

Multilingual for events

For more detail, please go to this guideline: Multilingual ticket detail labels