Pendings

Overview

The Pendings page allows organizers to view all "Pendings Tickets" (tickets where the transfer was initiated but the recipient did not yet sign-in to the app and loaded the tickets). Pendings can be searched using the ticket ID, the date, or the recipient registration source (the account was created in TIXNGO system and the user has the Mobile application or not yet: "Mobile App" or "External").
This page displays information about the Pendings Tickets, such as the ID, the taxation number, the event ID and name, the sender and recipient emails, the registration source, and the date and time of the initiation of the transfer.

• Clicking on the Ticket ID will redirect to the Support→Ticket screen.
• Clicking on the event ID or name will redirect to the Event screen.
• Clicking on the sender or recipient will redirect to the Support→Spectator screen.

Useful functionalities:

Search and filter

• You can find any specific pending transfer by searching for ticket ID, sender email, recipient email, contingent

Export Data

• Export CSV data is also available on this page