Published — v. 10

Mobile Logs

This page shows all the mobile logs of users related to user authentication, login/logout, reset password, activation, and deactivation. (All this information is mostly useful for debugging purposes)

The organizer can see a set of full information related to a log including spectator email, actions, message, log level (INFO, ERROR, WARNING), platform, OS version, app version, device model, device id, system date, mobile date

Clicking on the spectator's email will redirect to the Support→Spectator screen.

On BackOffice, go to the Mobile logs page:

Search and filter

  • Provided keywords are available for search and filter.

Export data

  • Export spectator data to CSV is available on this page

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