Page Comparison

This page gives an overview of how to create a new user account on Backoffice and the access permission of each role.

How to create a new account:

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Delete an existing account:

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Privileges for each role:

Pre defined privileges

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1. Read privileges means ability to view a given page or a given information on the Backoffice
2. Create privileges means ability to create a new information on the Backoffice.
   Example: create a new single ticket, create a new notification campaign...
3. Update privileges means ability to update an existing information on the Backoffice.
   Example: update ticket details, update event details...
4. Delete privileges means ability to delete an existing information on the Backoffice.
   Example: delete a ticket
5. Search privileges means ability to execute a search on the Backoffice
   Example: search for a ticket ID, a spectator...
6. Export privileges means ability to export data from Backoffice
   Example: export data from Ticket list page
7. Execute privileges: ability to execute an action
   Example: resend communications...

Pre defined roles

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1. ADMIN (AU): has all the privileges listed below.
2. SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
3. BASIC (BU): has all SU privileges + Delete ticket.
4. MODERATOR (Mod): has all BU privileges + Notification Campaigns
5. TIXNGO_SUPPORT (TS): has all AU privileges listed below except organizer profile/ API key and create new account

Detailed privileges for each role:

Pages	Role	Access to the pages							Show action icons/button
		read	create	update	delete	search	export	resend
Organizer profile & API key	AU	yes	no	no	no	no	no	no
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	no	no	no	no	no	no	no
	TS	no	no	no	no	no	no	no
Manage account	AU	yes	yes	yes	yes	no	no	yes

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SU	no	no	no	no	no	no	no
BU	no	no	no	no	no	no	no
Mod	no	no	no	no	no	no	no
TS	no	no	no	no	no	no	no
Support > Spectator	AU	yes	no	no	no	yes	no	yes	Image Modified
	SU	yes	no	no	no	yes	no	yes	Image Modified
	BU	yes	no	no	no	yes	no	yes	Image Modified
	Mod	yes	no	no	no	yes	no	yes	Image Modified
	TS	yes	no	no	no	yes	no	yes	Image Modified
Support > Ticket	AU	yes	no	yes	no	yes	no	no	Image Modified

Ticket transfer rules

SU	yes	no	no	no	yes	no	no
BU	yes	no	no	no	yes	no	no
Mod	yes	no	no	no	yes	no	no
TS	yes	no	yes	no	yes	no	no	Image Modified

Ticket transfer rules

Tickets	AU	yes	no	yes	yes	yes	yes	no

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SU	yes	no	no	no	yes	no	no

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BU	yes	no	no	yes	yes	no	no

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Mod	yes	no	no	yes	yes	no	no

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TS	yes	no	yes	yes	yes	yes	no

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Bulk update	AU	yes	no	yes	no	yes	no	no	Image ModifiedImage ModifiedImage Modified
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	no	no	no	no	no	no	no
	TS	yes	no	yes	no	yes	no	no	Image ModifiedImage ModifiedImage Modified
Injection	AU	yes	yes	no	no	yes	no	no	Image Modified
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	no	no	no	no	no	no	no
	TS	yes	yes	no	no	yes	no	no	Image Modified
CSV Injection	AU	yes	yes	no	no	no	yes	no	Image ModifiedImage Modified
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	no	no	no	no	no	no	no
	TS	yes	yes	no	no	no	yes	no	Image ModifiedImage Modified
Transaction	AU	yes	no	no	no	yes	yes	no	Image Modified
	SU	yes	no	no	no	yes	no	no
	BU	yes	no	no	no	yes	no	no
	Mod	yes	no	no	no	yes	no	no
	TS	yes	no	no	no	yes	yes	no	Image Modified
Pendings	AU	yes	no	no	no	yes	yes	no	Image Modified
	SU	yes	no	no	no	yes	no	no
	BU	yes	no	no	no	yes	no	no
	Mod	yes	no	no	no	yes	no	no
	TS	yes	no	no	no	yes	yes	no	Image Added
Privilege Instances	AU	yes	no	yes	yes	yes	yes	no	Image Added
	SU	yes	no	no	no	yes	no	no
	BU	yes	no	no	no	yes	no	no
	Mod	yes	no	no	no	yes	no	no
	TS	yes	no	yes	yes	yes	yes	no	Image Modified
Spectators List	AU	yes	no	no	yes	yes	yes	no

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SU	yes	no	no	no	yes	no	no

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BU	yes	no	no	no	yes	no	no

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Mod	yes	no	no	no	yes	no	no

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TS	yes	no	no	yes	yes	yes	no

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Mobile Logs	AU	yes	no	no	no	yes	yes	no	Image Modified
	SU	yes	no	no	no	yes	no	no
	BU	yes	no	no	no	yes	no	no
	Mod	yes	no	no	no	yes	no	no
	TS	yes	no	no	no	yes	yes	no	Image Modified
Communications	AU	yes	no	no	no	yes	yes	yes	Image Modified
	SU	yes	no	no	no	yes	no	no
	BU	yes	no	no	no	yes	no	no
	Mod	yes	no	no	no	yes	no	no
	TS	yes	no	no	no	yes	yes	yes	Image Modified
Events	AU	yes	no	yes	no	yes	yes	no

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SU	no	no	no	no	no	no	no
BU	no	no	no	no	no	no	no
Mod	no	no	no	no	no	no	no
TS	yes	no	yes	no	yes	yes	no

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Campaigns	AU	yes	yes	yes	yes	yes	yes	no	Image Modified
	SU	no	no	no	no	no	no	no
	BU	no	no	no	no	no	no	no
	Mod	yes	yes	yes	yes	yes	yes	no	Image Modified
	TS	yes	yes	yes	yes	yes	yes	no	Image Modified
Reports	AU	yes	no	no	no	yes	yes	no	Image Modified
	SU	yes	no	no	no	yes	no	no
	BU	yes	no	no	no	yes	no	no
	Mod	yes	no	no	no	yes	no	no
	TS	yes	no	no	no	yes	yes	no	Image Modified
Settings	AU	yes	no	yes	no	yes	yes	no	Image Modified

Edit value

Image Modified
SU	no	no	no	no	no	no	no
BU	no	no	no	no	no	no	no
Mod	no	no	no	no	no	no	no
TS	yes	no	yes	no	yes	yes	no	Image Modified

Edit value

Image Modified
Charts	AU	yes	no	no	no	yes	no	no	Image Modified
	SU	yes	no	no	no	yes	no	no	Image Modified
	BU	yes	no	no	no	yes	no	no	Image Modified
	Mod	yes	no	no	no	yes	no	no	Image Modified
	TS	yes	no	no	no	yes	no	no	Image Modified
Documentation	AU	yes	no	no	no	no	no	no	Image Modified
	SU	yes	no	no	no	no	no	no	Image Modified
	BU	yes	no	no	no	no	no	no	Image Modified
	Mod	yes	no	no	no	no	no	no	Image Modified
	TS	yes	no	no	no	no	no	no	Image Modified