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This page gives an overview of how to create a new user account on BO and the access permission of each role.

Table of Contents

How to create a new account:

...

Delete an existing account:

...

Privileges for each role:

Pre defined privileges

...

  1. Read privileges means ability to view a given page or a given information on the Backoffice
  2. Create privileges means ability to create a new information on the Backoffice.
    Example: create a new single ticket, create a new notification campaign...
  3. Update privileges means ability to update an existing information on the Backoffice.
    Example: update ticket details, update event details...
  4. Delete privileges means ability to delete an existing information on the Backoffice.
    Example: delete a ticket
  5. Search privileges means ability to execute a search on the Backoffice
    Example: search for a ticket ID, a spectator...
  6. Export privileges means ability to export data from Backoffice
    Example: export data from Ticket list page
  7. Execute privileges: ability to execute an action
    Example: resend communications...

Pre defined roles

...

  1. admin-user ADMIN (AU): has all the privileges listed below.
  2. support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Resend + Delete Sessions (logout of the spectator).
  3. basic-user BASIC (BU): has all SU privileges + Delete ticket + Transfer ticket..
  4. MODERATOR (Mod): has all BU privileges + Notification Campaigns
  5. TIXNGO_SUPPORT (TS): has all AU privileges listed below except organizer profile/ API key and create new account

Detailed privileges for each role:


Pages


Role

Access to the pages
Pages / views 

Role
Show action icons/button
readcreateupdatedeletesearchexport
re-executeShow Icons
resend
Organizer profile
/ api
& API keyAUyesnononononono
SUnonononononono
BUnonononononono
Modnonononononono
TSnonononononono
Manage accountAUyesyesyesyes
yes
nonoyes
n/aBU

Edit accountImage Added Delete accountImage Added Resend QR code for 2FA log inImage Added

SUnonononononono
n/a

BUnonononononono
Modnonononononono
TSnononononono
n/a
no
Support
->Spectator

> Spectator
AUyesnononoyesnoyes

Image Added

SUyesnononoyesnoyes

Image Added

BUyes
Resend
nono
SU
noyesnoyes

Image Added

Modyesnononoyesnoyes
Resend

Image Added

BU
TSyesnonono
no
yesnoyes
Resend

Image Added

Support
->Ticket

> Ticket
AUyesnoyesnoyesnono

Edit ticket transfer rulesImage Added

SUyes
yes
nononoyes
yes
no
n/a
no
SU

BUyesnononoyesnono
Modyesno
n/a
no
BU
noyesnono
TSyesnoyesnoyesnono
n/a

Edit ticket transfer rulesImage Added 

TicketsAUyesnoyesyesyesyes
yes
no
yesEdit, Delete, Export

Edit ticketImage AddedDelete ticketImage AddedTransfer ticketImage Added

Image Added

SUyesnononoyesnono

This feature is disabled for this user roleImage AddedThis feature is disabled for this user roleImage AddedThis feature is disabled for this user roleImage Added

BUyesno
Delete
no
BU
yesyesnono

This feature is disabled for this user roleImage AddedDelete ticketImage AddedThis feature is disabled for this user roleImage Added

Modyesnonoyesyesno
DeleteTicket InjectionAU
no

This feature is disabled for this user roleImage AddedDelete ticketImage AddedThis feature is disabled for this user roleImage Added

TSyesnoyesyesyesyesno

Edit ticketImage AddedDelete ticketImage AddedTransfer ticketImage Added

Image Added

Bulk updateAUyesnoyesnoyes
InjectSUBU
nono

Image AddedImage AddedImage Added

SUnonononononono
BUnonononononono
n/a

Events
Modnonononononono
TSyesnoyesnoyesnono
n/aSUno

Image AddedImage AddedImage Added

InjectionAUyesyesnonoyesnono

Image Added

SUnonononononono
BUnonononononono
Modnonononononono
TSyesyesnonoyesnono

Image Added

CSV InjectionAUyesyesnono
yesExport, Edit, Questionnaire, Security info (pin), Beacon InformationBU
noyesno

Image AddedImage Added

SUnonononononono
BUnononononono
n/a
no
Modnonononononono
TSyesyesnono
n/aSpectatorsAUyesyesyesyesyesyesyesExport, Delete Sessions
noyesno

Image AddedImage Added

TransactionAUyesnononoyesyesno

Image Added

SUyesnononoyesnono
BUyesnononoyesnono
Modyesnononoyesnono
TSyesnononoyesyesno

Image Added

PendingsAUyesnononoyesyesno

Image Added

SUyesnononoyesnono
BUyesno
Delete Sessions
no
BU
noyesnono
Modyesnononoyesnono
Delete SessionsCommunicationsAU

TSyesnononoyesyesno

Image Added

Privilege InstancesAUyesnoyesyesyesyesno
Export, Resend

Image Added

SUyesnononoyesnono
BUyesno
n/a
no
BUAU
noyesnono
Modyesnononoyesnono
n/aCommunications -> Notification Campaigns

TSyesnoyesyesyesyesno

Image Added

Spectators ListAUyesnonoyesyesyes
Schedule CampaignBU
no

Remove spectator accountImage AddedLog out spectatorImage AddedReset number of spectator's devicesImage AddedLock spectator accountImage Added/Unlock spectator accountImage Added

SUyesnononoyesnono

This feature is disabled for this user roleImage AddedLog out spectatorImage AddedReset the number of usage devices for this spectatorImage AddedThis feature is disabled for this user roleImage Added/This feature is disabled for this user roleImage Added

BUyesnononoyesnono
n/aReports

This feature is disabled for this user roleImage AddedLog out spectatorImage AddedReset the number of usage devices for this spectatorImage AddedThis feature is disabled for this user roleImage Added/This feature is disabled for this user roleImage Added

Modyesnononoyesnono

This feature is disabled for this user roleImage AddedLog out spectatorImage AddedReset the number of usage devices for this spectatorImage AddedThis feature is disabled for this user roleImage Added/This feature is disabled for this user roleImage Added

TSyesnonoyesyesyesno
n/aExport

Remove spectator accountImage AddedLog out spectatorImage AddedReset number of spectator's devicesImage AddedLock spectator accountImage Added/Unlock spectator accountImage Added

Mobile LogsAUyesnononoyesyesno

Image Added

SUyesnononoyesnono
BUyesnono
yes
noyesnono
Modyesnononoyesnono
TSyesnononoyesyesno

Image Added

CommunicationsAUyesnononoyesyesyes

Image Added

SUyesnononoyesnono
BUyesno
n/a
no
BUAU
noyesnono
Modyesnononoyesno
n/aTransactions
no
TSyesnononoyesyesyes

Image Added

EventsAUyesnoyesnoyesyesno

Edit eventImage AddedTicket security informationImage Added

Export

Image Added

SU
yes
nonononononono
BUnonono
n/a
no
BU
no
yes
nono
Modnonononono
n/a
no
Pendings
no
AU

TSyesnoyesnoyesyesno

Edit eventImage AddedTicket security informationImage Added

Image Added

CampaignsAUyesyesyes
Export
yes
SU
yesyesno

Image Added

SUnononononono
n/a
no
BU
yes
nonononononono
n/aMobile logsAUyes

Modyesyesyesyesyesyesno

Image Added

TSyesyesyesyesyesyesno

Image Added

Export
Reports
SU
AUyesnononoyesyesno

Image Added

SUyesnononoyesno
n/a
no
BUyesnononoyesnono
Modyesnononoyes
n/a
no
Settings
no
AU

TSyesnononoyesyesno

Image Added

SettingsAUyesnoyesnoyesyes
Edit ActionBU
no

Edit valueImage Added
Image Added

SUnonononononono
n/a

BUnonononononono
Modnonononononono
TSyesnoyesnoyesyesno
n/an/a

Edit valueImage Added
Image Added

ChartsAUyesnononoyesnono

Image Added

SUyesnononoyesnono

Image Added

BUyesnononoyesnono

Image Added

Modyesno
yes
nonoyesnono

Image Added

TSyesnononoyesnono

Image Added

DocumentationAUyesnononononono

Image Added

SUyesnononononono
n/a

Image Added

BUyesnononononono

Image Added

Modyesnononononono
n/a

Image Added

TSyesnononononono

Image Added