SMS &
MultilinkMulti-link tracking
SAM reaches a new level of customer experience and automated marketing by opening new possibilities with the SMS communication channel. SAM is also increasing its measurement capabilities by adding advanced tracking for each link of your campaigns and the devices used to open your newsletters.
Price breakdown
Take profit of major improvements brought to SecuTix by the price breakdown module: easier to set-up, more flexible, available for all kind of prices. This important project has started in Whymper V2 and will continue in the next releases.
SecuTix Data AnalyTix
Get a better understanding of your business with our new Business Intelligence solution. SecuTix Data AnalyTix is the ultimate solution for you, Live Entertainment professionals, to analyze your data. Dashboards & reports will give you full insights on your activities.
Gravity Product Catalog Page
Online sales platform has been further empowered by Gravity! A more graceful, compelling and simplified catalog browsing experience is now offered through our brand-new Gravity Product Catalog Page with the possibility for users to toggle between list view and calendar view and filter by date and price range. Finding the desired event or visit pass has never been so easy for your online users!
Other new features and enhancements
Whymper V3 also features a number of other improvements.
Online sales
- Gain deeper insights of your online customers' engagement with enhanced e-commerce tracking
- Single use code improvements
- Payments with MasterPass
Visit passes
Contacts
Compliance
Configuration
- Automatically retrieve exchanges rates
- Handle multiple countries inside an organization
- Define comfort variables for any products
Seat map configuration
- Configure the colors of your seat map and printouts
- Easily navigate to the desired location on the map
Sales management
- Import file remarks in bulk
- Print a pending account invoice with the full history
- Print your season tickets in mass and import external card IDs using Fortress UK interface
Access control
Technical enhancements
- We now have an automatic integration with the security vulnerability data source (https://www.cvedetails.com/) and we update continuously the impacted libraries, application servers, web servers, etc. All Whymper V2 required components have been updated to guaranty the security, performance and availability of the solution.
- Datamart API is migrating to postgreSQL, hosted on AWS to increase performance, security (end to end encryption), availability (resilient to a major disaster) and decrease cost. This means that no dedicated VPN is required anymore.
- Payment with coins is now finally supported in our New Ticket Vending Machine software. Not only do we constantly deliver innovative digital solutions using Gravity, but we also take care of features that are still in-use in the previous version. With the support of the coin slot machine, the new TVM software is now 100% isofunctional, which means support for the old TVM software will be discontinued as of the end of 2018. You will be contacted soon by the SecuTix support team to help you migrate to the new TVM software. We also offer a brand new TVM hardware with a large and immersive touch screen. For more information, feel free to contact our support team.
New features in the pipeline with integrated digital solutions from our add-on technologies
- Unlock the power to gain further insights about your users' cart behavior and retarget cart abandoners
- Charge ticket resellers a fee on the refund from the resale platform
- Configure a payment fee applied to online sales
- Allow your customers to add a remark on your documents
- Allow downloading mobile tickets in bulk
Sales
Resale platform
Exports
Configuration
- Define a validity period for your comfort variables
- Directly modify the themes & languages for future timeslots
- Configure your email templates using HTML
- Use order data within your email templates
Seat map
Sales management
Access control
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There is an update available for the SecuTix Firefox kit, which includes a new way to manage communication between your box office and peripherals – printers, payment terminals and cash drawers. This is the 'Device Manager' installed with Firefox, which now controls box office peripherals. It replaces the applets, which are now discontinued. If you haven't installed the latest version, please see How to install the SecuTix kit (Firefox and Device Manager). |
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