Context
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| UPCOMING | The online journey for purchasing packages is improved so that matches can be selected from a list that includes match details. You can now better leverage the rich flexibility of packages with competition products including open-choice packages
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Solution
Packages can have a fixed content (no choice by customers) or open choices (customers can choose to include optional item or choose which performance, match or time slot suit them most). Packages can be configured already to offer several items has a bundled offer selling several products at the same time. Open-choice package can for instance allow you to combine a match chosen by the customer with hospitality services, or allow customers to pick 3 matches of their choice.
The online journey for open-choice packages has now been improved for matches so that customer can pick their match from a list of matches that shows team names and competition round in addition to date and times.
Note that the box-office already supports all
these offers.
Getting started
You have nothing special to do to benefit from this improvement: the new display will apply automatically for packages that are on sales on your internet sales channel.
So all you need is to setup packages from Catalog > Package screen to configure your packaged offer.
To offer a choice of match for one of the line of the package, create a package line for the competition product and in "Performances" select which of the matches are available to choose from the user.
You can also add several lines with matches if the user has to choose different matches.
You can also include different lines that are dependent (meaning that the same match has to be chosen for all lines), e.g., in case you want to combine tickets at different tariffs for the same game.
You can then finalize the configuration by setting up quotas (either globally or per seat category), applicable tariffs, modified prices and charges.
After your package is configured and is in state running, don't forget to add it to a product profile to make it available for sales.