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Currently, the card receipt is printed systematically during order closure, The order receipt is printed if it has been configured in the documents to send (menu Initialisation > Documents to send ) in Institution or Organisation context). The order receipt can be reprinted from the file detail as any other document.
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New mode "Print only on request" | Previous behaviour | |
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Order closure | Neither card receipt, nor order receipt is printed | Card receipt is printed Order receipt is printed if defined in the documents to send |
Previous file > Print receipt | Both receipts are printed | Order receipt is printedPrint order receipt |
Customers outside of France may use the new mode "Print only on request" but don't have to.
Detail
The Previous file > Print receipt option is available on the following screens:
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The feature is enabled by default for all organisations located in France created before the delivery of this feature.
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If you create new organisations located in France after the 01.01.2023, you have to enable the feature manually (see information below) |
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The feature is disabled for all organisations located outside of France. However, you can enable the feature manually (see information below) |
The feature may be enabled in the Parameters tab of the Organisation's characteristics screen:
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