Why Direct Debit and typical use cases
- Season tickets
- Memberships
Direct debit features overall principles
- Pay a product with Bottomline
- A mandate is create by the system in Bottomline with a Payment Plan
- From there the order is paid in SecuTix and the ticket can be printed
- The installment management, reminder and so on are directly done for the Bottomline solution.
Pay with Direct Debit on Back office
- Add a product that can be paid by Bottomline, most probably a season ticket or membership.
- In the final cart select the payment method Direct Debit Bottomline (here the name depends on the setup you have done)
- In the pop-up, enter the Sort Code and Account Number of the customer.
- A new mandate is created in the Bottomline solution with a payment plan (depending on your setup)
Pay with Direct Debit on Ticketshop (online)
- A user can add a product that can be paid by Bottomline in the cart, most probably a season ticket or membership.
- On the checkout screen, the user selects the payment method Direct Debit Bottomline.
- The user click on Proceeed and is redirected to web form to apply for a Direct Debit.
- You submitted, the user will receive a confirmation code that needs to be entered on screen.
- A new mandate is created in the Bottomline solution with a payment plan
Setup a Direct Debit payment method
- Configuration of the payment method
- Configuration of the interface and parameter
Renew season ticket and membership with Direct Debit
Limitations
- only Uk compatible
- works only with GBP currency
- A contract must signed and an instance created in Bottomline Partner
What can you do with Bottomline, level of setup