SecuTix customers using Ogone as Payment Service Provider may replicate the instructions of the payment terminal on the ticket vending machine, thus making them much easier to read.
Solution
SecuTix will group the target products from different cross-sales into a single section, thus providing a more compact and user-friendlier display. The target products are displayed as if they were belonging to the same cross-sales definition.
In the example above, an internet user has selected three events into a season ticket. An administrator has set up a cross-sale for each of these events, the target product being the brochure (defined as a service). The advanced option "Offer this cross-selling when the base product is included in a season ticket" has been enabled for all these cross-sales. As a result, the three brochures are displayed in the cross-selling section and are displayed in a grouped way (one aggregated cross-selling section instead of three separate sections).
The same display is used in the separate cross-selling page:
This new grouping feature is available for following cross-selling types:
- Cross-selling
- Conditional cross-selling
It also applies for events bought outside season tickets, and to any other simple products currently supported by the cross-selling feature.
A target product will only be displayed once, even if it has been defined as target product of several cross-sales
Getting started
Target products will be merged into a single cross-selling section if the cross-sales they belong to meet the following condition:
- They have the same type (either Cross-selling or Conditional cross-selling but no mixture of both)
- They have the same external name (in above example, the name is The story behind the show)
- They belong to the same cross-selling profile
As a result, you can avoid the merge by creating the cross-sales in two different cross-selling profiles.
For example, the display above is the result of the following set-up:
