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This is a list of the cookies that may be set in customers' browsers when they access SecuTix front-office portals:

Front-office portal typeName of cookiePurpose & TypePut fromImplemented byCategory
AllhasUserAcceptedCookiePolicyThis is a cookie set on request by the SecuTix service team to note if the end user has seen and accepted a one-time banner linking to the cookie policy.Javascript (GTM)SecuTixEssential
All

_ga
_gid
_gat
_gac

_gaexp
__utmXXXX

These Google Analytics cookies are implemented based on information collected while users are browsing, in particular, their IP address, internet service provider, browser type, configuration and settings, etc. These cookies are used to distinguish individual site visitors to a site by assigning a randomly generated number as a user identifier. The identifier is updated with every page view and allows user interactions with the site to be measured.Javascript (GTM)Google Performance / Essential (with IP address anonymization in Google Analytics)
AlluserIdContains the contact number of the logged-in user, on the ticketshop, when pushed to Google Analytics (this is optionally activated on our ticketshop through an advanced service)JavascriptGoogle, SecuTixPerformance
AllSERVERID-*Server load-balancing functionality in SecuTix data centersServerHAProxyEssential
LotteryAWSALBAllows the ticketing system third-party datacentre provider (Amazon EC2) to route incoming end-user traffic correctly to the ticketing servers.ServerAmazon AWSEssential
LotteryLOTTERY_SESSIONSession technical identifier used by the ticketing lottery front-end system.ServerSecuTixEssential
Peak protectAcpAT_XXX
WR_queueinfo-XXXXXX
Allows the ticketing system to verify that the user has been routed through the Peak Protect traffic management tool.ServerSecuTixEssential
Ticketshopstx_rememberMeAllows the ticketing system to remember the user account last employed, if they opt-in explicitly to the feature, and, if users so choose, implement an auto-login process on the ticketing portals for subsequent visits.ServerSecuTixFunctional
TicketshoplangAllows the ticketing system to remember the user's language preference, after logout, for subsequent visits.ServerSecuTixEssential
TicketshopSTX_SESSIONSession technical identifier used by the ticketing system.ServerSecuTixEssential
Ticketshop (SecuTix Cloud only)BIGipServer_XXXAllows the ticketing system to route the contact to the same server in order to use caching options (in SecuTix datacenters).ServerF5 Networks (who provide our Big IP hardware)Essential
Ticketshop (AWS only)AWSALBAllows the ticketing system third-party datacentre provider (Amazon EC2) to route incoming end-user traffic correctly to the ticketing servers.ServerAmazon AWSEssential
Ticketshopstx_cartSummary_<institution code>_<channel code>Allows the ticketing system to provide a shopping cart summary to third parties, incl. order ID (https://confluence.secutix.com/display/DOCEN/Website%2Binterfaces#Websiteinterfaces-Displayingashoppingcartsummaryonthesite)ServerSecuTixFunctional
Ticketshopstx_contact_<institution code>_<channel code>Allows the ticketing system to provide basic contact data to third parties (contents, decryption)ServerSecuTixFunctional
Ticketshopstx_samp_XXXXXXX
stx_samp_url_XXXXXXX

Allows marketing campaigns to be built and resulting sales to be determined.

  • stx_samp_XXXXX : contains a random identifier specific to the SecuTix marketing campaign (e.g. qS0hu6Kue7yYWb7Fayr4, same for all users targeted in a given marketing campaign)
  • stx_samp_url_XXXXX : contains the target website URL (typically a page of the webshop), contained in a marketing email or a webtracker linked, stripped of the URL parameters (i.e., will be the same for all users targeted by a given marketing campaign). (e.g. http%3A%2F%2Fwww.secutix.com)
ServerSecuTixPerformance
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