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Version 11
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Feature patch - Released in production the 13.05.2020 LIVE
New features
Online Sales
- Season ticket cards can now be digitalized as print@home or mobile cards. Read more
- Open-choice packages with matches can now be offered online Read more
- In the customer account, internet users can see the remaining amount on his/her reusable vouchers. Read more
- In the register and login screen, internet users can now show or hide the password they are typing. Read more
- Automatic redirection based on access rights: Internet users can be redirected automatically to a different internet point of sales if they attempt to access an unauthorised sales channel. Read more
- Promoter web reporting improvements:
- To provide a more accurate insight on the final revenue, we have added two new measures: the potential revenue and the net revenue. Read more
- In the back-office, promoter operators can now get access to the orders and tickets concerning the products that the promoter is responsible for, enabling self-service support by promoters. Read more
Onsite sales
- At the box-office, operators can see the remaining amount of a reusable voucher by opening the voucher's ticket details screen. Read more
Back-office
- COVID HELP A new mass-cancellation batch function allows you to cancel in bulk open passes, visit passes and services, similarly to what exists already for events and competitions. Read more
Reporting
- A new filter on sales period using relative dates (last n days/weeks/months), particularly useful for scheduled reports, is now available in product revenue and product revenue payment reports.
- NOVA Wrapper: NVF-265, NVF-266, NVF-273, NVF-275, NVF-277, NVF-279, NVF-280, NVF-281
Bug fixes
Additional bug fixes
- [STX-98330] In the box office, when the number of tickets exceeds limitations, the quantity displayed in the error message is wrong
- [STX-98535] In the box office, when the cart screen is opened, a forbidden message is displayed
- [STX-98579] Some texts are not translated in french
[STX-98721] In the ticket shop, answers to questionnaire with more than 60 characters are not fully displayed
[STX-93454] The card number printed on an RFID card is different than the value found in SecuTix
[STX-97738] Incorrect handling of back end account update from lottery, when login already used
[STX-98339] The SEPA file does not use values configured for the organization
[STX-98352] Number of tickets added to the basket does not mach the number of clicks done by the operator
[STX-98355] In the report modification, some changes of default values reset the field "Operation Type" of the report definition
[STX-98392] An unauthorized update of a shipment address is not prevented if one of the shipment selected can be updated
[STX-98436] Ticket holder import batch shows inconsistent results
[STX-98476] In the box office seat map, filters are not correctly applied if all seats from a contingent have been sold
[STX-98580] In the producer space, it was not possible to generate the report for all events
[STX-98581] In the ticket shop, the credit balance amount cannot be used to pay cancellation insurance
[STX-98582] All credit notes created by the cancellation batch are not sent to SAP
[STX-98604] The parameter "group cancellation" in re-integration batch cannot be used due to an error
[STX-98605] Tickets injected in TIXnGO cannot be put to resale
[STX-98755] A technical error happens when printing the summary for the bank agreement
[STX-98778] In the physical configuration, the change of seat numbering have an unexpected result
[STX-98813] Product revenue report display wrong data in case of exchange and refund
[STX-98822] An error occurs when exporting contacts from SAM targets
[STX-98897] In the landing page of producer space, the calendar shows events one day before
[STX-98924] Financial information cannot be saved because of unwanted IBAN check in the back office
[STX-98929] OneTrust: SecuTix cookies are still set when the control cookie is not present at all
[STX-98939] The seat map have a different display of lines between physical and logical configurations
[STX-99000] In the contact configuration screen, the button "create internet account" sends the password generation email instead of the account creation email
[STX-99046] Producers cannot be found in the activity profile with their names
[STX-99074] Campaign email shipments are not completed successfully
[STX-99191] For boutique products, in addition to the product image, also the images dedicated for cross-selling products are displayed