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Feature patch - Released in production the 02.12.2020 LIVE

New features

Online sales

  • Google Analytics data layer implementation extended to push the data related to the checkout process resulting in reaching a better understanding of your customers behavior on the ticketshop. Read more
  • Our Ticket Shop now uses text and icons to communicate the availability of the tickets.
  • On the B2B distribution portal, the ticket holder fields Place of birth and Region of birth are now available like on the B2C portals.

Reporting

  • TED provides a global view for all the available product families, including an improvement to display for tour promoters.

Back-office

  • Seats can be paired together in the configuration map in order to allow automatic seating of for example wheelchairs and their companion seats. For now, this feature is only working when using post-sales seating.
  • Several UX improvements on the refund batch, mostly grouping together advanced filtering options and adding an option to include all the products inside a composed product. Please make sure to read the detailed, updated feature release note: Bulk refund process improved with new filters and selections criterias


Keep your operators' tools up-to-date

With the start of the Bishorn V1 cycle, a new version of the SecuTix kit for your operators is now available. Please refer to How to install the SecuTix kit (Firefox and Device Manager) for instructions on how to install/upgrade your kit to make sure that you keep up with security and performance fixes.

The previous version (Gabelhorn V1, Q4 2019) will continue to work for now but we highly recommend that you plan upgrading to the new kit version in the coming months.

Deprecated version: Kit versions prior to Gabelhorn V1 (Q4 2019) are deprecated and not supported anymore. If you still use them, upgrade now.

Bug fixes

  • [STX-105136] Payments are wrong when refunding a season ticket partially and then completely

  • [STX-105279] Calculated price season tickets do not appear on agency portal to be distributed


 Additional bug fixes
  • [STX-104252] Ticket list is not automatically collapsed in "distribute your ticket" section
  • [STX-104556] Warning for missing payment method is displayed multiple times, on the seat map
  • [STX-104558] Event filter dropdown: the sorting of events with an accented first letter is not respected
  • [STX-104658] Seat map: missing translation for freezing reason
  • [STX-104691] Firehose product interface gets blocked because of an error
  • [STX-104910] Logical configuration should not show "Propagate" option
  • [STX-104920] Target configuration > DateInTheNextNDays/DateInTheLastNDays operation doesn't work correctly with date type (without time)
  • [STX-105054] Labels for new seating proposal in ticket shop are not fully translated in Spanish
  • [STX-105145] Wrong translation in French for the price in the resale platform
  • [STX-103126] It is not possible to add events to a fixed price season ticket already purchased
  • [STX-103839] Images for merchandising are sometimes blurry
  • [STX-103841] Firehose interface for lottery does not work as expected
  • [STX-103881] An incorrect redirection for lottery login is observed with some specific SSO
  • [STX-104170] Large order ticket creation is slow
  • [STX-104224] Resold tickets are  in some cases still visible in resale platform
  • [STX-104307] Contact is not a season ticket holder after purchasing a season ticket
  • [STX-104374] Some already settled files have their status displayed as "Cancelled"
  • [STX-104427] On refund/exchange screens, when general overheads are modified, we cannot complete the operation
  • [STX-104438] Logical configuration seat map: hidden contingents are displayed, sort is not respected
  • [STX-104444] A technical error happens when loading an RFID ticket to SwissPass
  • [STX-104468] An unclear message of social distancing is displayed for season tickets
  • [STX-104471] Email address is displayed wrongly in "partnershop" report
  • [STX-104472] Operator is unable to access the parameters of the ticket shop landing page due to role limit at Institution Level
  • [STX-104478] It is not possible to delete sub-relay in sub-relay management screen
  • [STX-104479] In sub-relay management search, it is not possible to search for more than 20 characters
  • [STX-104497] It is not possible to schedule a dispatch refunded payment function with cancellation date "is not NULL" in Spanish
  • [STX-104504] In some cases, documents cannot be generated due to an error
  • [STX-104506] Topics filter is not displayed in the ticket shop, the first time it is accessed in a session
  • [STX-104521] Contact advantage is still displayed as available although it has already been used
  • [STX-104528] It is possible to edit Slimpay payments while these are in progress
  • [STX-104531] Read only rights are not properly reflected in point of sales configuration screen options
  • [STX-104609] A technical error happens when viewing unsent shipments
  • [STX-104634] Additional images are displayed in the product description even though there is not alternative image set
  • [STX-104650] It is not possible to access the tickets list on mobile application
  • [STX-104660] Seat map : invalidated reason filter values must count invalidated seat only, not free seats
  • [STX-104690] Some box office screens require opening cash desk, even when they have no payment process
  • [STX-104711] It is not possible to load shipment list due to an error
  • [STX-104725] No logs are shown in the batch that computes metrics for emails campaigns
  • [STX-104726] The list of performances opened from the seat map, is different from the one in the select screen
  • [STX-104753] Slowness is observed in cash desk management
  • [STX-104759] Reports from the producer’s portal are generating with a 1 day difference from the date range being used
  • [STX-104787] Membership validity information is in some cases missing in file details
  • [STX-104897] Unclear error message when dispatching refunded payments by batch
  • [STX-104918] Buttons on the terms and conditions pop-up are always disabled on Safari browsers
  • [STX-104926] In some cases, an error happens when opening a seat map
  • [STX-104974] Text labels are incorrectly rotated after an undo action in the seat map
  • [STX-104987] In file details screen, the total amount is wrongly displayed
  • [STX-105016] Hardware dropdown list is empty when using Italian language
  • [STX-105023] Seat map: slowness when selecting seats with multiple clicks
  • [STX-105204] There are some sales missing in the voucher management report, which are shown in the product revenue report
  • [STX-105353] SAM SMS Campaigns fail to build the document due to an error
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