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Feature patch - Released in production in the week of 21.02.2022 

New features

Online sales

  • (Tournament platform) With this new parameter, organizers can define which lottery portals must be included in global limits computation, to make sure that if a customer applies to several lotteries across different portals, he does not exceed the allowed number of tickets.
  • (Tournament platform) With this new parameter, organizers can define which lottery portals must be included in performance incompatibility rules computation, to make sure that if a customer applies to several lotteries across different portals, he is not allowed to buy incompatible matches.
  • The tickets list (available in ticket shop, group sales portal, and resale portal) only show tickets purchased and also up for resale. With this new feature, by toggling the "Hide resold/canceled tickets" check-box, users will be now able to find their resold or canceled tickets.
  • B2B customers can now also access the resale platform to purchase secondary market tickets. A dedicated B2B resale platform can even be set up separately from the pure C2C platform.
  • Let your B2B customers autonomously distribute in bulk their tickets to their contacts, simply using the email address. Along with the TIXnGO's solution, the fulfillment of hundreds of tickets has never been so easy.
  • On the resale platform and when there are only a few seats available the seat map will automatically zoom on it to make it easier for your customers to pick the seats.

Onsite Sales

  • Using the mobile operator without a payment terminal is now possible. This removes all the hardware constraints coming with the payment process, meaning that you can now use the mobile operator with any tablet model as a read-only tool.

Engagement

  • Ability to assign interactions to operators and set an interaction state in order to be able to do tasks follow-up when combined with SAM targets in the new fundraising dashboard.
  • Run SAM campaign by filtering out contacts living at the same address.

Back-office

  • Select the product for which you want to generate the direct debit file
  • New direct debit payment method: you can manually mark installments as canceled, failed, or successful
  • Did you apply reverse charge or other types of discount but still want to display the face value on the ticket? A new field containing the base unit amount is now available in the ticket template editor.
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