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Create your ticket templates in this section for all your products, including gift vouchers. These ticket templates can be re-used across various products and competitions.

There are multiple possible templates:

  • Thermal => for thermal printers (BOCA, Stimare)
  • PDF => standard A4 print@home
  • Mobile => PDF responsive for smartphones
  • Passbook => for Apple wallet

Main Screen

New: create a new template

Copy: select a template and copy the entire template. You can then rename it.

Delete: delete a template is possible only if this template is not associated to a ticket model

Export: select a template and export all fields in an XML format

Import: import a template (XML format). These export-imports functions are useful if you need to migrate a template from an environment to another. If you are satisfied with a template in PreProd, you can Export it and Import in PROD.

Hide: hide a template you do not use anymore



Name: can be defined when a new template is created. Extension is automatically added depending on the type of template

Basic template: technical internal value – type of template (PDF, mobile...)

Last Modification: template modified when and by whom (Institution@Operator)

Comment: free text for internal purposes. To add a comment, open the template, then click on  and edit your comment


Working on a template

Three types of elements can be added to tickets:

  • TEXT
    • Parameter value => dynamic text - e.g. contact name, seat category, match start time
    • Static value => hardcoded text – e.g. generic information
    • Custom value => Combination of dynamic values (and/or static values)
  • IMAGE
    • Static image => e.g. sponsor logo
    • Dynamic image => e.g. contact profile picture
  • BARCODE
    • 1D
    • 2D (QR Code will be available for thermal tickets as from in Whymper V3).




Loads of useful tips are available here.

Next Steps

Once your templates are ready, or even if they are a work in progress, you can create Ticket Models (Organisation | Tools | Ticket Model) that will then be associated to products,





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