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Charges are fees applied on each ticket within an order. Thus, they are different than overheads which are applied on the entire order.

When you create a new Charge, you must define:

  • Type either Reservation or Other: impact only for your own internal classification
  • Operation type is more important. This will trigger the charge depending on the actual operation type done during the order
    • Booking/Selling: for Sales and Reservations
    • Option: for options (pre-requests)
    • Organisation exchange: exchange asked by the organiser (see here)
    • Customer exchange: exchange asked by the customer (see here)
  • VAT code: select the VAT rate to apply on this fee

Next Step: create a Charge tables.



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