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Aim: create shipment modes that can be subsequently used at the sales channels level.

Once created, shipment modes need to be linked to sales channels. One shipment mode can be used in multiple sales channels and organizations.

Shipment modes are both linked to ticket delivery and to document delivery (such as order summaries or invoices).

General

Beside a custom internal and external name, the most important parameter for a shipment mode  is its type.

Each type allows specific functionalities.

Shipment Modes typeDescription
By handtickets are given directly to the contact *
Print at homeonly for print@home support (excludes mobile delivery)
Electroniceticket enables both print@home and mobile PDF templates
E-maildelivery by email - applicable only to documents. Email is not a delivery mode available for tickets because tickets are never sent by email (different than order confirmation)
Pick-up at controlfor on site collection purposes
Hand to contact postponedticket / document can be created but would not be immediately delivered to the customer
Postdelivery by standard postal services
Externaldelivery not directly managed in SecuTix
Blockchaindelivery on dedicated mobile APP (TIXnGO only)
Mobiledelivery for mobile reponsive tickets only
Load on simple cardload on badge
Load on RFIDload on RFID card
Registered postdelivery by postal services with specific follow-up
DHLdelivery by DHL (requires specific interface existing in SecuTix)

When you create/modify a shipment mode, you have possibility to customize its behavior:

n.description
1is this shipment mode applicable to tickets / documents? (some are predefined, like "e-mail" type)
2

No  = it will onnly be available to customers living in the country of the organization

Yes = available to customers outside of the country of the organization

Any = available to both domestic and international customers

By zone = select a Delivery Zone for which this shipment is allowed

3Configure availability of shipment mode depending on the number of days before the product.
This is relevant for delivery by post where you'd prefer to hide this shipment mode when getting too close to the event date.
4For distributor, please see: Shipment mode toggle in distribution process

"International" parameter for "By Hand" types must be set to "any" if you want to sell tickets for unnumbered seatmaps from screen Sales > Quick Sales > Without map

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