If your organizer does not use S-360 to inject and manage tickets, TnG provides another solution which is CSV injection to allow the organizer to inject up to 20'000 tickets at a time.
Inject tickets by CSV file
- Get an example template
Go to CSV Injection > Click CSV template at section 02
The minimal template contains all mandatory values that you need to inject tickets successfully to TIXnGO.
The full template contains all possible values that you can provide when injecting tickets to TIXnGO.
- Upload CSV file
Go to CSV Injection > Choose file > Submit
What you should know:
- Maximum tickets injected per CSV file: 20000 tickets
- This page list all CSV injection jobs that were sent by the organizer and its status (COMPLETED/FAILED/IN PROGRESS)
- Two templates are available, a minimal required fields template and a complete template with all possible ticket fields to help with the CSV setup.
- Organizers must check the output file to make sure the actual status of each ticket injected (ACCEPTED/REJECTED)
- Both uploaded CSV and output files are downloadable. Output file contains the details of ticket injected status as well as any error associated with its failure.
- The CSV file must be UTF-8 encoded
- For more details on each field of the file, please check here for better understanding.