Why should organizer use it?
- This feature allows organizer to set up a pop-up alert to remind user transfering tickets in case user has multiple tickets (same event) with different locations (Gate/Block..)
How it works?
- Enable the feature on app level: Transfer alert for ticket owner has multiple tickets in different locations to TRUE
- Define which kind of location: Select which seat details to alert the different location at Ticket Owner Transfer Alert Keys
- Define if you want to show a banner on event cell for this different location alert
- Define the 1st time to show pop-up: configuring Number of hours before event start time sending different-gates/blocks first message in the app.
Meaning (x)hours before event starts, pop-up will appear. - Set up interval: define at Number of minutes before sending different-gates/blocks reminder in the app.
How feature is visible on TIXNGO app?
Example:
- user A has 3 tickets for event 1 and 2 tickets with Gate A, 1 ticket with Gate B.
- 3 hours before start time, pop-up appears asking user to send tickets to make sure user go to correct gate
- At scheduled time, a pop-up is showed as below
string | Indication as screenshot above |
|---|---|
| diff_location_reminder_title | title of the pop-up |
| diff_location_reminder_body | content of te pop-up |
| diff_location_reminder_1st_btn | Transfer tickets now button |
| diff_location_reminder_2st_btn | Maybe later button |
| different_location_warning | Yellow ribbon on event cell |