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December 13, 2023

Initiate transfer from the Transfers Center

Previously, spectators looking to transfer tickets had to navigate through multiple steps: selecting an event, choosing a ticket, and then initiating the transfer, a process that became cumbersome when transferring multiple tickets. This flow was not ideal for those wishing to transfer several tickets at once.

We've streamlined ticket transfer process by introducing a direct transfer accessible from the Transfer tab in the bottom menu. This allows for a quicker and more efficient way to initiate ticket transfers, especially when dealing with multiple tickets.


Lowering the number of notifications received when a ticket is transferred without Accept/Reject enabled

In the past, transfer recipient experienced duplicate notifications for a single ticket transfer when the Accept/Reject feature was deactivated. This often led to confusion, as spectators were mistakenly led to believe they had received multiple tickets or the same ticket repeatedly.

To enhance clarity and user experience, we've make sure that now, when the Accept/Reject feature is disabled, during a ticket transfer, the recipient will only receive a single notification. This change is aimed at eliminating any confusion and ensuring a clear understanding of the ticket transfer process.

How does it reflect in the mobile app ?

  • When accept/reject is disabled, the recipient will receive only one notification for the received tickets (implicit acceptance)
  • When accept/reject is enabled, the recipient will receive two notifications:
    1. One notification for the incoming tickets (before approval)
    2. One notification for the received tickets (after approval - explicit acceptance)
  • When a transfer is rejected by the recipient, the sender will receive one notification for the tickets returned to him.
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