What are authenticator apps?
Authenticator apps are considered more secure than texting. They also offer flexibility when you’re traveling to a place without cellular service. Popular options include Authy, Google Authenticator, and Microsoft Authenticator. These apps mostly follow the same procedure when you’re adding a new account: you scan a QR code associated with your account, and it is saved in the app. The next time you log in to your service or app, it will ask for a numerical code; just open up the authenticator app to find the randomly generated code required to get past security.
While 2FA — via text, email, or an authenticator app — does not completely cloak you from potential hackers, it is an important step in preventing your account from being accessed by unauthorized users.
How to enable 2FA for other users in your organizer? (for Admin users)
When creating new account, you can "Enable 2-Factor Authentication for this user"
Or you can editing current account, and then you can "Enable 2-Factor Authentication for this user" also.
In cases, your member users have trouble with 2FA you can resend the QR code for specific accounts by click on resend QR button
Important note
In case your organizer is using separate accounts for each tournament or competition. Now, you can assign access rights to multiple organizer's accounts for the same email address. Learn more.
And if an email has access rights to multiple organizers, the account is placed at a higher security level. Therefore, you cannot disable 2FA for this account unless it is removed from other organizers and retains access rights only to this organizer.
How to set up 2FA?
The first time you login to TIXNGO Backoffice, you can use authenticator apps to scan the QR code, and then provide the verification code to continue
- Click on "Add Account"
- choose "Scan QR Code"
- Now, scan the QR code is displayed on TIXNGO Backoffice
- Pick a logo
- "Enter Account Nickname" to easily find it later
- Back to TIXNGO Backoffice and enter the generated verification code
- On the mobile side, this example is using Authy apps
- On TIXNGO Backoffice
The second time you login to TIXNGO Backoffice, you only need to provide the verification code
