Why are we removing Questionnaire?

Initially, Ticket Holder Questionnaire (THQ), often called Questionnaire was introduced with the intention of allowing event organizers to gather specific information from attendees beyond the usual personal data, leveraging the Marketing preferences (opt-in) OR as foreseen during COVID-19 pandemic, information required by authorities for health and safety compliance.

However, we observed that despite the feature's potential, it did not achieve the expected level of engagement or popularity among our organizers. Additionally, the feature was found to be contributing to a decrease in the overall performance of the system.

This realization led to the decision to decommission the feature, indicating a strategic shift to prioritize system performance and user engagement over the extended data collection capabilities offered by the questionnaire.

What happens next ?

For the phasing out, no immediate action is required from you.