What is a “Ticket Configuration” rule ?

In the current version of TIXNGO, ticket behaviors are managed using 'groups' (activation, transfer, design) defined within the injection template and customized at the event level.

With TIXNGO V4, ticket behaviors will transition to being managed through Ticket Configuration, now organized into specific Ticket Rules defined at the organizer level.

This shift brings greater visibility, encourages reusability, and simplifies management. Once a rule is created, it can be linked to multiple events, streamlining workflows and ensuring consistent ticket behavior across all of an organizer's events.

New “Rule” Approach

The new 'Rule' approach introduces a streamlined process for defining and managing ticket behaviors, providing greater flexibility and control at the organizer level.

This approach separates the What? (ie, the rule definition) from the 'Where is it applied?' (ie, the rule association) for improved clarity and ease of use.

Rule Definition

• Rules will be defined in the Ticket Configuration screen

• For each Rule Type

  • a DEFAULT rule will be provisioned (the rule is customizable by organizer)

  • the rule name must be unique (for this organizer)

Rule Association

• Rules marked as default will be automatically associated to all the newly created events

• Rules can be manually associated to events

New Rule Types

Rules inherited from TIXNGO V3

To maintain full functionality and preserve TIXNGO's existing capabilities, the following rules have been migrated, adjusted, and renamed:

• Activation (formerly known as Activation Group) will still host the rules defining how the QR is revealed

• Design (formerly known as Design Group) will still host the rules defining how the ticket looks like in the Wallet

• Usage (formerly known as Transfer Group) will host the rules defining how the ticket can be used in the Wallet

TIXNGO V4 Exclusive rules

With the new Rules approach in V4, we're laying the groundwork for features that were previously impossible.

In the upcoming releases, we will deliver two new exclusive features based on new rule types:

• Data Collection

• Email

New set of straightforward screens

Ticket Configuration screen

A brand new screen, named “Ticket Configuration” will be available to ADMIN and TIXNGO_SUPPORT back-office users, allowing them to centrally manage, create & update rules.

Open

Edit Event screen

Ticket Configuration V4 rules will be accessible under their respective sections (one section per type) in the Edit Event > Ticket Rules tab.

Ticket Rules tab

Open

New Ticket Rules tab in the Edit Event screen

Rule association