WV2.3 Capturing contact details is essential but you want to make sure not to disrupt the sales handled by your operators. Finding the right balance for your needs is now even easier with a fully customizable contact creation form.
Solution
The flexibility available for the customization of contact forms in the online sales has been applied to the back-office: contact, sales and quick sales modules. First of all, the form has been reorganized for consistency and also to ensure that dependent fields are displayed after the fields they dependent on. We have added a few fields and more importantly we have made it possible to defined which fields are mandatory, optional or hidden altogether.
Getting started
Go to organization context >> Sales channels >> Select a mobile box office type sales channel >> Open the corresponding point of sales >> in the internet parameter tab enable the new option "display available quota".