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Feature patch - Released in production the 06.10.2021  LIVE

New features

Online sales

  • Your customers can now have the option to allow reselling tickets that were bought on the resale platform itself (multi-currency mode only) Read more
  • A new type of advantage allows you to define which contacts are eligible to purchase certain tickets on the resale platform. You can also enforce contact limits across primary and secondary market sales channels. Read more
  • A new point-of-sales parameter is introduced so you decide if reservations can be paid only online or just like now if it can be paid or cancelled. Read more
  • Faster checkout using the guest login can now be made available to your customers in case you use an exclusive SSO provider 
  • (Tournament platform) Your customers can resale their conditional match tickets after they have been converted to real match tickets on the resale platform.

  • (Tournament platform) Sorting order for matches can now consistently be set to be based on match days

     More...
    Currently, in SecuTix, the default sorting order for matches on Internet Portals has always been by date and time, but in the context of the tournament, it is often the case when the logical sorting order is different from the chronological order for matches. In the previous release, we have adapted the sorting/listing on matches by match number (i.e. match day rank) in all the customer/operator-facing match selection pages of online portals, lottery, back-office & box-offices. In this release, we continued this evolution so that matches can be sorted by their logical order instead of the default chronological order on the remaining pages of FCFS and Resales Platform, specifically including, Shopping cart, Checkout, Order Summary, My Ticket list, Resell tickets, File Summary pages.
  • (Tournament platform) Contact number is now visible in the lottery portals

Engagement

  • Use dynamic fields, like the name of the contact, in your SAM email subject.
  • The preferred language of contacts is now available in SAM exports.
  • New API function to retrieve the list of SAM targets
  • Extension to the existing function to get details of a target to support dynamic targets

Onsite sales

  • Easily duplicate in bulk a temporary cart item for other matches/performances of the same competition/event.

Back-office

  • Your customers may now easily renew their memberships and season tickets with the new direct debit payment method provided in Bishorn V2. Read all about direct debit
  • The automatic refund batch was refunding instalments having failed to be paid. From this release, operations having a due date agreement linked that have not been paid or where the payment has failed will be excluded from the automatic refund process.
  • Search for tickets by card number by scanning an RFID tag, from on-site support screen.
  • Take history into account when limiting the quantity per order or performance in advantages
  • Automatically push the access control checks to TIXnGO.
  • Prevent injection of tickets to TIXnGO for which ticket holder data is missing.
  • Mobile tickets that were already injected to TIXnGO can now also be put on resale (on the SecuTix Resale Platform)
  • (Tournament platform) It is now possible to use the sub-target group's code and name (linked to a B2B relay contact) as a dynamic field/macro so that you can further customize the Invoice and File Summary documents and provide personalized content based on the File Contact's sub-target group.

Bug fixes

  • [STX-114415] Invoice is not correctly generated when invoicing method is systematic

  • [STX-114863] Wrong seating location is assigned to season tickets when "same seat" option is configured


 Additional bug fixes
  • [STX-112910] The order of displayed rates for package lines is incorrect in the ticket shp
  • [STX-112958] The order of displayed clusters in section layout is not correct in the ticket shop landing page
  • [STX-114233] The price of the selected item is not displayed in a package
  • [STX-114610] Single usage codes are not working in the quick sale screens
  • [STX-114740] Some warning message are misspelled
  • [STX-109828] Lottery dashboard excel export results in an error
  • [STX-112215] The planned quota can be set to zero even when sales have already been performed
  • [STX-112950] An error appears when clicking on "edit your request"
  • [STX-113469] Some redundant space is present when open ticket shop in arabic
  • [STX-113737] Ogone payments that are not correctly debited are marked with delay in EPC
  • [STX-113906] Mobile cards for season tickets are not synchronized to the access control
  • [STX-113934] An error occurs when importing contact criteria
  • [STX-113939] "Retrieve tickets status" interface is failing with an error
  • [STX-114053] "Allow payment or cancellation of pending files" parameter is not working as expected
  • [STX-114054] SEPA direct debit: wrong requested date is present in the generated bank files
  • [STX-114066] Contact data is not correctly synchronized to the lottery
  • [STX-114102] Injection of visit pass fails with "no catalog entry" error
  • [STX-114115] An error happens when executing the season ticket holder transfer batch
  • [STX-114229] An error happens when sending cancelled tickets to TIXnGO
  • [STX-114254] The ticket for one seat is not correctly created in some cases during exchanges
  • [STX-114612] The quick sales screen keeps in some cases loading when paying and the process does not end
  • [STX-114306] Missing guest data prevents lottery sales reintegration
  • [STX-114309] Some conditional tariffs are in some cases missing in the ticket shop
  • [STX-114326] Delivery to phone contact is incorrect when displayed in the order summary page of the ticket shop
  • [STX-114408] Classifications and reason for freezing are not copied from logical configuration to match configuration.
  • [STX-114413] Some campaign conversion rate computations are wrong
  • [STX-114609] Some membership rates are not displayed correctly in the ticket shop
  • [STX-114542] The Ticketnet interface fails when the performance id sent is too big
  • [STX-114544] The confidentiality guarantee text is not correctly translated in French in the newsletter widget
  • [STX-114583] In some cases an error caused by global limits prevents an order to be closed successfully
  • [STX-114587] A price cannot be enter with a comma in the resale screen of the ticket shop
  • [STX-114703] Some timeslots are shown duplicated in the visit space screen
  • [STX-114739] Filters are not working if no zoom is done in the resale platform
  • [STX-114745] Sales channel list displays incorrectly in contact limit screen
  • [STX-114821] Cancelled bank agreement still appears on the list of payments as "Pending"
  • [STX-114857] An error happens when accessing to the merchandising catalog in the ticket shop, when products belong to different seasons but have the same topic
  • [STX-115168] The print function on template editor does not work as expected
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