Back-office

Exact match search for Email in Spectators list

Searching the Spectators list is now configured to perform an 'EXACT Match' for 'Spectator email', thereby improving the accuracy and performances of the search.

Standardizing mobile logs about Spectator

A new naming convention has been applied to "Spectator" mobile logs action and message.

Collecting & categorizing Spectators origin

TIXNGO now collects and categorizes the origin of each spectator (registration, ticket injection, ticket transfer,...)

Campaign enhancements

We're enhancing the user interface to clearly differentiate between CSV-based and manual campaigns. This simplification will streamline the campaign creation process, making it more intuitive and efficient for organizers.

Ticket list improvements

We’ve made substantial improvements to the Tickets List screen to enhance your experience and streamline daily operations.

Spectators list improvements

We've made significant enhancements to the search functionality on the Spectators list screen.

Event search control improvements

"Event Search" control was reshaped in order to bring more clarity and ease event selection across all TIXNGO Back-Office screen.

Back-office improvements

In our ongoing efforts to tidy up and simplify the back-office, we 've removed the transaction logs menu entry and screen, following the successful removal of the blockchain earlier this year.

New Spectators export using Downloads screen

t's now possible to benefit from the enhanced Downloads experience for Spectators export.

Event Ticket Ownership report includes Spectator's address

Event Ticket Ownership report has been updated in order to contain spectator's address

Mobile logs for beacon activations message update

Mobile logs for beacon activations now contains beacon name in the messagereorganised the back-office navigation and made some usability improvements. 

Mobile

New icon for Error popups

We have identified an issue where the "cross" icon on pop-ups is misleading, causing users to mistakenly believe it will close the pop-up. To prevent misunderstandings and enhance user experience, we have updated the icon.

New UX/UI for Transfer messages

Messages display in the Tickets to Download screen aesthetics and usability has been improved both to better align with our new UI design.

Enhanced Profile Management within the mobile wallet

We released a significant update of the "Edit Profile" screen, addressing the management of mandatory and optional fields to enhance user experience and ensure compliance with data protection regulations.

Exponential delays for over-requested registration codes

In 2023, we introduced a feature allowing spectators to request and use a registration code up to five times (see Release Notes article here).
This mechanism has now been extended to include an exponential delay if the registration code is requested more than five times, to prevent excessive or unreasonable requests.

Enhanced UX for e-mail checker

When the email checker identified a unusual e-mail address, the warning message appeared briefly and could be easily ignored by the wallet owner. In addition to improving the visibility of notification messages, we've implemented an extra step (i.e. a pop-up) to ensure that users with wallets are actively engaging with these messages.

Redesign of the "Deleted tickets" screen

As we introduced a new UX for our mobile wallet, we continued modernizing existing screens. In this release, we followed the same approach and improve the "Deleted tickets" screen.

"More" menu improvements

Change transfer recipient

In this release, we're happy to introduce a new feature that enhances the ticket transfer process. Mobile Wallet owners now have the ability to easily update the recipient's email address directly from the transfer pending screen. This improvement addresses common scenarios such as input errors or when the current recipient is unable to receive the tickets, streamlining the transfer workflow and avoiding the need to cancel and restart the process.

New UX for other Mobile App screens

In our ongoing mission to enhance the user experience on our Mobile Wallet, we are excited to announce that we support more screens on the new UX.

New ticket layout for TIXNGO V4

To demonstrate what's possible with TIXNGO v4, we are excited to introduce the new "Ticket Details" layout named Curiosity.
This layout utilizes standardised TIXNGO v4 properties, including purchase and seating details, to enhance usability within the app.