This is a SecuTix major release. The list of features delivered is available here: SecuTix 360° Gabelhorn V2 release notes
Bug fixes
[STX-91781] It is not possible to delete a seat from the seat map editor, due to a technical error
[STX-91764] Turnstiles are systematically out of order when installing a new release in produciton
[STX-86905] Multi-million amounts are not handled correctly in SecuTix, generating errors during purchases
[STX-90267] In some specific cases, the availabilities are wrongly calculated and exceed the available quotas
[STX-89839] The total amount calculation in invoices is in some cases wrong
[STX-89771] Uploading seat maps using physical configuration screens, randomly moves graphical elements out of position
[STX-89772] seatmap editor: rotating text does not work and creates the text twice
[STX-89591] In ticket template editor, text label with orientation value 90° are not being displayed
[STX-89468] A technical error occurs when launching season ticket renewal batch
[STX-90262] Authentifcation signature refused due to an error in Ogone
[STX-90265] It is not possible to register contacts with address using the SSO
[STX-90119] In ticket shop when picking area/seat in the seat map, full unnumbered areas are not disabled for picking
[STX-89541] Printer Evolis: impossible to use monochrome ribbon with RFID
[STX-89756] In the seat map editor, the modification of seat/row distance reset the seat numbering order
[STX-91353] In the seat map of box office, when picking rates, the list does not show all rates that are available
[STX-90446] In some cases the generation of invoices fails due to an error
[STX-90444] The invoice screen does not show the exchange orders with no payment associated
[STX-91235] In the seat map of box office, when picking rates, the list does not show all rates that are available
[STX-89397] In some cases, it is not possible to pay for options in ticket shop
[STX-89265] An error prevents the display of contact information screen for some contacts
[STX-89090] Some order done through the AVET interface are failing, and the orders remain in "in progress" state
[STX-89076] Export tickets to PDF: printing order of tickets inside shipment should be based on cultural contact
[STX-88964] Regenerating the seat map in both seat map editors leads to have incoherencies on cosmetics items
[STX-88920] RFID external interface to link badges is not working
[STX-88831] Fees on a package are not applied in the box office
[STX-88719] Unsubscribe link does not work from emails generated in SAM
[STX-88720] The time to load package lines in the box office is too long
[STX-88686] "Print tickets" batch takes a lot of time to be executed
[STX-88629] Vending machines receipt printers cannot be detected correctly anymore, blocking sales
[STX-88620] Accounting and revenue management reports are wrong for new seasons
[STX-88564] Payment screen is not displayed if the payment provider is not Ogone
[STX-88559] Firehose interface error prevents sales in box office when the feature is enabled
[STX-88552] Transport product does not work correctly in a package containing non dated pass
[STX-88318] Season ticket holders transfer batch does not execute correctly due to a technical error
[STX-88085] External access control: is is not possible to export any white list
[STX-87981] Loading the seat map selection screen in ticket shop fails when too many non-numbered areas are present
[STX-87133] Report "Partner letter" is not accessible
[STX-91935] Season tickets printed on badges contain empty labels for block, row and seat
[STX-89423] IngenicoNPS payment integration fails due to incorrect language parameter sent for the requests
[STX-87084] Slow Recency indicator calculation is not working correctly
[STX-86396] Increase in double debits from credit card payments and slowness when using contactless payments
[STX-89729] Do not block the lottery contact synchronization to back office when lottery contacts need merging.
[STX-89984] Transaction control screen is not working correctly
[STX-89628] An error is raised when executing the batch that send invoice copies
[STX-91260] The old PDAs don't correctly support the new barcode formats
[STX-91251] Create pending account invoice does not work, and the screens remains in loading state forever
[STX-91140] Is is not possible to save a seat map in the new editor when adding new blocks/new seats
[STX-91270] Filtering by matches/performance is ineffective when using access control web services
[STX-90944] The interface filter for the feature "send copy PDF invoices" should filter by generation date and not by by printing date
[STX-91359] The file search box of the back office cannot be used when there is a public screen configured
[STX-91277] Turnstiles are systematically out of order when installing a new release in produciton
[STX-89357] Impossible to sell options for not numbered areas due to a technical error
[STX-89333] Impossible to download tickets in distribution portal, due to an error
[STX-89032] During the resale process, the refund contact selected is wrong
[STX-89216] Onsite support screen: it is not possible to re-printe mobile ticket(s) already "activated"
[STX-88948] Access control is not working properly with Sportdata integration
[STX-88571] Double quotes in visit pass internal names is blocking the display of the calendar
[STX-88497] In some particular configurations, it is not possible to buy a fixed price season ticket from the ticket shop
[STX-88480] B2B customers cannot pay by credit card in ticket shop with installments handled by Saferpay
[STX-88468] The seat map displayed in the ticket shop is not correct (issue with the overlay)
[STX-88026] Impossible to validate options for multi-season season tickets
[STX-91699] The seat text color is not kept when printing the seatmap
[STX-91665] Impossible to display physical area screen for configuration without seat map
[STX-91639] It is not possible to delete seats from the seat map editor
[STX-91727] In the seatmap editor, adding seats in a row use the default seat quality instead of the selected one
[STX-91680] Impossible to resale tickets with subscriber tariff
[STX-91684] Missing audit log related to the association of sales channel and event charge table
[STX-91749] Batch "Transfer of season ticket holders" fails if there is "handed at bo" shipment without a delivery contact
[STX-89411] Is is not possible to open sales calendar of sales channel
[STX-89383] In some cases the ticket shipment does not have an address associated
[STX-89374] Qualified guide cannot be assigned to a visit group
[STX-89343] Impossible to print documents if file remark contains the character "<"
[STX-89322] Removing tickets from blockchain batch is deleting tickets also from different organizations and seasons
[STX-89313] REST API creates non-valid relays
[STX-89295] Access control does not accept tickets belonging to a season ticket when the performance date is postponed of more than two weeks
[STX-89428] The order of performances are not the same between "Season ticket conditions" page and "Control" page
[STX-89427] The province "La Rioja" is not available in the contact creation fields, but the capital "Logroño" is displayed at its place
[STX-89403] BVR payment interface raises an error for files containing a package
[STX-89401] A random 405 error is shown in the ticket shop during order validation in some sporadic cases
[STX-89362] Comfort variable description does not support JSON
[STX-89324] When paying with TPE in box office, a message indicates the transaction as refused even when it is accepted
[STX-89303] The ticket state is shown incorrectly in some specific reports
[STX-89301] When adding new theme for a visit pass, a blue message preventing theme deletion is displayed despite no deletion is done
[STX-89289] In some cases the available quantity of and advantage is increasing and is above the quota
[STX-89278] When multiple documents are configured, the system does not select correctly the one assigned to a particular sales channel
[STX-87792] Ticket shop header background color is not applying for the landing page
[STX-87784] Cancellation overheads should have a positive amount when exchanging orders
[STX-87773] Some translations in German are wrong
[STX-87769] The on-site support menu, on the sale context, should be disabled by default
[STX-87750] Group remark is duplicated when purchasing/exchanging visit pass
[STX-87748] Privacy policy agreement URL in Ticket shop is hidden behind the Acceptance button on mobile
[STX-87656] It is possible to configure invalid colors for the ticket shop light customization, leading to a broken theme
[STX-87626] Email template names in SAM are not sorted by alphabetical order
[STX-87529] The batch for computing campaign return of investment fails systematically
[STX-87434] Lottery reservation reintegrations are blocked in state "in reintegration"
[STX-87404] Season tickets with performances that belong to different topics are not displayed correctly in the ticket shop
[STX-87387] External description of the performance does not override the event description in ticketshop landing page
[STX-87294] Impossible to create a scheduled run of the "removal/anonymisation of inactive contacts" batch
[STX-87926] Special characters in tarif names break some ticket shop pages
[STX-87885] It is not possible to open multiple SAM email templates at once
[STX-87845] It is impossible to configure the access control for new institutions
[STX-87847] Wrong salutation is displayed in documents when the customer name contains a "-": the first letter is not correctly displayed as upper case
[STX-87805] The minimum price displayed for some timeslots is not correct in the ticket shop
[STX-87797] SAP interface not working in case of packages: face value if not correctly computed
[STX-87793] The accompanying letter is not generating correctly in case of multi currency
[STX-87795] Point of sales url map is missing from export of letter documents
[STX-87722] Operator cannot login due to local storage of Firefox being corrupted
[STX-87704] SAM criteria using "centralised contact criteria" operator result in technical errors
[STX-87682] Error executing batch to compute metrics for emails campaigns due to large tracker links
[STX-87559] "Buy" button layout is broken in the ticket shop landing page when using Internet Explorer 11
[STX-87542] It is impossible to duplicate email templates from SAM when SecuTix is used with Spanish language, due to an error
[STX-87541] An error occurs in the inter-institution interface when executing an importation of catalog from another institution
[STX-87543] The accompanying letter attaching the file summary is not generating correctly
[STX-87309] Sold-out seat categories are displayed in the ticket shop selection pages for championship season tickets
[STX-87277] Setting up export to generate a CSV file configuration does not work
[STX-87275] When sending a PDF copy of invoices through batch, the email fails to send because attachments are too big
[STX-87178] In SAM, the "Volume that will be sent" field is wrongly calculated and displays negative numbers
[STX-87887] Ticket shop in flash mode does not display match and competition details
[STX-87743] The customer account page in the ticket shop is not displayed correctly in Iphone 7
[STX-87742] Users can download tickets in distribution ticket pages even when the corresponding parameter is disabled
[STX-87738] Technical error when generating order receipts for reservation/reservation cancellation operations
[STX-87693] Error computing metrics for email campaigns in SAM: ROI is always zero
[STX-87590] It is not possible to finish an order when the customer has a special character in his name
[STX-87501] It is not possible to delete the complement name of an event due to a technical error***************
[STX-87502] Missing translations of a label in rate table breakdown configuration screen
[STX-87485] Email preview not working for SAM campaigns
[STX-87262] Seat map does not display correctly when the window size or position is changed
[STX-87228] Questionnaire answers are not stored correctly
[STX-87163] New expiration date of credit card is not modify in epc and alias failed [REVIEW OK]
[STX-87166] Inconsistent result of report "Product Followup" between grouping filters
[STX-87162] If a package contains non-dated pass with validity end date equal to current date, then it is not displayable in the box-office
[STX-87067] Assigning new blocks to existing seats generates a display issue
[STX-87001] Special characters in credit card name is blocking the order [TO REVIEW]
[STX-87954] Boxoffice - Currency is not displayed in the file at the BO when it is paid with a currency that is different from the organization's one
[STX-87921] Contact can't see advantage is linked to many campaigns
[STX-87923] UEFA PP15 - Language missing in Gigya interface login and logout
[STX-87914] Configuration for Button text color in Internet theme do not apply for Add to card button in Ticket shop
[STX-87850] Technical error when opening waiting account history for big resellet
[STX-87584] Incorrect results when searching contacts by seat categories in SAM targets
[STX-87581] Configure token lifetime in Saferpay interface - FIFAT
[STX-87561] Images are not displayed correctly in SAM email preview
[STX-87382] The TIXnGO inject batch fails due to barcodes not correctly generated
[STX-87289] Lottery dashboard > Winner and paid columns always zero
[STX-87233] The execution of "Export file treasury" batch fails due to a technical error
[STX-87009] There is a mismatch between the amounts computed for composed products and product compositions leading to reporting errors
[STX-86505] CLONE - CLONE - CLONE - CLONE - Ticketshop indexing issue
[STX-86455] Inconsistent data between report "Product Revenue" and "List of Sales"
[STX-86927] Payment cancellation does not re-open order correctly, when using single-access codes
[STX-86867] Contacts that were deleted (closed accounts) on Secutix are still considered in the lottery synchronization batches, causing errors
[STX-86865] Optimal selection is discarded after inserting remarks in physical configuration
[STX-86805] CLONE - The membership pictograph is displayed incorrectly on the "Sales reservation" screen
[STX-86393] Adapt Lottery contact synchronization to handle structure relays
[STX-86923] Exception when openning PoS of B2P
[STX-86644] Optimal selection issue due to different row label format within the same block
[STX-86419] Wrong credit card type payment method displayed on TS when there are multiple credit card payment methods set for the POS
[STX-86374] MDC access control report issue
[STX-86300] CLONE - Cancelled tickets can go through the AC
[STX-91545] CLONE - Technical error while executing batch anonymisation or inactive contacts
[STX-91522] On the ticketshop, the use of a single code advantage with quantity higher than one leads to an incomprehensible error
[STX-91485] Timezone issue when logging user action in the operator action screen
[STX-91549] On the ticketshop, selectable seats should not be displayed at level 0 on the seatmap
[STX-91552] Stadaccess : cancellation is not working for badge
[STX-91498] When creating a new organization for CO customer, only ES can be chosen as country
[STX-90203] [ABAO] - Slimpay's answer to confirmation batch is paginated and SecuTix is not ready for that
[STX-90147] Technical error when registering the accounting interface mapping on an event
[STX-90026] A Spanish translation is wrong in a batch execution log
[STX-90011] An error is raised in the box office if the number of payment is not enough to enable the other payment button
[STX-89904] UEFA - GIGYA login redirects to wrong login page
[STX-89870] Adding a new address for a contact who has already a shipment raise an error
[STX-89804] Refresh time for visit pass time slots in list view mode is too long
[STX-89650] Impossible to refund partially
[STX-89517] An error occurs while printing some invoices
[STX-89519] UEFA - Sorting of matches in lottery emails
[STX-89520] Reprinting to e-tickets should not require right "Cart Management, sale"
[STX-89486] Not possible to validate the documents from validation Type
[STX-89483] 'From' translation to French is not correct in the ticket shop landing page
[STX-90296] Wrong availability gauge when refunding a blocked seat
[STX-90294] Match number missing in SAM (query Competition => Performance)
[STX-90263] Incorrect error message if contact have exceeded the allowed tickets
[STX-90243] Select the best seat automatically for non-numbered area is not working well
[STX-90245] Internal name of blocks are deleted when a file is added to the physical configuration
[STX-90212] Old lottery contacts unsynched to backend due to illegal characters
[STX-90192] Unable to reuse existing email for Family & Friends contact on TicketShop
[STX-90174] In Lottery portal, when applying for tickets, a validation error message displays for birth date
[STX-90106] Unable to remove logical configuration
[STX-90054] The ticketshop catalog is taking too long to update for large institutions
[STX-90022] Some labels are displayed wrongly in EU Basque language
[STX-89966] EURO2020 Lottery - local currency price not updated the same as EUR
[STX-89945] In the box office the calendar raises errors when the operator have reading rights only
[STX-89949] Name add-on of performance not displayed in the ticket shop
[STX-89923] During a payment with card, the first name, last name and email should be provided to the payment service provider [REVIEW OK]
[STX-89811] An error occured when user try to access old ticket
[STX-89814] Access control synchronization do not invalidate canceled or reprint ticket
[STX-89782] Successful credit card payment in a multiple payment are considered as failed by SecuTix
[STX-89747] Documents do not display correct value for file state when they are partially settled or cancelled
[STX-89746] Hard coded value in production payments description [REVIEW OK]
[STX-89637] TIXnGO interface - SecuTix send the "event start time" instead of "gate opening time"
[STX-89634] P15 Onsite screen: transfer to thermal throws 'multiple contact' error when there are invalidated tickets or multiple contacts
[STX-89632] Refund batch is blocked when there is a Premium Credit payment as it doesn't contain identification
[STX-89616] Missing DE translation in the execution logs of an external interface
[STX-89526] SAP interface: Retrieve payments function doesn't manage well when is a credit note payment
[STX-89527] UEFA - Lottery mouse-over on button does not show the same as on text
[STX-89508] Impossible to upload ticket holders data via ticket holders import batch
[STX-89494] For a season ticket with only one category, the seat category dropdown is sometimes selected, sometimes not
[STX-90213] Unsynched contacts due to missing compulsory data
[STX-90128] Screen configuration for BO: address missing for new organizations
[STX-90037] Impossible to finalize orders when the wrong payment methods are associated with an online point of sales
[STX-90040] Impossible to export cleansing file from lottery due to a technical error
[STX-90031] On ticketshop landing page, minimum price zero is showing just "0"
[STX-89953] Graphical elements are not displayed correctly depending on the zoom in the physical configuration
[STX-89877] Miss eligible contact in a SAM campaign target
[STX-89850] URL encoding in SAM template change the url and the url is not interpreted correctly
[STX-89758] Technical error happens while exporting invoices to csv
[STX-89760] The expiration date of a reservation in incoherent between orders and files in the ticket shop
[STX-89734] When resetting the password for a contact the email is not sent
[STX-89663] The seatmap in the performance availability screens does not show the number of controlled tickets
[STX-89627] In the reports, deferred payments, like BVR, should show the payment date (the effective date), not the creation date
[STX-89624] An error happens when creating a new refund schedule to allow refund with credit note payment method
[STX-89606] Refund payment identification is wrong when doing the refund from box-office
[STX-89607] Unable to update hospitality room capacity
[STX-89586] In the distributor portal, some products are missing from the selection to generate reports
[STX-89529] It should be possible to configure GDPR legal information acceptance as mandatory for operators
[STX-89489] Invalidation reason view mode: free seats are brown in zoomed out view
[STX-89446] Seat map > hosp rooms color are wrong (SVG levels)
[STX-89445] Seat map > small display issue in logical config print-out legend
[STX-91436] Filtering by performance creates errors when exporting tickets with the access control web service
[STX-91392] In the seatmap editor, row and seat numbering order are incorrect after changes the block facing
[STX-91394] Adding more seat for a row, it picked in a wrong position
[STX-91370] In the seatmap the keyboard arrow keys have effect on multiple item in the screen
[STX-91369] First loading of the seatmap is 2 times slower than before
[STX-91313] Seat map Icon is not showing in production, but is showing in th PP
[STX-91261] Error when the adress in mandatory
[STX-91250] Web I: Object "Date d'origine du dossier" is no longer containing any data
[STX-91252] Yellow warning when order take time for processing
[STX-91135] Starting price for a timeslot is incorrect displaying after modify date/time
[STX-91101] Visit pass sales tolerance is not respected in touch cart
[STX-91103] On the ticketshop, selectable seats not visible at the lowest zoom level
[STX-91055] Value of comfort variables are displayed incorrectly if contains special characters
[STX-90978] Sales dropped and revenue is not showing up according to SecuTix reports
[STX-90958] Resale Platform - Purchase process and seat selection
[STX-90859] The number of authorised tickets is not correct while creating a champion ship season ticket
[STX-90830] In package lines with only 1 performance, the only performance should be proposed
[STX-90769] Excel file is empty when exporting more than 1,000 timeslots to excel
[STX-90768] Loading the landing page is slow
[STX-90749] It is not possible to save the adjacency of seats
[STX-90725] Non numbered tickets cannot be identified in the file detail screen. It is not possible to do partial cancellation
[STX-90647] Indicator Membership Assiduity only being taken into account for current season
[STX-90549] In the seatmap the keyboard arrow keys have effect on multiple item in the screen
[STX-90493] Internet account is not created from API
[STX-90402] In the ticketshop, contact's photo is deleted after saving changes
[STX-90376] Optimal selection is discarded after inserting remarks in physical configuration
[STX-91450] Contact VAT number missing on CSV export (SAP interface)
[STX-91448] The batch for computing campaign return of investment fails systematically
[STX-91463] can't delete a seat from physical config when another seat is sold in same area
[STX-91399] Price divided by 1000 in the Data Layer results in problems setting up the e-commerce analytics properly
[STX-91375] PP15 UEFA / Transaction status not updated from pending -> deleted [UEFASTX-1612]
[STX-91301] In the optimal seat selection snake algorithm, temperature color is not applying correctly
[STX-91282] Wrong identification between the payment in SecuTix and the payment imported from Ingenico on the new vending machines
[STX-91283] Shipping method by products: evolution made for visits does not work with Pass
[STX-91239] On-site support > mobile > display "Delete pending" status
[STX-91230] Order Summary : installments are missing in payment detail
[STX-91231] Impossible to change the invoice contact if you have a pending account payment and order was converted from OPTION to SALE
[STX-91039] SSO login error when the user change his country address
[STX-90960] Technical error while executing batch anonymisation or inactive contacts
[STX-90914] Technical error when you run the Send copy PDF invoices by country
[STX-90854] UEFA PP15 - Cannot update VAT code at billing step (on AMS agent portal)
[STX-90714] Seatmap is not displayed in sales
[STX-90524] Abandon order show systematically a error page
[STX-91422] In the seat map editor, the block editor resets space between rows
[STX-91424] Graphical elements of the seatmap do not stay in the order they were saved
[STX-91423] The modification of curving and rotation of a block sometimes move the block instead
[STX-91380] Impossible to add/remove matches of a championship season ticket
[STX-91387] Adding new item in the touch cart by pressing the tariff button several time is slow
[STX-91358] Javascript error is appearing when changing of performance
[STX-91357] Row numbering is displayed on both sides of block
[STX-91360] When a seat map is zoomed in, click on the Move Up direction button, it moves down
[STX-91285] Tickets are not controlled by AUTOCOMPOSTAGE
[STX-91255] Random availability error for a Package containing Visit Pass and service
[STX-91254] Spelling error in frend on a new GBV1 function
[STX-91097] Impossible to abandon order via API
[STX-90968] The parameter $phs_block does not show the block in the template
[STX-90893] Vending machine issues
[STX-90867] Rounding problem on the resale platform
[STX-90842] UEFA PP15 - Issues with BillTo contact change for reverse charge operations (bis)
[STX-90753] AvailabilityCalendar widget not working well
[STX-90754] DailySchedule widget not working
[STX-90721] In the seatmap, the button to acces other performances is replace by "sales / reservation"
[STX-90673] Balancing an order that contains a deposit payment raises an error
[STX-90672] UEFA pp15 - update name in Gigya DOES update name in lottery (should not)
[STX-90560] An error occured when opening a logical configuration when invalidated seats have been modified
[STX-90454] Conditional cross selling doesn't appear after adding product while renewing season ticket
[STX-90453] Batch that computes ROI fails in some cases
[STX-90420] Many documents are printed with incomplete address: zip code and town are not displayed
[STX-90368] Missing German translation in the execution logs of an external interface
[STX-91441] Hide or delete the button "FORCE" in the payment at the boxoffice
[STX-91275] Impossible to view report by timeslot
[STX-91264] Different behavior about the possibility of deleting a contact's email
[STX-91237] Option laying is not possible on file 13951749 for contact 0057026
[STX-91174] Option that doesn't have a file contact
[STX-90972] The ticket holder action is not available in the file details screen
[STX-90936] SAM target returns wrong results when filtering on seat category
[STX-90878] UEFA PP15 - technical error in payment screen #regression
[STX-90823] Advantage shows price without default charge on the ticketshop
[STX-90829] Cannot sell championship Season Ticket from seat map
[STX-90825] Add phone/mobile phone number as configurable fields on purchase form
[STX-90814] An technical error occurs with a voucher payment
[STX-90614] SAP inteface is not working on complimentary hospitalities due to price
[STX-90610] The content of the champion season ticket is not resumed
[STX-90571] Producer reports show products which are not linked to that producer
[STX-90572] Unable to open a seatmap in the seatmap editor
[STX-90480] Coloured lines on seats in seatmap in Ticketshop
[STX-90320] UEFA P15 - Issues with BillTo contact change for reverse charge operations
[STX-90325] One translation is in catalan instead of spanish
[STX-89430] Internal/External name are switched between old and new physical configuration
[STX-89433] Remark not updated into file remark
[STX-89420] The execution of "Batch to compute metrics" results in error due to large shipments
[STX-89398] Season ticket holders transfer batch should not create new internet account
[STX-89399] Title and contact name on two separate lines
[STX-89400] Names of matches are not displayed in the personal account, only in the list of events
[STX-89380] Contacts created in lottery without first name / last name are blocking synchronization
[STX-89331] It is impossible to change seats for matches inside a season ticket
[STX-89271] An operator without privilege to pay in multiple currency get a technical error in the payment popup
[STX-89263] Export Area code correctly for notnumbered Area in StadAccess
[STX-89223] It should not be possible to resume a canceled reservation of a season ticket as a reservation
[STX-89110] Update font for ticket template with data provided by the customer to support "ә" character
[STX-89009] Impossible to change hospitality product definition
[STX-89011] In the tour configuration screen, the producer information is displayed using the id instead of name
[STX-89238] Not possible to create a document from order screen without admin rights
[STX-89171] UELF LIVE (PITCH) - On-site support / Mobile state "Sending to" incorrect
[STX-89211] Currency and amount display is not consistent between all languages
[STX-89210] removeFileDateTest parameter doesn't work while exporting Exchange rates through the interface
[STX-89185] In the seatmap the keyboard arrow keys have effect on multiple item in the screen
[STX-89134] After social login with Google there are elements overlapping in ticket shop
[STX-89025] On the ticketshop, there is a javascript error that prevents to complete a seasonTicket
[STX-88913] In the on site support screen, the search of contact by Email and Country doesn't work
[STX-88911] Rest API return an error when getting section with suspended event
[STX-88883] Position of cosmetic items is different between physical and logical configuration and changes with zoom level
[STX-89276] Season ticket tariffs and price levels not available in the visit pass rate tables
[STX-89105] Failure on contact data change in the individual contact screen
[STX-89107] VAL15 Feedback interface - wrong status sent to SecuTix for pending deletions (STX-side)
[STX-89078] An error happens during the export of invoice in csv file
[STX-89081] An error happens during generation of ticketshop seatmap on the new seatmap editor
[STX-89035] Logical configuration Seat map editor filter for "Invalidation reason" does not work correctly
[STX-89037] In the optimal selection tool in Logical configuration seat map editor, the display is incoherent between different zoom level
[STX-89005] [Distribution Portal] Broken File Details Page when a relay contact take back a distributed ticket
[STX-89214] The change invoice contact action does not take the document template that was chosen
[STX-89144] The pdf export batch failed last time. The resulting zip file is empty
[STX-89095] Fidelity points calculation double the amount received
[STX-89096] The payment method in three times (multipay), always redirect to paypal
[STX-89098] A client specific payment method is not available to the ticketshop [REVIEW OK]
[STX-89018] An invoice is not exported with right amount in SAP interface
[STX-89236] Error when searching seat with area and block filter on seating screen
[STX-89208] In a package with visit pass, the price selection popup of the dependent line displays price of parent line
[STX-89178] Sporadically, seatmap seating action is blocked due to a technical error
[STX-89176] The import performances external interface fails to execute
[STX-89174] Assignee country is not displayed in ticket details
[STX-89181] During the seating, the view mode by file in the seatmap is not applied correctly on file selection
[STX-89077] Ticket list is not ordered correctly when sorted by Number or by State
[STX-89047] During a refund, in some case the invoice is not generated
[STX-89048] CLONE - Seat map > State markers are not visible on File mode
[STX-89262] When changing seat category of a season ticket in the seatmap; if there is a reservation, the new amount is not calculated correctly
[STX-89267] Impossible to modify group visit information when buying a group visit pass within a package
[STX-88985] The quota and availability numbers do not match in a report
[STX-88976] CLONE - Document generation for invoice paid by waiting account is broken
[STX-88970] Due to a too heavy workload while printing seatmap by block with high resolution, it fails with a js error
[STX-88971] Cannot finish order on TS when there is a special character in the email
[STX-88960] Document cannot be generated after payment installment
[STX-88959] In some cases, payment status is marked as "Submission pending" event when the payments are correctly done [REVIEW OK]
[STX-88953] UEFA P15 - Lottery contact sync blocked by "illegal characters"
[STX-88947] Impossible to create a new institution
[STX-88931] The physical configuration seat map is not loading due to a technical error
[STX-88935] Unable to add or remove many rooms into Hospitality Product Profile at once
[STX-88904] Inconsistent number formatting on widgets vs ticketshop
[STX-88905] In the hospitality allocation screen, the default value for the filter "bundle type" should be all instead of none
[STX-88889] Email validation mismatch between ticketshop and contact backend screen
[STX-88890] Missing external views for Pass visit
[STX-88888] Some queries that define targets in SAM do not execute correctly
[STX-88886] REST API documentation is down
[STX-88878] On IOS, the button to accept the privacy of policy is at the bottom of the page instead of the top
[STX-88860] New promocode for COMAR [REVIEW OK]
[STX-88854] The deletion of entrances in the physical configuration is not applied in the logical configuration
[STX-88843] From the landing page, the link to the account redirect to english page instead of the current language
[STX-88833] For some contacts the contact information screen takes more than 5 minutes to load
[STX-88821] In the reports age group labels are not adapted to the real values, but always use default label
[STX-88800] In a ticket template, a field with 270 degree orientation and center alignement is not fully displayed
[STX-88802] The change of logical configuration for a performance do not update correctly all seat information
[STX-88799] On a ticketshop sales channel, an unauthorized contact should not be able to reset password
[STX-88787] UNLF PP15 (PITCH) / Ticket details - Mobile Ticket history missing "from"(user) data
[STX-88789] On-site support screen - Status "Invalidated" > information improvement
[STX-88782] Impossible to pay for ticket(s) when using UC Web browser
[STX-88784] Custom header does not appear in the ticket shop pages
[STX-88781] After a visit pass with advantage is added to the cart, it is not possible to get tariff for other visit pas without advantage
[STX-88767] Impossible to change the visit space while duplicating a visit pass
[STX-88753] On printed ticket, the artist name is shown where it should display the tour promoter name
[STX-88757] Some German translations are incorrect
[STX-88756] Unable to search Otipass tags in Access control - Helpdesk screen
[STX-88749] It is not possible to load a ticket on a badge from another institution, despite of inter institution configuration
[STX-88737] During a payment with card, the first name, last name and email should be provided to the payment service provider
[STX-88733] Inconsistency in german translations between secutix versions
[STX-88730] CSV export displays unnecessary columns
[STX-88725] In the tickeshop when setting the ticket holder of a ticket, if a space is added to the firstname or lastname, the system raises an error
[STX-88721] Create a new billing address and structure doesn't work in B2B ticketshop
[STX-88726] Wrong Spanish translations
[STX-88718] For zipped pdf sent by email, the number of the file should be added in the filename, not in the extension
[STX-88712] On-site support > UNLF PP15 (PITCH) - Ticket controlled (manually) > Missing information
[STX-88715] Charge is not correctly applied for the exchanges
[STX-88709] UNLF PP15 - Onsite support / initial popup with wrong number "N mobile tickets held" when tickets were cancelled from blockchain
[STX-88707] Uefa-QA 11- On site support: Total mobile ticket is wrong
[STX-88706] UNLF PP15 - Alternative search: contact details error
[STX-88703] A technical error prevents the user to resume suspended files
[STX-88704] The name and date of performance is not displayed correctly in the list of not modified seats
[STX-88694] BVR payment interface raises an error for files containing a package
[STX-88692] On the landing page, changing the language do not adapt the link to the general condition.
[STX-88687] On the ticketshop, seats belonging to some contingents cannot be selected
[STX-88682] In the access control screen, there are PDA that appear as connected while they are switched off
[STX-88679] Errors happen during the season ticket holder transfer batch
[STX-88681] (UEFASTX-1395) Blockchain export: Wrong value in Sub-target group and Entrance
[STX-88673] Cannot add an image for goods product
[STX-88676] Optimal selection is discarded after inserting remarks in physical configuration
[STX-88675] Seat map does not display correctly when the window size or position is changed
[STX-88666] Exception when adding products to a fixed price season ticket - Multiple entries for same value
[STX-88668] Conditional cross-selling products should be available for purchase even if it is not on sales
[STX-88662] Cannot change the active state of payment method from admin screen
[STX-88651] Incremental mobile-ticket-owner search filter does not work if firstname or lastname with a space
[STX-88652] File detail > Missing mobile information in ticket detail
[STX-88649] Change of address for unsent shipment popup appearing with a File with ticket exported (shipment unsent)
[STX-88643] Missing of product name in File list after exchanging tickets and product is closed
[STX-88642] CLONE - UEFA PP15 - Language missing in Gigya interface login and logout
[STX-88641] Seat map on ticket shop does not display correctly for some zoom level
[STX-88634] Hospitality room - max capacity can be updated to lower than seated value
[STX-88635] Hospitality room invalidation when seats assigned in match/logical configuration prevents loading of seat map
[STX-88633] Hospitality room - session capacity on the seat map is wrong
[STX-88631] Waiting account screen : "to date" field value is excluded from the search
[STX-88630] Impossible to exchange ticket due to technical error
[STX-88628] Impossible to save producer and artist at the same time while creating new event
[STX-88625] File and contact details are not displayed on the squares for skyboxes
[STX-88624] Blocked & Invalidated markers are not visible on zoomed-in view in case we change 'State marker' on/off and modify at the same time
[STX-88622] City field - error Biel/bienne when creating a new contact (Biel/Bienne changed to Biel/bienne)
[STX-88610] In sales cart, charges are not computed correctly when prices threshold are configured
[STX-88599] Seat map does not show consistent naming for blocked/frozen seats
[STX-88601] Public advantage prices are wrong on touch cart after adding a contact
[STX-88584] Transport Product issue inside a package with non dated pass
[STX-88577] Season tickets lines wrongly allocated when using the filters by contact and choosing and event without seat map
[STX-88579] Package - Visit pass product lines are not correctly sorted
[STX-88568] CLONE - Discrepencies between 'payments' VS 'product revenue payment' reports (include TR_Balance in the reports)
[STX-88563] Missing prefix in the refund references key
[STX-88567] Unable to reprint RFID season ticket on Ticketshop
[STX-88561] Seat map > Print-out > legend information is not correct
[STX-88546] Seat map > State markers are not visible on File mode
[STX-88538] Seating screen: hospitality room is not visible on the zoomed in view
[STX-88535] Technical error when trying to see the purchase history of a structure containing more than 1000 relays
[STX-88529] UEFA P15 - Lottery contact sync blocked by "login already used for another contact"
[STX-88524] While printing the seat map with seat quality legend, the quality name is wrong
[STX-88528] During hospitality session configuration, it is not possible to setup VAT with ticketing and catering association
[STX-88506] Impossible to disable ticket download on RESALE platform
[STX-88487] Seating: Last seated files are not colored in file view mode
[STX-88474] Unauthorized contact able login to C2C channel
[STX-88466] Black border line for filtered out seats in contingent view mode
[STX-88454] Conditional Match Transfer batch: error on orders which has tickets from different sales channel
[STX-88433] When beneficiaries are optional, a mandatory field is presented to the user when printing a ticket in ticket shop
[STX-88434] The main currency of the organization should be first in the cash counting screen