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Why should organizer use it? 

  • To help avoiding multiple users logging into one account at the same time (from different devices)
  • It provides an extra layer of security that can reduce the risk of fraudulent activity


How it works? 

  • Enable the max active devices feature at Enable max amount of active devices security under Application Settings
  • Define the max active devices that you allow user to login at the same time per account


  • If Enable online/offline check if device reached max active sessions below is false and account reaches max active number:
    • User can't log in on other devices 
  • If Enable online/offline check if device reached max active sessions below is true and account reaches max active number:
    • User can log in on other devices if previous devices are online or offline within 122 seconds
    • Account will be logged out from previous device. 


How feature is visible on TIXNGO app?

For example: feature is enabled and set to 1 max active device.

User A is on device 1 successfully.

User A or B, then try to log in again with same account on device 2.

After loading for a few seconds, pop-up showed to inform user can't login on device 2.

As soon as account is logged out from device 1, it's possible to re-join with device 2

    


string

Indication as screenshot above

max_login_titletitle of the pop-up for limit max active session - Failed to login
max_login_msgcontent of the pop-up for limit max active session -Failed to login
log_out_other_phone_msgwhen user tries to login on a device and system tries to logthem out from another device
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