Improvements

• You can now assign tickets purchased via single-use codes using the Friends & Family feature of the ticketshop.
• Packages can be made available on the lottery without making the content available individually.
• We improved the UX of the lottery portal: it becomes possible to display a large number of packages (up to 1000) thanks to new filters that will help your customer find the right package: teams, venue as well as a pagination of the list.
• Ticket holder information can be cleared upon putting on resale to ensure that any ticket taken back follow ticket holder rules (activated via a point of sales parameter).
• Public remarks can be made visible in the file detail page of the ticket shop using a new point of sales parameter.
• NEW V2.6 A new catalog page listing together all the digital content available on sale is now available making it easier to highlight and sell any digital content such as streaming or virtual visits.
• NEW V2.6 Internet users can now upload documents directly from the corresponding File Details page through the online portal and be able to view and delete each uploaded document if needed. (activation via a new point-of-sale parameter)
• NEW V2.6 Lottery portals now supports gathering of additional ticket holder data, i.e. Title and Country of Residence, for guest tickets (stored as questionnaires in the back-office).
• NEW V2.6 The data layer used with advanced e-commerce tracking is enhanced with additional data and events, in particular related to season ticket pages and related to order types (sales/reservation).
• NEW V2.6 The B2B portal offers the possibility to distribute mobile tickets prior to ticket distribution to TIXnGO
• NEW V2.6 (Tournament - Group sales process) More precise control is now possible on actions available to Level 2 STG relays thanks to finer grain permissions on group sales related operations (sub-relay management, pre-request quotas administration, ticket distribution, etc.). You can configure them through Organization > Target group configuration > Configure permissions.
• UPCOMING When reselling a ticket on the resale platform, simple charges on the original ticket can now be correctly not refunded to the reseller. In a transition period, the new behavior is not active by default and requires a specific activation via a feature flag - please get in touch with the service team if needed.

Other Improvements

• Manage my bookings features (mobile operator) supports now exchanging against any products or adding any products of the catalog available for sales on the corresponding sales channel. Read more
• Operators working with the mobile operator can now capture the origin of customers on anonymous sales in order to get demographics data.
• Easily duplicate in bulk a temporary cart item for other matches/performances of the same competition/event.

Improvements

• Use dynamic fields, like the name of the contact, in your SAM email subject.
• The preferred language of contacts is now available in SAM exports.
• New API function to retrieve the list of SAM targets
• Extension to the existing function to get details of a target to support dynamic targets
• DAN: Cultural contact dimensions are now available as filters and can be toggled in contact reports
• NEW V3.15 Use contact criteria values as dynamic fields in SAM's email templates

Other Improvements

• Operators can now use Thermal Ticket Printing with RFID capabilities on the supported Stimare Printer. The RFID tag embedded on the Thermal Ticket will then be linked to the printed ticket, transferred to the access control system (through our API), and can be used as access control identification.
• Date format of your reports can now be tweaked to match your local format. To change the date-time format of your reports, please reach out to our customer service. The team will be able to adjust the institution parameters where the definition of the date format is set for reports. So all your reports can now display dates in format such as "mm.dd.yyyy hh:mm:ss" or "dd.mm.yyyy hh:mm:ss".
• External Reference for Movements is now available on the ticket template editor, which can then be displayed on the thermal ticket or to be sent to TIXnGO as extra ticket fields.
• The automatic refund batch was refunding installments having failed to be paid. From this release, operations having a due date agreement linked that has not been paid or where the payment has failed will be excluded from the automatic refund process.
• Search for tickets by card number by scanning an RFID tag, from the on-site support screen.
• Take history into account when limiting the quantity per order or performance in advantages
• Automatically push the access control checks to TIXnGO.
• Prevent injection of tickets to TIXnGO for which ticket holder data is missing.
• (Tournament platform) It is now possible to use the sub-target group's code and name (linked to a B2B relay contact) as a dynamic field/macro so that you can further customize the Invoice and File Summary documents and provide personalized content based on the File Contact's sub-target group.
• Reprinted TIXnGO tickets will be injected to the latest owner by default but can be sent to the original owner based on the invalidation cause.
• Operators can revalidate a contact that was inactivated, e.g. due to contact merging. Note that this does not fully revert the invalidation/merging process: merged transactions or deleted names will not be restored.
• NEW V3.15 In the touch cart, your operator selling merchandising can see at a glance the current stock level of items (either for the stock locations of the PoS if defined or the overall stock). An out-of-stock icon  is shown when the stock is lower than the quota alert threshold.
• NEW V3.15 More contact titles are now available for customers in DACH and UK: you can activate the new values for the title from Organization > Screen configuration at the level of the organization or for individual sales channels.
• NEW V3.15 Define the time frame during which contacts can update ticket holder details.
• NEW V3.15 Changes in the prices of a price table used in an interface will pop up a warning message to ensure that this will not be breaking changes for the corresponding interface.
• NEW V3.15 When merging duplicates, the process will keep the most recently changed address even if the change was done on the "looser" contact ensuring that the most up-to-date address is kept.
• NEW V3.15 Thanks to a new batch you will be able to manage the cancellations in bulk with a dedicated batch in the context of the skidata-interface.
• NEW V3.15 When using the existing copy tariff feature, your operators will be able to include or not the custom variables linked to the copied tariff. 
• NEW V3.15 Create a goods purchase order more easily by adding multiple goods items in one click.
• NEW V3.15 The ability for your customers to pay a part of a file or a part of their season ticket from their online personal space, an interesting feature that opens a new degree of flexibility.
• NEW V3.15 A new type of contact limit allows you to restrict quantities per product family or down to the activity level for events and competitions.

Keep up-to-date with our open platform APIs on platform.secutix.com

Improvements

• Third-party distributor interface: visit passes availabilities can now be exported to FNAC
• French public organizations can now use a new interface with Chorus Pro to manage the invoicing of school group visits
• New operator rights in virtual operator profiles can be used to control calls to some sensitive APIs (by default those actions will be allowed for virtual operators that are able to create orders already):
  • Sales interface>Refund order creation is required to create refund orders (ExternalOrderFacade.refundTicketOrder, ExternalOrderService.createRefundOperations)
  • Sales interface>Cancel reservations/options is required to create cancellation orders (ExternalOrderService.cancelOperations)
• The reconciliation of sales between SecuTix and Skidata DTA can be performed using a dedicated batch