EMAIL CHECKER FEATURE

EMAIL CHECKER FEATURE

 

Why should organizers use it?

  • During certain activities on the ticket app, such as signing in, registering a new account, or assigning/transferring a ticket, spectators must enter an email address. This feature will detect invalid email entries at an early stage to prevent potential support cases from being reported by spectators.

  • The feature include:

    1. A pop-up to ask spectators to confirm, in case the system detect that the inputted email is not in the RFC 5322 standard

How it works?

  • Enable the feature: Go to the Application Feature tab of the Settings screen on TIXNGO Backoffice and turn the value of the setting key enable-email-suggestion to true

 

How feature is visible on TIXNGO app?

 

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Indication as screenshot above

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Indication as screenshot above

mail_check_popup_title

Is this a correct email?

mail_check_popup_primary_btn

Change email address

mail_check_popup_secondary_btn

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