Published — v. 1

EMAIL CHECKER FEATURE

Owned by Julie BONNARD
May 14, 2024
1 min read


Why should organizers use it?

  • During certain activities on the ticket app, such as signing in, registering a new account, or assigning/transferring a ticket, spectators must enter an email address. This feature will detect invalid email entries at an early stage to prevent potential support cases from being reported by spectators.
  • The feature include:
    1. A pop-up to ask spectators to confirm, in case the system detect that the inputted email is not in the RFC 5322 standard

How it works?

  • Enable the feature: Go to the Application Feature tab of the Settings screen on TIXNGO Backoffice and turn the value of the setting key enable-email-suggestion to true


How feature is visible on TIXNGO app?


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Indication as screenshot above

mail_check_popup_titleIs this a correct email?
mail_check_popup_primary_btnChange email address
mail_check_popup_secondary_btnContinue with this one

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