Published — v. 4

TRANSFER ALERT IF DIFFERENT LOCATIONS


Why should organizer use it?

  • This feature allows organizer to set up a pop-up alert to remind user transfering tickets in case user has multiple tickets (same event) with different locations (Gate/Block..)


How it works?

  • Enable the feature on app level:  Transfer alert for ticket owner has multiple tickets in different locations to TRUE


  • Define which kind of location: Select which seat details to alert the different location at Ticket Owner Transfer Alert Keys
  • Define if you want to show a banner on event cell for this different location alert (lightbulb) 


  • Define the 1st time to show pop-up: configuring Number of hours before event start time sending different-gates/blocks first message in the app.
    Meaning (x)hours before event starts, pop-up will appear.

  • Set up interval: define at Number of minutes before sending different-gates/blocks reminder in the app.


How feature is visible on TIXNGO app?


Example:

  • User A has 3 tickets for event 1 and 2 tickets with Gate A, 1 ticket with Gate B.
  • 3 hours before start time, pop-up appears asking user to send tickets to make sure user go to correct gate
  • At scheduled time, a pop-up is showed as below

  


string

Indication as screenshot above

diff_location_reminder_titletitle of the pop-up
diff_location_reminder_bodycontent of te  pop-up
diff_location_reminder_1st_btnTransfer tickets now button
diff_location_reminder_2st_btnMaybe later button
different_location_warningYellow ribbon on event cell

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