NON-TRANSFERRED TICKETS REMINDER

Why should organizer use it?

To encourage users to send tickets to other spectators in case they hold 2 or more tickets for one event by showing an in-app pop-up reminder.

How it works?

Enable the feature: upon request and need the implementation on mobile side
Interval time: define at Number of minutes before sending an in-app reminder for not yet transferred tickets
If interval = 0, pop-up will be disabled and only yellow ribbon will appear on event level

New update

we just released new key settings to increase the flexibility for this feature:

The pop-up will only appear if the user has more than one transferable ticket, and at least one of them is unassigned
Set the "Enable additional check of non-assigned tickets for transfer reminder" to true
To be able to define when pop-up will be displayed for the first time.
This allows organizers to avoid spamming your end-users with too many pop-ups in case users have different matches on wallet.
Set the value for "Number of hours before event start time sending first transfer reminder"

How feature is visible on TIXNGO app?

Example:

User A has 3 tickets for event 1
Once user opens app the 1st time, pop-up appears reminding user to send tickets to guests
The pop-up goes along with yellow ribbon stayed on event level
Pop-up will period appear after an interval

string	Indication as screenshot above
transfer_warning_title	Transfer is required
transfer_warning	You have several tickets for this event - please transfer them to your guest
transfer_warning_action	Transfer ticket