Back-office (Weisshorn V3)

Define a default number of days (after reservation and before product date) for reservation payment deadline

Parameters defining the reservation payment deadline can already be defined at product level for some product families. This improvement allows you to define also these parameters at season level. This brings you following advantages:

• If you always use the same parameters (for example, reservations have to be paid within 10 days after purchase), you can define them only once
• The parameters at season level will also be taken into account for some product families for which no parameter can be defined at product level, thus allowing you to define a reservation payment deadline that suits your needs

Leverage the new search filters available in the interface's Executions screen to find when an item has been processed

WV3.6 It is now possible to filter the Executions list in order to know when and how an item has been processed, by using the two new filters provided : Entity & Identifier.

Currently, Entity supports the following values: Contact number, Invocie number, Order ID, Ticket barcode, Ticket ID, Ticket tax number.

Track TIXNGO ticket business statuses in S-360

WV3.6 TIXNGO ticket business statuses are also now available and traceable inside SecuTix and reporting domains.

With this new behaviour, TixnGo tickets details will be synchronized from a business perspective, focused on the lifecycle of the ticket.

Ticket list, ticket details and on-site support screens have been slighlty adapted to support these new business statuses in order to ease the troubleshooting of customers’ ticket issues during your operations.

Two factor authentication for operators

In order to increase the security and better control the access to your data, you can now enable a two factor authentication for your operators