New Stand-Alone Device Hub Manager
- Ian RICKEBUSCH
- Giao NGUYEN
- Naïke VISEUX
We are rolling out a new stand-alone device hub manager that will replace the Firefox Kit. The main advantage is that the device manager is not packaged along with a specific version of Firefox ESR and you can now choose to use and keep up with the latest version of Firefox, even none ESR versions.
Solution
The Device Hub Manager has been rebuilt to allow for an independent installation, which will work with any Firefox version and in particular the latest. This change provides a much simpler and secure deployment of Firefox and ensures that you can easily keep up with the latest version of Firefox, e.g., with automatic updates.
Getting started
Make sure you have installed the latest version of Firefox before installing the new Device Manager Hub, with this solution you become the owner of the browser use and setting to access to S-360.
Installing the Device Hub Manager
Download the Device Hub Manager installer from the specified location to your local computer.
Device Hub Manager | MD5 - e24d7dce99135f5950899d29ed394a47
Run the installer from your local computer with administrative rights.
Confirm the Microsoft UAC prompt when it appears to start the installation.
The installer will create a folder at the following locationC:\Program Files\DeviceHubManagerAfter the installation, Windows may in some cases require a computer restart.
The previous kit can stay and you can remove it as soon as you or your operator are confident with the use of the new tool.
Testing the Device Hub Manager
After the installation, the Device Hub Manager should start automatically.
Here are items you can check to validate that the Device Hub Manager is running correctly.
A purple SECUTIX icon should be displayed in the system tray.
If it does not appear, you can manually start it from the installation folder (C:\Program Files\DeviceHubManager), by using the desktop shortcut or from the program list.A new SECUTIX certificate should be listed in the Firefox list of certificates.
Accessing the URL (http://127.0.0.1:8558) should detect your workstation's name
Additional information and advice 
The Device Hub Manager will automatically start with windows staring.
When the Device Hub Manager is running:
Using standard Firefox will connect to the new Device Hub Manager
Using Firefox Kit will also connect to the new Device Hub Manager
If a critical issue arises and you need to revert to the old solution:
Stop the Device Hub Manager by right-clicking the icon in the system tray and selecting "Exit Application".
Start the old solution by launching the Firefox Kit.
What installation topic you may face and what are the solutions ?
| Description | Workaround / Solution | Comment |
|---|---|---|---|
1 | For some old BOCA, after installing the Device Hub and print the first ticket, there is a message asking user to reboot the printer | Reboot the BOCA printer (by turn off then turn on the printer) | After applying the workaround, the issue will not happen. |
2 |
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|
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3 | Issue: In some cases, the browser cannot connect to the Device Hub Manager. Root Cause: The problem is related to issues with the SSL certificate. Behavior: A red cross appears on the printer icon.
| Access https://127.0.0.1:8555/, accept the risk and continue.
| After accepting the risk, the connection to printers will work as normal, and the red cross will disappear from the printer icon. |
4 | With some specific Windows setting, sometimes the following message will be displayed when installing the Device Hub Manager | Open the installer property and check the below checkbox | After changing the property, install the tool as usual. |
5 | Screens are configured with below position: Encountered below issue with the public screen (public screen displayed far away)
| Swap the position of the screen to the right order And public screen will be displayed ok
|
|
6 | Install Extension on Firefox standard in order to have public screen full-screen by default | Method 1
or about:addons
| Method 2
|
| For some passbook templates, some texts field are not modifiabe. | Follow this steps:
|
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